Lledoner 15, 07400 Alcudia, Spain
#7 of 311 hotels in Alcudia
Guests' ChoiceBased on 181 hotel reviews
9.3Cleanliness
9.5
Comfort
9.5
Location
9.7
Facilities
9.3
Staff
9.6
Value for money
8.9
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 April 2024
Hugh
IrelandNothing could have been better.
A fabulous hotel with a modern design and equipped with very high quality furnishings. We loved the genuine warm welcome, the spa, the gorgeous room with terrace and the beautiful breakfast.
Stayed in April 2024
Reviewed: 28 April 2024
Lucelle
United KingdomReally nice staff great spa pool
Stayed in April 2024
Reviewed: 28 April 2024
Katie
United KingdomMore room cleaning, change of linen and less emphasis on guests helping themselves I.e. honesty bar, filling water bottles, sourcing coffee and tea due to lack of provision in the room.
Excellent location, friendly staff, relaxed atmosphere. 5 minutes from the bus stop with a very efficient transport system
Stayed in April 2024
Reviewed: 14 April 2024
Martin
GermanyLimited space at the pool
Very kind service and personal. Coming home atmosphere. Nice breakfast options
Stayed in April 2024
Reviewed: 14 April 2024
Sue
United KingdomThe pools were smaller than I thought but were perfect for an early season stay.
Beautiful architecture and fabulous location in the centre of the old town of Alcúdia. Well designed, very clean rooms. Well thought out hotel.
Stayed in April 2024
Reviewed: 7 April 2024
Alice
Czech Republiceverything, such a luxury breakfast, lovely place, so kind people, we really come back again.....
Stayed in April 2024
Reviewed: 23 March 2024
Iveta
SlovakiaEverything perfect
Stayed in March 2024
Reviewed: 15 March 2024
Morten
DenmarkThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 14 March 2024
Sue
United KingdomNothing
A truly remarkable individually designed hotel. Customer service was excellent. Location is brilliant. Breakfast perfect. We will definitely be back.
Stayed in March 2024
Reviewed: 11 March 2024
Fiona
United KingdomNothing.
Beautiful boutique hotel, warm welcome from all the attentive staff, the breakfast was fantastic, the bed was so comfortable. I loved it. Location was perfect.
Stayed in March 2024
Reviewed: 4 March 2024
Arkadiusz
PolandAll was good
Cosy and warm. Nice place with nice people. Comfortable conditions. Very good food.
Stayed in March 2024
Reviewed: 9 December 2023
Jose
Netherlandsno complaints
breakfast was very good
Stayed in September 2023
Reviewed: 4 November 2023
Jochum
AustriaNothing - all great!
Everything! Just Great!
Stayed in October 2023
Reviewed: 28 October 2023
Stefano
SwitzerlandBreakfast at 14 euro per person seems a bit pricey. The check-in was impersonal and not very friendly and we speak Spanish. It was professional
The rooms were modern and comfortable. We just stayed one night so we did not use the hot tub or any other facilities
Stayed in October 2023
Reviewed: 4 October 2023
Byron
United KingdomWe loved everything
Everything was amazing, the staff were friendly and the breakfast was delicious. Thank you so much to the staff at the hotel.
Stayed in September 2023
Reviewed: 27 September 2023
Jihea
United KingdomGreat value for money. Comfortable social spaces for guests to use and make teas and coffees. Room sizes are decent and bathrooms are large. Rooms are quite basic but we knew that when we were booking. The hotel provides you with beach towels which is super convenient.
Stayed in September 2023
Reviewed: 23 September 2023
Kingsley
AustraliaNo iron
Excellent staff
Stayed in September 2023
Reviewed: 16 September 2023
Christina
GermanyBearing in mind that there are 19 rooms available, both the hot tub areas and the breakfast areas are designed a little small, always judging that not all people are coming at the same time.
The whole place is designed great and with much love for details. Both pool areas with hot tubes are quite and nice, we were there whilst the hotel was fully booked but never really saw more than one other couple. The suite we booked was lovely, spacious with a little balcony to look over the small street. Location in the old town, next to the main road with many restaurants but parking close by was never a problem. You could order eggs and pancakes for breakfast and had a rich buffet breakfast. Also the staff was really nice and mindful. Overall a lovely place and also talking to residents, the hotel is known as the nicest place and only place of old town having a pool area.
Stayed in September 2023
Reviewed: 13 September 2023
Karen
United KingdomWe loved our stay from beginning to end. Buffet breakfast was lovely - something different every day and you could order eggs or pancakes if you wanted. Staff were all very friendly and helpful. The plunge pool was wonderful and although we didn't use the honesty bar, it was a great option to have. There is a wee water dispenser in the bar that we used every day - it dispensed ice cold water, which was brilliant. The location is perfect for exploring Alcudia and the surrounding area.
Stayed in September 2023
Reviewed: 1 September 2023
Jodie
United KingdomDid not know before booking that it was over two buildings but this doesn’t change my opinion.
Absolutely stunning hotel, pool areas are gorgeous. Location is nice and peaceful, centre of the old town, staff are superb and go above and beyond!
Stayed in September 2023
Reviewed: 1 September 2023
Andrew
United KingdomNothing
Excellent location , lovely rooms and staff were very very helpful
Stayed in August 2023
Reviewed: 14 August 2023
Daniele
BrazilEverything was amazing! Very polite and helpful crew, very good breakfast, cozy pool/spa, very nice bar area.
Stayed in August 2023
Reviewed: 1 August 2023
Mihaela
United StatesThere was nothing I didn’t like.
The entire staff was extremely nice and accommodating, super clean rooms, fresh food for breakfast and great coffee. Very close to shops and restaurants and easy to explore the island. Thank you!
Stayed in July 2023
Reviewed: 31 July 2023
Adam
United Statesa little too far away so you have to drive everywhere.
Beautiful, new, and clean
Stayed in July 2023
Cannes, France
Herndon, USA
Gingelom, Belgium
Prilep, North Macedonia
Cancún, Mexico
Nusa Dua, Indonesia
Deerfield Beach, USA
Porto Heli, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content