Just one thing came to mind I ordered a coffee with one of your staff at 11.30 one night I don't think she spoke good English so see shown me the board on the bar.... but its was only a few minutes pass and I could understand it there was nobody else at the bar

I couldn't fault your hotel in any way. On my future holidays to Benidorn I will be definitely staying at your hotel

Stayed in April 2024

No paella on offer

Contrary to what you might read in reviews, the food on offer is basic fare, definitely not Spanish cuisine, ninety percent of guests are Spanish and definitely not in your face as reviewers suggest, they are as unassuming as any normal travellers, breakfast basic ,beans ,silly bacon and eggs,mushrooms and tomato sometimes , nicely layed out reception, quiet location, free wine with meals a bonus, staff friendly and helpful.

Stayed in April 2024

Pretty basic 2 star but I was happy with it and it was what I expected. One comment: there was often a lot of racket at night with raised voices, toilets flushing etc.

Excellent value for money. Breakfast and evening meal too! Exactly what I wanted for the holiday I was having

Stayed in April 2024

it was good

Stayed in April 2024

No hair dryer in some rooms . One pillow and was hard to sleep on. Noise in corridors some nights. There was confusion with water and I didn’t know you have to give room Number for a bottle water

The meals were of high quality and I enjoyed every meal.

Stayed in April 2024

Good central location. Excellent value for money. Good sized room, which was cleaned daily. Food was good value and ample choice.

Stayed in April 2024

Size of the room smalll

Food good

Stayed in March 2024

No coffee tea making facilities

What was needed for a weekend break

Stayed in March 2024

Rooms very basic and small. Walls are paper thin very noisy. You can hear toilets flushing from rooms above and below.

Lovely clean hotel and very friendly staff great location walking distance to everything.

Stayed in March 2024

No kettle and TV in different languages

Very clean and comfortable

Stayed in March 2024

Very load in the mornining the maides

Enjoyed it

Stayed in March 2024

Bed was hard and had only 1 pillow

The shuttle was excellent the room was clean and good location

Stayed in March 2024

Noise guests banging very hard the doors at 3am no need I closed mine very quietly every time

10 mins walk to the beach

Stayed in March 2024

Food very basic. Not much choice but you get what you pay for I suppose

Hotel well located. Approx 5 minutes from town centre. Nice quiet location

Stayed in February 2024

I didn't receive a warm welcome and noticed throughout my 5-night stay that some of the reception staff didn't seem to be enjoying the job. Smiles were rarely seen at the reception.

Well located hotel only a few blocks back from the main drag. I was on half board and the food was plentiful, tasty and varied. The restaurant staff were jolly and friendy. The room was a good size, as was the bathroom. The guests were 99% Spanish pensioners, which made for a very lively atmosphere.

Stayed in October 2023

No sunbeds by pool, only table and seats. Very basic rooms, no niceties but we only stayed 2 nights

Location is wonderful. No parking but we left our car in the public car park opposite for the 3 days. Very friendly staff. Lovely buffet style breakfast

Stayed in August 2023

Some of the staff especially the lady on the bar was arrogant and rude

The food was basic but nice always found something to eat pool area was nice quite drinks were cheap in hotel great location

Stayed in July 2023

Room food and staff all great

Stayed in July 2023

Room, bathroom and bed were very small, but I had a single. Not great noise insulation. Dated. Pool was small, didn't see much of the sun. Being up a hill could be a problem for a few.

It was very cheap compared to others The air con, shower and staff were really good. Very clean. The food was reasonably good with decent choice. Well positioned for old town. I have awarded a 7 on the star rating based on the price. Its basic but that is what I expected

Stayed in July 2023

Never had a balcony in all my stays

Helpful staff and good food have stayed at this hotel 7 times in the last 6 years

Stayed in May 2023

If my room had a balcony, I would have given full marks (I did request one, months before I stayed, but unfortunately the hotel must not have been able to fulfil my request). However, the floor I stayed on, had a nice little sun lounging area that anyone could use, so this almost made up for not having a balcony in my room.

Friendly staff, great old town location, 24 hour reception, clean room serviced almost daily, air con included, good storage space in room, nice pool & bar (although I didn’t use these during my stay) and a big restaurant (I sampled the breakfast one morning and I was quite impressed with the selection). Would definitely stay again.

Stayed in June 2023

See above, missing balcony.

Wonderful stay, great healthy buffet food. Red wine and water included as much as you wanted. One concern - I booked a room with a balcony. Upon arrival in the hotel, I was told, this is not possible for single rooms, being the fully booked. NOT TRUE many rooms with balcony were unoccupied. Talking to UK guests booked via booking.com, they confirmed the issue. Never mind, great hotel, super staff, good bar prices and great location close to old town. For all wiht little budget who hate Rincon de Loix with its terrible skyscapers a great choice!

Stayed in May 2023

The hill

Price

Stayed in May 2023

shower head faulty in my room.

quiet location and good food.

Stayed in May 2023