Ave. George Washington #51 Esq. El Numero, Malecon, 10205 Santo Domingo, Dominican Republic
#41 of 81 hotels in Santo Domingo
Guests' ChoiceBased on 187 hotel reviews
7.8Cleanliness
8.2
Comfort
8.0
Location
8.9
Facilities
7.8
Staff
8.5
Value for money
7.7
Free WiFi
7.8
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End of dialog contentReviewed: 29 April 2024
Alexis
United StatesThe breakfast was varied and delicious.
Stayed in April 2024
Reviewed: 19 February 2024
Casnel
United StatesThe toilet couldn’t flush the last day. The restaurant close before time the last day.
Place was clean. Beautiful ocean views. Beautiful streets activities.
Stayed in February 2024
Reviewed: 16 January 2024
Missorgia
Curaçaogood
Stayed in December 2023
Reviewed: 13 November 2023
Candida
United StatesTO MUCH NOISE
GOOD BREAKFAST, BEATIFUL VIEW
Stayed in November 2023
Reviewed: 4 September 2023
Stephen
United StatesGreat breakfast. Great staff. Rosa in the Spa was amazing.
Stayed in September 2023
Reviewed: 4 September 2023
Daniella
United StatesI did not like that the first 2 days the wifi did not work in my room. I had to change the room to be able to use it
Well located. Nice view. Food was good. Room was clean and well prepared they gave everything soap shower cap shampoo conditionner etc.. The staff was always ready to help
Stayed in September 2023
Reviewed: 5 August 2023
Marquez
Puerto RicoAt the lobby small cigarette
Excellent location
Stayed in July 2023
Reviewed: 22 July 2023
Anyelina
United StatesLocation, food and view.
Stayed in July 2023
Reviewed: 15 May 2023
Félix
Dominican Republicloudness in restaurant but notning the hotel could do about it as it was also hotel guests.
did not have breakfast, i was happy with my room and view
Stayed in May 2023
Reviewed: 21 April 2023
James
United StatesNothing
I had a good experience with the staff and the hotel was nice good breakfast and food of the day drinks are delicious
Stayed in April 2023
Reviewed: 2 April 2023
Mark
BahamasEverything was well . Very good breakfast and variety. Friendly and courteous staff . I enjoyed my stay at Napolitano Hotel better than my stay at Barcelo which is over rated .
Stayed in March 2023
Reviewed: 6 March 2023
Ivan
El Salvadorna
the ubication
Stayed in March 2023
Reviewed: 4 March 2023
Lepera
Dominican RepublicThe staff
Stayed in February 2023
Reviewed: 15 February 2023
Terry
United StatesWas good
Stayed in February 2023
Reviewed: 24 January 2023
Ana
United StatesThe elevator isn't working
Stayed in December 2022
Reviewed: 23 January 2023
Delgado-charneco
United StatesYou can hear the music from the disco club all night
Location
Stayed in January 2023
Reviewed: 9 January 2023
Julio
United StatesWifi signal poor
Location
Stayed in January 2023
Reviewed: 29 November 2022
Josefina
United StatesKitchen service is too slow.....I need to improve
Excellent hotel.....everything was wonderful. But kitchen service needs to improve
Stayed in November 2022
Reviewed: 18 November 2022
Peter
United StatesEvery night the music on the pool terrace was quite loud and it would shake the building. This apparently is the norm for this city. Normally it stopped by about 11 pm, but on weekends it would continue until 3 am. I was immune to it by the 3rd night and ended up actually enjoying the celebratory atmosphere from my room.
Let's be real....this is a locally owned and operated hotel. It is not of the same caliber as The Crowne Plaza or The Sheraton, which are both just down the street. If that is what you expect, then it is best you book a reservation there. I was apprehensive at first because of all the negative reviews I read about this hotel, but I was pleasantly surprised. This is a nice, small scale hotel that more than met my expectations. The room was clean, comfortable, and the view of the Malecon was wonderful. The staff was superb overall. The food was very good, especially the included breakfast buffet. The in-house laundry service was also very quick.
Stayed in November 2022
Reviewed: 11 October 2022
Ginette
United StatesThere was variety foods and the person helping was very friendly
Stayed in September 2022
Reviewed: 4 October 2022
Shola
United KingdomThe breakfast was very good and the staff were very helpful
Stayed in September 2022
Reviewed: 21 September 2022
Jaime
United StatesFood Court To Far
Close To The Beach
Stayed in August 2022
Reviewed: 22 August 2022
Michael
United StatesPricing
Very good
Stayed in August 2022
Reviewed: 19 June 2022
Shawn
United StatesStaff was extremely helpful. Very courteous and go out of thier way to help with anything I needed. Location is great as well very close to everything you need.
Stayed in June 2022
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