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Reviews of BG Caballero 4 stars

Neopatria, 4, 07610 Playa de Palma, Spain

#82 of 82 hotels in Playa de Palma

Guests' Choice

Review score

Based on 639 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.9

  • Facilities

    8.6

  • Staff

    9.2

  • Value for money

    8.7

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 30 May 2024

    9.0
    Fantastic
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights

    Room with pool view is fantastic rooms are clean and tidy , the location is ideal close to restaurants shops and bars and the beach

    Stayed in May 2024

  • Reviewed: 28 May 2024

    9.0
    Excellent hotel
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location

    Stayed in May 2024

  • Reviewed: 26 May 2024

    10
    Best choice
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    I came to Palma de Mallorca in a holiday with my mother for her birthday and everyone treated us so well at the hotel. The staff was really friendly and helpful whenever needed, we even had a free cocktail to celebrate her bday. It was a comfortable stay, with big enough rooms for 2 persons, great service at the cafeteria for both breakfast and dinner with lots of diversity. The value for money is great! The beach is 3-4min away from the hotel and our room even had a sea view. The bus station is just around the corner if you want to visit the city center or go to the airport (A2). The pools are big enough, with long chairs and cozy atmosphere. It is suitable for families with children and couples. I loved that the staff was letting sometimes small sweets after cleaning the room and this kind of attention values a lot. We would definitely come back and I recommend the hotel to anyone! My mother had the holiday of her dreams.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great stay. Didn’t see much as we were only staying between other accom and a flight but it was very comfortable.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    9.0
    A great Hotel for good value. The bus near by is great !
    • Leisure trip
    • Couple
    • Double Room with Side Sea View
    • Stayed 2 nights

    nothing

    We stayed in the renovate building. Room was great and calm. The bathroom was very good and the hotel provided all sorts of bath soap and cream. A battle of water was waiting for us in the fridge. The bus 23 is 100 meters away from the hotel and brings you in 20 mins to the plaza de Espana de Palma. This is great !

    Stayed in May 2024

  • Reviewed: 16 May 2024

    9.0
    Loved it! Will be back for a fourth time next year
    • Leisure trip
    • People with friends
    • Double Room with Side Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Unfortunately not enough sun loungers around the pool area. Large groups of diners should be all together as they are generally very loud and noisy and spoil meal times for others

    Very clean, calming and friendly

    Stayed in May 2024

  • Reviewed: 15 May 2024

    10
    Great Accommodation - would visit again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nil

    Great location, staff are helpful and beautiful pool! They had a luggage room which was very helpful due to an early flight in and a late flight out. Highly recommend!

    Stayed in May 2024

  • Reviewed: 14 May 2024

    10
    Excellent
    • Leisure trip
    • Family with young children
    • Triple Room (2 Adults + 1 Child)
    • Stayed 7 nights
    • Submitted via mobile

    Fantastic food and serfice.

    Extra

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Side Sea View
    • Stayed 3 nights
    • Submitted via mobile

    A great hotel near the beach at Playa de Palma. Two lovely swimming pools and a fantastic breakfast offering. Staff were friendly and helpful. The bedroom was a good size for two people and the beds were comfortable. The bathroom was clean.

    Stayed in April 2024

  • Reviewed: 12 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room (2 Adults + 1 Child)
    • Stayed 7 nights
    • Submitted via mobile

    The gym is poorly equipped and neglected. The sofa bed was very uncomfortable to sleep on. Most dishes in the dinner buffet have no labels so you have to guess what you are getting. 8:00 is a bit late start for breakfast if you have a trip further away planned.

    Good location close to the beach and with good connection by bus to Palma. Good choice of food for breakfast and dinner.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nice location, amazing breakfast and nice pool area. Hotel is located just a few minutes from the airport and 15-20 min from Palma city center.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    10
    Worth every penny. Staff amazing, food unbeatable.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Only comment I’d make is the beds aren’t the comfiest because they are memory foam and very firm. But they are high quality.

    Hotel was so clean, smelt lovely and the staff where so speedy and helpful. Food was amazing every day was different! Taco night, sea food night, chocolate fountain for dessert one night. Worth every penny.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms need renovating, especially the glass windows which cannot be properly sealed. Thus, the strong wind beats on them constantly.

    The hosts were very helpful. We forgot some items at the hotel which they kept for us till such a time we were able to pick them up. The hotel is located in a great spot on a 20 minute ride with bus 25 to the center of Palma. The outside bar and sitting area were very pleasant. The bathroom was spacious and well equipped.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Side Sea View
    • Stayed 1 night
    • Submitted via mobile

    Perfect for one night stay after / before landing.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Single Room
    • Stayed 9 nights

    Good service. Excellent food. Nice staff.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Great hotel !
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    They didn’t have air con but instead had heating so was very hot during the night

    Very clean , got upgraded and a bottle of champagne to celebrate our anniversary which was such a lovely thing to do

    Stayed in May 2024

  • Reviewed: 25 April 2024

    10
    Outstanding!!
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    -

    Absolutely loved everything about the hotel one of the best hospitality experiences I’ve ever had!!

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Great time
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Concerned that the shower was like a skating rink could do with a non slip mat

    Clean good location great value

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Would stay again.
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location, 2 minutes walk to the beach. Beautiful pool area. Food at the pool cafe was delicious. Breakfast varied and very good. Room comfortable and spotless. Good shower.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Double Room with Side Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Wifi was very bad in the room

    Excelent, the hotel looks great, pools are beautiful and the staff were very kind

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room (2 Adults + 1 Child)
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast stating time of 8 o clock is very late, especially if you plan to travel other parts of Mallorca in the day.

    Location, cleanliness and helpful staff

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Lovely hotel in a good position, friendly staff.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Disturbed sleep from people above and either side. Could do with more sound proofing. No allergen information on buffet for breakfast so was limited to what we could eat as a ceoliac. We took our own cereal and ate fruit and yogurt. Not a complaint just an observation .

    Helpful, friendly staff. Lovely pool area. Reasonable bar prices. Great position for beach and restaurants. Located on a quiet street.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Great
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    there were many guests of other accomodations in the pool and the hotel, also locals use the pool often as there’s no security entering the hotel. We didn’t mind it until three girls were filming tiktoks in the swimming pool as we’re swimming there, they told us that they used the swimming pool often and live nearby there’s also no security for breakfast so you can easily enter the breakfast area for free

    The cleaning lady was amazing! we had Bonnie as our cleaning lady, she was very kind and cleaned our room every single day, we got new towels and even a little treat from her! the swimming pool is great! however if you go in the month of april it is too cold to swim, however there’s a small inside pool which you can use! the rooms are great, veey spacious, we stayed at the junior suite, where you have sun in the morning on the balcony!

    Stayed in April 2024

  • Reviewed: 12 April 2024

    10
    Great stay and good value for money, close to airport and beach and everything was clean and modern
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The door keys were a bit dodgy and didn’t always work straight away

    Clean, modern, warm, good location

    Stayed in April 2024

Showing 1 – 25

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