hotel is comfy and nice overall but will soon need renovation to keep its status

great view of the Nile, spacious pool area, boats can rented directly from hotel pier

Stayed in March 2024

We as a family had a fantastic 3 nights in the Steigenberger Nile Palace. The hotel has everything you need, is super clean and the staff is incredibly helpful and friendly! Especially Ibrahim at reception, Achmed at the pool, Arafat our taxiboat driver and Mona in the Spa were fantastic!!!!! The location is perfect with a nice view of the sunset over the Nile. A taxiboat to Karnak temple is 12€ roundtrip. The restaurants in the hotel are great especially the Thai restaurant! Thanks so much for everything!!!!

Stayed in March 2024

The Thai restaurant was just ok; rooms might need some upgrade (but nothing too drastic)

Staff was incredibly helpful, from early check in through room upgrades, change of rooms due to bed type etc all the way to communication and check out. We are spoiled travelers and yet this did stand out. Rooms are specious and clean (although one can guess their age), view is nice, food is good - everything one needs for a good holiday.

Stayed in March 2024

Cleanliness. There was a lot of black mould in the bathroom, especially under the handrails of the bath. Also, there was a lot of hair from the previous customer in the bath/shower.

Very good breakfast; friendly staff at reception and in the dining and bar areas.

Stayed in March 2024

Nothing

Staff are awesome. Arafat who works on the boats and the Shisha bar is awesome. Friendly, reliable and a wealth of knowledge. The pool is heated, and the view of the Nile and the Valley in the distance is remarkable.

Stayed in March 2024

The view is fantastic. And the room is very spacious and comfortable. And the Thai food at the restaurant is excellent .

Stayed in March 2024

The room was old. To reach the gym you need to go through the spa and sauna reception.

Location, facilities, pool and bar by the Nile.

Stayed in March 2024

Super clean with friendly staff , Convenience location ,High quality Breakfast.

Stayed in February 2024

It was excellent so no negatives

Clean, friendly, comfortable, spacious, quiet at night.

Stayed in March 2024

There was nothing not to like. When stepping off the property you would be bombarded by multiple taxi drivers asking if you need a ride, but that is expected.

The Breakfast each morning was amazing, so much to choose from at the buffet. Option to sit inside or outside but would highly recommend dining outside while taking in the lovely views of the Nile river. All their in hotel dining establishments were delicious. The room was cleaned well each day and the staff was always happy to help with any question thrown at them. The tourism team made booking excursions quick and easy. The gym facilities were also great :)

Stayed in February 2024

Everything exceded expectations.

Stayed in March 2024

Wifi reception in the room (we were on the top floor), and would sometimes cut out completely for hours at a time - unacceptable for a five star hotel. The on-site restaurants weren't very good, and even though there are no diving signs by the pool, staff didn't enforce it.

Upon arrival, we were kindly upgraded from a city side room to an inner courtyard room, which I'm sure was much quieter. Room was big with plenty of lounging opportunities both inside and on the balcony, and featured a writing desk and TV with all sort of international channels. The breakfast was absolutely fantastic. Pool towels were provided.

Stayed in February 2024

Nothing

Clean and everything new

Stayed in March 2024

it was perfect

friendly and professional staff.

Stayed in March 2024

Spectacular hotel and even better location, with a beautiful swimming pool and terraces on the Nile.

Stayed in March 2024

Great staff, really welcoming and helpful Feels like a different world in the hotel compared to outside Resturants we're great too

Stayed in March 2024

Our room was connected to another room and we were hearing everything coming from this other room which was really annoying. The shop with spices is a bug scam. Puts overpriced prices and the man is lying about the weight of the products.

Location, Breakfast, Clean rooms Nice views from the hotel

Stayed in February 2024

Nothing

The staff was exceptional. Mohamed the bar manager became my personal host I felt like a VIP. From the time he introduced himself upon my arrival to checkout I knew if I saw him he would take car of my needs. The recommended Italian dinner on the bar terrace and the Lebanese dinner by the riverfront was right so pleasing. The accommodations were very comfortable, clean and well maintained. The hotel had everything you could need on the property. Truly a resort style destination. Looking forward to a return trip to Nile Palace.

Stayed in February 2024

Nothing

Well-mannered, extremely cooperative, very kind staff. Quiet venue. Thanks for everyone at Steigenberger. Thank you Mr Ibrahim, receptionist. Thank you Mr Hassan, boat man. Thank you Mr Ahmad, garçon at the basement cafe and thanks to his colleague; very hospitable and kind people.

Stayed in February 2024

The street sellers were a bit off-putting and gathered around knowing that the residents were probably fairly wealthy otherwise no complaints.

The room was well appointed and we had a view of the river. The staff were knowledgeable, competent and friendly. we have added a photo taken from our balcony.

Stayed in February 2024

Well run and a good standard

Stayed in February 2024

The environment is good and they upgrade our room for for free. The staff is very nice. We enjoy our stay :)

Stayed in January 2024

Nothing

Service and food

Stayed in February 2024

It was perfect!

This is a stunning property along the Nile. After a busy day touring, it was so relaxing lounging in the beach chairs along the Nile, watching the feluccas and the sunset. Spectacular!! The breakfast buffet is delicious from eggs made to order to falafels, fresh dates, salads, so much variety. We had a very comfortable room with a balcony overlooking the interior courtyard. It was very quiet and comfortable. Slept peacefully every night. Wouldn’t stay anywhere else.

Stayed in February 2024

Slightly dated

Great all round service with good food choices

Stayed in February 2024