Beds were a bit of a let down. Really cheap, sliding over the floor as you move in them. I think some of the bed legs were a bit crooked/damaged. The mattress wasn't great either, to say the least...

Entertainment was excellent. They really put the effort there. The location is great I like this side of the island. I liked the garden. The restaurant was nice, food choice was good. I liked everything else also, but I won't praise the room.

Stayed in February 2024

Big terrace, friendly staff.

Stayed in March 2024

You have to pay for parking

Location of hotel, nice and kind staff and good variation of food.

Stayed in February 2024

Lovely view from balcony, location is great, heated swimming pool. Food was good.

Stayed in February 2024

While the restaurant was wonderful, with very attentive staff. Sometimes food was tinned, instead of fresh..

The staff were exceptional, so professional and friendly! Wonderful range of both day time and night time activities.. special mention to Cesar and Ana for their brillant classes! Armbands were so convenient to access the room and pay for items. Location was great, we had a sea view room, and it was so relaxing to go to sleep to the sound of the waves! Would highly recommend this fab hotel.

Stayed in February 2024

The property is quite dated. The bathroom urgently needs replacing. The bath was very worn which made it look dirty. No tea/coffee making facilities in the room.

Good facilities overall and all accessible and close together. Room was a great size.

Stayed in January 2024

Outdated hotel in need of complete renovation. Wifi was not working in our room (tried 4 different devices).

Huge balcony with great views. Location. Hard-working friendly staff in the busy restaurant.

Stayed in January 2024

The food

It was clean

Stayed in November 2023

We went to Tenerife for 7 days and took the all-inclusive rest in Bahia. Compared to the prices of the other hotels for nominally the same offers, the price of this hotel is extremely tasty. Of course you should expect some drawbacks to pay off that reduced price. Anyway, there are some notes: 1) although the foyer looks very fancy, the rooms are a bit old and require renovation; 2) of course don't expect a high quality of spirits for all-inclusive cocktails from the bar. It's decent but not the tastiest. Instead, you can take light alcoholic drinks (wine or sangria or whatever) that are of a better taste and quality; 3) Wi-Fi is not completely free! There is a free connection but it's extremely slow and unstable, and the "premium" one costs about 5 euros per day for 5 devices (a bit less if you take more days). The problem is that within our stay, it was not working (the network was being renewed at that time); 4) Parking is also not free, it costs 10 euros per day; 5) the beach next to the hotel is very rocky and quite frequently with the red flag on it (due to a strong wind). So do not expect to be able to swim there;

Still, the hotel is very nice for that price: 1) the rooms are wide and clean, you also have a small fridge there and might ask for a small kettle; 2) the food was also nice, you can find quite fresh and very tasty meat or fish at the grill station, as well as a lot of other stuff (but don't trust "complex" salads at the salad station, this is a curse of all all-inclusive hotels); 3) I especially want to stress that this hotel does not have another common curse of all-inclusive resorts in Spain. Namely, the coffee at the breakfast was quite tasty (usually in such Hotels it's very watery and awful in taste); 4) the view! You MUST take the room with the view to the ocean to fully feel the spirit of Tenerife. That's really worth it; 5) you can find a lot of facilities in a close proximity to the hotel, so the position is quite favorable; 6) although the beach is not appropriate for swimming, you can easily surf there, and the surf school is 1 minute by walk from the hotel; 7) the staff was friendly and helpful; Overall, it's a decent and nice hotel for the demanded price.

Stayed in September 2023

Half of the food from buffet was with no taste - no salt, no taste, impossible to eat. Asiah sushi day? Sushi were awful.

Great location, great view.

Stayed in July 2023

Bathroom is dark and outdated. Wi-fi is very weak. Have to pay deposit for pools towels. Expensive parking. No rack for drying wet clothes.

Breakfast&dinner are good with seating area outside. Big 2 bedroom room with huge balcony.

Stayed in July 2023

We have stayed at this hotel many times but this time we found the quality of the food had really deteriorated perhaps it would be better to concentrate on providing less choices and improving the quality of what’s served

Perfect situation for getting around the area Staff in all areas excellent

Stayed in June 2023

Food could have been better

Location, accommodating staff, sea view balcony,

Stayed in June 2023

Cokttails with too much sugar and less álcool. Free Wine on restaurante very poor

Stayed in June 2023

WiFi Internet - more correctly, it’s almost entire absence (not exaggerating) in the rooms and rather poor quality on the territory. To all my requests to do something people on the reception responded “We reported about it, somebody should do something” — and nothing changed. Those people who need WiFi in the rooms should probably select another hotel.

Location. Food (esp. - dinners, just fantastic meals and beverages). Swimming pool. Staff.

Stayed in June 2023

areas could be spruced up, but wouldn’t stop us from visiting again

location, happy and helpful staff, very personalised in the restaurant. rooms clean with great view of the pool and sea (junior suite)

Stayed in May 2023

Good food, nice and helpful staff.

Stayed in May 2023

Rooms a little small Waiting for the lifts

Range of buffet food Pool area and entertainment Excellent and safe for kids

Stayed in April 2023

Morð of sugar free drinks etc

Stayed in February 2023

We would have preferred a walk-in shower rather than a shower over a bath. Difficult for anyone with mobility issues and the room description didn’t make this clear.

Great location with amazing views of the sea and coastline and an easy walk to the centre of town. Exceptionally friendly and helpful staff. Very nice heated swimming pool and attractive surrounding area. Good standard of buffet meals with wide choice of well presented dishes.

Stayed in February 2023

No coffee maker in the room. Coffee in the restaurant is not of good quality. The hotel definitely needs renovation and maintenance.

Fantastic ocean view, speedy lifts

Stayed in February 2023

the heated pool was not only 22 degrees food was ok could have been hotter 2 of the rooms smelt

nice big rooms friendly staff a good choice on all inclusive

Stayed in February 2023

Halbpension war ok

Stayed in February 2023

Entertainment wasn't very consistent. Or varied

Location, food, lovely room, staff were very helpful

Stayed in November 2022