nothing

Friendly and efficent staff, good design, comfy beds.

Stayed in June 2024

Housekeeping didn’t clean our room properly that’s smt to watch for

Perfect location, very friendly stuff, small but cozy rooms

Stayed in June 2024

Maybe some more variety for breakfast.

Great location, really nice staff, and the room was quite large.

Stayed in June 2024

Would have liked to have a refridgerator in the room

The rooms were great, the staff was very helpful and friendly

Stayed in June 2024

Tiny room, no amenities.

Nice lobby, good location

Stayed in May 2024

No air-conditioning in the room, so it became hot during the night. Window was facing the restaurant inside the hotel, so if we opened it, it came hot air in and noise from the restaurant. There is no water boiler in the room. Would like to have the opportunity to make coffee or tea. There's not a mini fridge in the room. It's not possible to keep food/drinks cold during the stay.

Close to everything. The metro, shops, parks, restaurants, and so on. The staff was really friendly. Nice and clean room. Would stay at the hotel again.

Stayed in June 2024

Phones to reach desk would have been helpful. Otherwise fantastic beds and sleeping environment, stylish and cozy hotel.

Stayed in June 2024

Great location. Super cozy. Everything is brand new and the hotel restaurant is amazing. Super friendly personnel.

Stayed in June 2024

The bathroom needs some attention. Especially the size of the wash basin.. Breakfast was not so good. Could do with some fried or scrambled eggs

Location was perfect. The reception staff was amazing. One of my best experiences with front desk staff.

Stayed in May 2024

Location perfect. Glamour great. Staff exceptional. Restaurant vibrant.

Stayed in May 2024

Cramped shower room

Location great. Welcoming. Breakfast.

Stayed in June 2024

Room too small

Stayed in June 2024

Our room overlooked the atrium which although beautiful, was quite noisy as the chatter of guests and music playing travelled up. There was no A/C option which meant the room was quite hot

The hotel was in such a fantastic location right next to the metro, providing easy access to all areas of the city. It’s a few minutes walk from tivoli gardens and other main attractions and shopping too. Overall fantastic location for anyone looking to explore what Copenhagen has to offer. Hotel was nice and clean, big bed and beautiful internal atrium where you can enjoy food and drinks. The hotel gym was well equipped and there is also a decent luggage storage space which was useful for us as our flight was later on in the evening.

Stayed in June 2024

my room was very small, but once I got used to it I didn't mind (I booked a single room).

The bed was super comfortable, the toiletries provided were lovely, location is excellent and central to all the tourist areas, the hotel has bikes for rent at an affordable rate. staff were excellent.

Stayed in June 2024

Great location, huge room, some smart design (except an overdose of plastic flowers)

Stayed in June 2024

1. Lack of a fridge in the room, which would have been useful for keeping water cold during summertime. 2. Absence of AC in the rooms (common in Copenhagen hotels), though typically unnecessary except for late June to late August. To be fair, I've read that the hotel reportedly provides a fan upon request, a helpful option should you need one during summer. 3. While the view was the true winner, beware of significant noise from the Donna restaurant if your room overlooks the atrium. This may disturb light sleepers as it lasts until around 12-1 am; consider requesting a street-facing room if noise is a concern for you.

Our stay at Hotel Bella Grande in Copenhagen was truly memorable, complementing our birthday celebration perfectly. Location: - The hotel has a spotless location, located between the Central Station, Nyhavn, Strøget, and Tivoli Gardens in one of the best neighborhoods, offered easy access to key attractions, making every major sight reachable by foot. Staff: - Our check-in experience with Torsten was exceptional, as his humor and easygoing nature made us completely forget it was past midnight. We thoroughly enjoyed our interactions with him, as his great sense of humor added to the experience. - We must commend Simona at the front desk for her exceptional care; she made us feel truly special, treating us like VIPs. Simona went above and beyond, securing the most amazing birthday dinner table at the Donna restaurant, a must-visit during your stay. She effortlessly handled multiple other requests, making our trip to HBG a solid 10/10 experience, and a definite reason for us to return. We could not thank her enough! Stay: - The hotel rooms were outstanding, featuring a perfect blend of modern and vintage Danish design, with a contemporary touch. Room 423 offered a stunning view of the atrium, perfect for photos. The beds were exceptionally comfortable, the duvets high-quality, and the cleanliness top-notch. The bathroom amenities, including nature-derived wash, creams, and soap, were excellent. Commendations on the impeccable design. In conclusion, the hotel has outshone our initial expectations, leaving us with a lingering desire to return at the earliest convenience.

Stayed in June 2024

The rooms do not have central air conditioning. This is common in many European hotels. It was very warm our 1st 2 nights and we needed to sleep with our windows open. It was very loud (Tivoli park visible from window) with traffic and weekend crowds. We needed earplugs and sleep masks (for the light) the 1st 2 nights. Luckily it got cooler and we could air the room during the day and close the windows and curtains our 2nd 2 nights.

We found the staff friendly and spoke English very well. The hotel just opened about 1 month before our trip -- so everything was new. The restaurant and breakfasts were very good. I liked that we were close to a metro stop and the central station. We could walk to a lot of the main tourist areas.

Stayed in June 2024

Nothing

Beautiful rooms, best bed I’ve ever slept in!

Stayed in June 2024

The only negative is the lack of aircon - didn’t sleep at all well as too warm and although windows did open it was too noisy to leave open.

Great location, lovely staff (particularly the guy on reception, sorry didn’t get his name, loves Midsomer Murders!), spacious and quiet room (317) which had a separate dressing room section (but quite small bathroom, too small really for a wet room). Had one meal in the restaurant which was very tasty. Didn’t have breakfast as preferred to grab a delicious pastry and coffee from one of the numerous nearby cafes. Few minutes walk to central train station made for easy transfers to/from airport.

Stayed in June 2024

Breakfast was too little, average

The staff was always ready to help and friendly

Stayed in June 2024

Our room was lovely and facing the atrium which is nice, however BEWARE at night it's extremely noisy. The windows have double glazing and this blocked off noise although this was not enough with the thumping from music which becomes louder at 8.30pm and did not end until after 11.30 We had to go downstairs and complain after 11 as we had enough of this noise and couldn't sleep. They turned it down slightly but was still annoying. If you have a room facing the atrium ask to move to another room. As the window was closed because of the noise there was not much air flow. The a/c was controlled by the hotel, there was no in-room a/c control. The bed was very comfortable however the duvet was very hot, so I was hot and cold all night. I spoke to the staff asking for a blanket or similar and the only solution from the staff was "take the duvet out of the cover and only sleep with that". Which is what I did, not happy about it though.

Great Location, staff were very friendly in this beautiful hotel with lovely atrium area to enjoy breakfast. The breakfast was good too. There is an Italian restaurant for dinner which had a great menu, but we didn't get to go. The room was nice, lovely rain shower in the bathroom and the bed very comfortable, however the duvet was too hot for comfort.

Stayed in May 2024

See above

Perfect location, clean, givers good restaurant, friendly staff. I really liked staying there. The only thing- room is on small side per price

Stayed in May 2024

Breakfast was basic in comparison to similar standard hotels. It was expensive if booked as a one-off. The room could have had a little additional furniture ie storage unit / larger dressing table.

The room was spacious and very clean. The bed was comfortable. There was adequate storage in the wardrobes. Excellent location for restaurants, quirky shops and attractions. The restaurant was excellent for dinner. Overall the room was very quiet considering that the hotel was busy and there was a lot going on outside.

Stayed in June 2024

Breakfast was not diverse, traditional warm breakfast options (eggs and such) were only available upon extra payment. Hard to get a table at the restaurant, must book before arrival if you want a table at a traditional dinner time. Bad ventilation in bathroom. Missed having a minibar fridge.

Great value for money. Good location. Located at the city Center, close to everything and easy to access via public transport. Room and hotel was beautiful, clean, very comfortable beds, nice staff and good food at the Donna. Overall a wonderful stay.

Stayed in June 2024