Emilio Ortuño 7 , 03501 Benidorm, Spain
#48 of 131 hotels in Benidorm
Guests' ChoiceBased on 90 hotel reviews
8.6Cleanliness
8.9
Comfort
8.8
Location
9.2
Facilities
8.6
Staff
9.3
Value for money
8.3
Free WiFi
9.3
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End of dialog contentReviewed: 21 April 2024
Jason
United KingdomVery good
Stayed in April 2024
Reviewed: 6 March 2024
Philip
United KingdomEntertainment was a bit naff. The stage area and seating in front had a low ceiling which wasn’t ideal. Pool was so cold nobody went in ( should be heated )
Close to old town beach and new town
Stayed in March 2024
Reviewed: 4 March 2024
Jeremy
United KingdomGreat hotel and location 👌
Stayed in March 2024
Reviewed: 3 January 2024
Victor
United KingdomNothing
The staff were great , room comfortable, food the best I’ve had in an AL .
Stayed in January 2024
Reviewed: 4 December 2023
John
United KingdomThe room was noisy. Only single glazing and a lot of street noise came in.
Facilities and staff
Stayed in November 2023
Reviewed: 20 November 2023
Melanie
United KingdomWhat a great idea to have the room key as a wristband, we were able to go to the beach and not think about having to keep an eye on a key card, we could leave our belongings in the safe inside our room. X
Stayed in November 2023
Reviewed: 6 November 2023
John
United KingdomStay was spoilt by a large group (hotel says it doesn’t take large groups ). Who were noisy , rowdy and rude
Excellent location, we were only B&B but breakfast was lovely.
Stayed in November 2023
Reviewed: 24 October 2023
Brenda
United KingdomWe loved everything 💜
The staff were amazing. We were in a group of 8 who arrived on different days, celebrating an 80th birthday and a 55th wedding anniversary. They went above and beyond to recognise this and set up a special table for us with balloons and banners complete with cake and cava. The drinks at the hotel were fab and the food at the buffet was delicious. We could have happily stayed for a week or 2.
Stayed in October 2023
Reviewed: 24 October 2023
Brenda
United KingdomNo areas to improve on
Loved everything about this hotel, the staff are amazing and cannot do enough for you. We have travelled the globe and the service of the staff at this hotel were at the top of the list, nothing was too much trouble.
Stayed in October 2023
Reviewed: 22 October 2023
Evans
United KingdomDidn’t have indoor pool/spa facilities.
Clean, helpful staff, close to beach and old town.
Stayed in September 2023
Reviewed: 20 October 2023
Karen
United KingdomInstructions on accessing the car park could have been sent to us before we arrived. Lighting in dining room could be more ambient in the evening.
Good location, easy to find by car. Clean, spacious and modern room.
Stayed in October 2023
Reviewed: 29 September 2023
Lorraine
United KingdomTypically selfish people with towels on beds - aircon wasn't the best as it was centrally controlled
Nice hotel, sunbeds by pool were typically reserved for hours without people using them - hotel was clean spacious AI food was pretty reasonable, drink options were ok - entertainment pretty average but what you expect - nicely located closer to old town but central enough to be a short walk to the beach and main prom - snack bar was ok but quite limited in choice
Stayed in July 2023
Reviewed: 5 August 2023
Luke
United KingdomNothing it was all that we needed
Great to all be together as a very large group.
Stayed in July 2023
Reviewed: 11 July 2023
Liv
United KingdomSmall pool area, very cramped pool area.
Very clean and beautiful layout.
Stayed in July 2023
Reviewed: 2 July 2023
Michelle
United KingdomNot enough sunbeds
Stayed in June 2023
Reviewed: 3 May 2023
Kieran
United Kingdomnothing
very modern and clean
Stayed in April 2023
Reviewed: 21 March 2023
Ian
United Kingdomroom was compact small balcony looking over a main road and car park
very clean
Stayed in March 2023
Reviewed: 14 March 2023
Frances
SpainNothing
It's a very comfortable Hotel and made a nice stay, the entertainment in Sunday evening12 the March was excellent.
Stayed in March 2023
Reviewed: 14 January 2023
Lisa
United KingdomSome of the waiting staff were a little abrupt and on a couple of occasions it was clear that there had been some disagreement between them with their negative attitude being obvious to the diners. The chef on the show cooking used the same cooking plate and utensils to cook the meat alongside the fish without cleaning either and so this may be a problem for some.
I have stayed at this hotel previously so already had high expectations. Our visit over Christmas and New Year did not disappoint. The food including the gala dinner was excellent and the majority of the staff went over and beyond to ensure that we enjoyed our stay, notable members of the team were Pilar and Moniker on reception and Eric, Salva and Irene in hospitality.
Stayed in January 2023
Reviewed: 19 November 2022
Phalim
United Kingdomlovely modern hotel with a great location for the old town and new the new town is about 15 minutes walk. reception staff were really helpful and friendly
Stayed in November 2022
Reviewed: 7 November 2022
Victor
United KingdomNot to keen on the glass panels in the room separating the sink and the toilet kept walking into them at night .
Been a few time now, and always been happy with it , the staff are great everyone reception,bar staff cleaners,room very comfy got a fridge and a safe , food I was happy with plenty choices, location near to everything you could want .can’t wait to come back .
Stayed in October 2022
Reviewed: 4 October 2022
María
United Kingdomno i thing
excellent great location. lovely clean and very welcoming excellent all round x👍
Stayed in October 2022
Reviewed: 29 September 2022
Amanda
United Kingdomdidn’t clean room in our 3 day stay , only provided clean towers
food good , location good and modern hotel
Stayed in September 2022
Reviewed: 27 September 2022
Dave
United KingdomAll food was excellent
Stayed in September 2022
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