Trasimeno, 7, 07600 Playa de Palma, Spain
#26 of 82 hotels in Playa de Palma
Guests' ChoiceBased on 248 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
8.4
Facilities
8.7
Staff
9.0
Value for money
8.4
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 May 2024
Angela
United KingdomGreat location food lovely. Very clean hotel
Stayed in May 2024
Reviewed: 20 May 2024
Mats
GermanyVery good food and a nice atmosphere. The pool area looks great and the hotel is quiet.
Stayed in May 2024
Reviewed: 19 May 2024
Tatjana
United KingdomMattress is a bit too hard
Stayed in May 2024
Reviewed: 14 May 2024
Sara
United KingdomN/A
Stayed in May 2024
Reviewed: 8 May 2024
Noura
United KingdomIt was sometimes loud during the night as we had to keep the window open due to a lack of air conditioning in the room. Food in general wasn’t that great so wouldn’t recommend eating at the hotel, other than the breakfast which had plenty of options to choose from. Some of the breakfast was however cold.
We loved the room, size of it and the cleanliness. We liked the swimming pools and the hotel facilities. The staff were extremely helpful and friendly, especially Felipe. The sunbeds were really good, especially the cabanas. There was plenty of options to choose from. It was close to the airport which was a bonus. We would recommend staying here!
Stayed in May 2024
Reviewed: 2 May 2024
Sabine
SwitzerlandSchönes Hotel⭐️Pool🍸Appartment war gross☀️
Stayed in April 2024
Reviewed: 20 April 2024
Nicolae
United KingdomI visited with my wife for 1 night on our way back from our holiday. Nadine, the receptionist who greeted us was great. She was really helpful and kind. She deserves all the credit, she is great at her job! :) Prosecco on arrival was a lovely touch
Stayed in April 2024
Reviewed: 18 April 2024
Kamila
PolandThe staff was amazing! So helpful and nice. We felt we were taken care of. The room was nice, clean, a lot of light inside. Balcony with a nice view. Food was great. I'm vegan and I felt they did everything for me to have a diverse selection of meals. Loved everything!
Stayed in February 2024
Reviewed: 13 April 2024
Zoe
NetherlandsEverything was great but the air conditioning wasn't working during our stay for some reason, luckily after our first day it wasn't too hot so not needed but it would've been an issue otherwise.
The room was quite big for a twin room, spacious bathroom and balcony. Breakfast is really good, lots of options. Lots of space to lay down at the two different outdoor pools, I'd say the cocktails can be improved a little though.
Stayed in April 2024
Reviewed: 15 March 2024
Diego
GermanyThe spa area was quite full, I guess because it was still cold to swim in the main pools and everyone was downstairs also the sauna was no working properly.
It was a great experience to stay in this hotel. The Staf was really polite, always happy and helpfull. Brakfast and Dinner was amazing. The beds in the rooms are quite confortable.
Stayed in March 2024
Reviewed: 25 February 2024
Matkodjarmati
AlbaniaRoom not standard of 5 ⭐ hotel
Food, position, staff
Stayed in February 2024
Reviewed: 23 February 2024
Phillipa
United KingdomWe didn't get chance to use the outside pool as our stay was short and the wrong time of year so nothing bad to say at all.
Staff were friendly, and the food choice at the restaurant was excellent! Definitely will book again. also, the male with the glasses that checked up in was lovely and welcoming. I didn't catch his name but he made us feel right at home.
Stayed in February 2024
Reviewed: 10 January 2024
Vitalijus
GermanyOnly whether was bad 😉
Everything’s fine
Stayed in November 2023
Reviewed: 28 November 2023
Juan
United KingdomThe staff was extremely nice and helpful. My room was upgraded with no extra charge and they were genuinely worried about making my stay the best possible. The dinner buffet was excellent. I hate buffets, but the food on this one was top quality.
Stayed in November 2023
Reviewed: 27 November 2023
Natalia
ArgentinaHermoso hotel muy amable su personal y lindo spa
Stayed in November 2023
Reviewed: 25 November 2023
Gioia_s
SloveniaTwin beds, indor pool adults only - I didn't see that otherwise would choose other structure. Staff at moments polite and nice, at moments bothered by guests questions. Overall impression about Mallorcan hospitality is bad, feels like tourists bother them - no smiles, rolling eyes, nervous responses. Bike rental not free for guests.
Overall really beautiful hotel, not suited for families though. Very nice design, in the summer must be really great to enjoy all the pools. Room was nice big and clean. Nice surprise for our sons birthday.
Stayed in November 2023
Reviewed: 23 November 2023
Vitalijus
GermanyAlles war gut
Gute Lage.
Stayed in November 2023
Reviewed: 21 November 2023
Medeiros
SwitzerlandEverything is excellent, clean, food is very good, room perfect, employees always smiling.
Stayed in November 2023
Reviewed: 19 November 2023
Jan
GermanyRooftop pool and bar are exceptional, a true eye catcher, awesome view over the entire beach; very friendly and helpful personnel; very clean; very tasteful interior and exterior design; food was also very good and reasonably priced
Stayed in November 2023
Reviewed: 7 November 2023
Gursowinder
United KingdomEverything was excellent
Stayed here for 6 days. Excellent hotel, with friendly, courteous, and helpful staff. Went half board, and the selection of food at breakfast and dinner was fantastic, with different cuisines offered daily. Staff were top-notch, keeping everything running smoothly. Got Spa treatments from Sonia, who was amazing. Our many thanks to all the hotel staff who made our stay very enjoyable and comfortable
Stayed in November 2023
Reviewed: 5 November 2023
Daiva_t
LuxembourgThe location is in a cheap drunk tourism area, a beach full of rubbish
Nice hotel with good facilities
Stayed in November 2023
Reviewed: 27 October 2023
Sarah
United KingdomThe hotel was contemporary, modern, cool, environmental. Breakfast was great. The pool was never crowded and the sunbeds around it were not reservable but plentiful and comfortable.
Stayed in October 2023
Reviewed: 13 October 2023
Tor-olav
BrazilOnly one lift working. (The other one has not been working for several months. This is not acceptable.
Breakfast was excellent
Stayed in October 2023
Reviewed: 13 October 2023
Raul
United KingdomThe room cleaning service could have been a bit better but it was still cleaned to a good standard.
Good location, clean and modern layout. Great range of choices for swimming pools. Breakfast was tasty every morning, great value for money
Stayed in October 2023
Limassol, Cyprus
Sanremo, Italy
Les Menuires, France
Agrigento, Italy
San Genesio Atesino, Italy
Rome, Italy
Muzaffarabad, Pakistan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content