Avenida George Washington 218, 2890 Santo Domingo, Dominican Republic
#18 of 81 hotels in Santo Domingo
Guests' ChoiceBased on 331 hotel reviews
8.5Cleanliness
8.9
Comfort
9.0
Location
9.1
Facilities
8.6
Staff
9.0
Value for money
8.2
Free WiFi
8.8
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End of dialog contentReviewed: 30 April 2024
Michael
United StatesEverything was right on point.
The excellent customer service from the staff.
Stayed in April 2024
Reviewed: 23 April 2024
Roger
NetherlandsVery spacious and comfortable rooms and beds, valet parking on site, good location with the old colonial town in walking distance, great buffet style breakfast (ask the cook for some sunny side up eggs)
Stayed in April 2024
Reviewed: 23 April 2024
Roger
NetherlandsGot a free upgrade to the presidential suites at the top floor of the building. Very spacious and comfortable. Breakfast was excellent, valet parking on site. Not too far from the old colonial section. Friendly staff.
Stayed in April 2024
Reviewed: 20 April 2024
Hattie
BahamasThe breakfast was very good but the casino for the 3 nites we were there we haven't get one drink because the staff was standing up talking
Stayed in April 2024
Reviewed: 8 March 2024
Angelina
United StatesN/a
Free breakfast. The staff was extremely helpful and accommodating.
Stayed in March 2024
Reviewed: 27 February 2024
Michael
United StatesAll was good
The customer service
Stayed in February 2024
Reviewed: 26 December 2023
Michael
United StatesNothing
The excellent customer from the staff
Stayed in December 2023
Reviewed: 2 October 2023
David
Costa RicaThe rooms were not ready upon arrival. The whole family had to wait more than one hour in the lobby. We were not even offered water for the children while the wait lasted
Stayed in September 2023
Reviewed: 24 September 2023
William
United StatesClosed pool a little early but was also excellent facility
They accommodated my requests. Staff works hard and is couteous
Stayed in August 2023
Reviewed: 14 August 2023
Charalampos
GreeceBathroom lights not working. Asked reception to fix but nothing.
Very nice location. Good restaurant.
Stayed in June 2023
Reviewed: 30 July 2023
Luis
United StatesI was assigned a corner room without proper space I had already booked and paid for. No change was done
Cleanliness
Stayed in July 2023
Reviewed: 21 July 2023
Pedja
SerbiaBathrooms should have cabled showers.
Very good hotel. Nice view, all simple (as it should be) and well functioning
Stayed in July 2023
Reviewed: 20 July 2023
Prince
BangladeshRoom cleanness
Good
Stayed in July 2023
Reviewed: 16 July 2023
Andres
United StatesParking lot
Friendly and courteous service!
Stayed in June 2023
Reviewed: 10 July 2023
Paul
United StatesThey charged me 1200 dollars after telling me it was included it cool
It was located pretty well the staff was friendly it they scammed me out of 1200 dollars
Stayed in July 2023
Reviewed: 5 July 2023
Tropix
Dominican RepublicEveryone was professional especially the staff at the reception desk.
Stayed in July 2023
Reviewed: 11 May 2023
Charles
United Statesnothing
very clean very friendly very convenient … great location and everything works
Stayed in May 2023
Reviewed: 15 April 2023
David
Turks & Caicos IslandsNeed robes and more towels
Very thing was great 👍
Stayed in March 2023
Reviewed: 29 March 2023
Angelica
United StatesI liked everything!
Everything. The hotel is incredible, the food wonderful, but the staff is outstanding.
Stayed in March 2023
Reviewed: 5 March 2023
Capri
United StatesI liked the staff wa very kind .the house keeping was excellent her name is Jazmin
Stayed in March 2023
Reviewed: 25 February 2023
Edwin
United StatesPrice
Casino
Stayed in February 2023
Reviewed: 25 January 2023
Fatima
United StatesThe housekeeping staff did forget to restock washcloths, hand and body towels a few times. A call to front desk and someone came to deliver the missing towels within 2 hours.
The front lobby staff were so friendly and helpful. They were eager to assist with anything!! I felt very comfortable & well assisted!! The proximity of the hotel to restaurants and the shoreline are a plus! The pool area on the 2nd floor is beautiful to watch the sunset each night & plenty of space & seating areas. The area was never crowded!
Stayed in January 2023
Reviewed: 5 January 2023
Garabito
Dominican RepublicThe view and the location
Stayed in January 2023
Reviewed: 2 January 2023
Jordan
JamaicaRooms, view, food and Staff.
Stayed in January 2023
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