Agustin de Foxa S/N, Chamartín, 28036 Madrid, Spain
#313 of 439 hotels in Madrid
Guests' ChoiceBased on 1554 hotel reviews
8.1Cleanliness
8.6
Comfort
8.5
Location
8.8
Facilities
8.1
Staff
8.7
Value for money
7.9
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 May 2024
Cheeyong
SingaporeNot much amenities.
Good location of you are taking early train.
Stayed in May 2024
Reviewed: 20 May 2024
Jeff
United StatesThe Internet did not work
Good location, the rooms are nice and quiet
Stayed in May 2024
Reviewed: 19 May 2024
Steven
SpainThe safe was not fixed down, so was not fit for purpose as it could be picked up and taken away. We did not leave anything in there (money, passports, etc).
Great location for travel - Chamartín train station and Metro, easy connections to Aldolfi Suárez Madrid Barajas airport.
Stayed in April 2024
Reviewed: 14 May 2024
Itzel
United StatesLocation. Very distant from sites of interest. Not safe to walk by oneself at night.
It was clean and accommodating.
Stayed in May 2024
Reviewed: 13 May 2024
John
South AfricaSmallish double bed.
Efficient and helpful staff on arrival and during our short stay. Additional services provided i.e. use of iron and ironing board, replacement takeaway breakfast, extra pillows on request and luggage storage. Good and convenient bar and restaurant facilities.
Stayed in May 2024
Reviewed: 13 May 2024
Denis
United KingdomNo complaints at all.
Location was essential to us and The One certainly filled the bill. Only there one night but enjoyed our stay. Looked after our luggage well until we boarded our train.
Stayed in May 2024
Reviewed: 13 May 2024
Richard
United KingdomLifts too slow Room to warm Bar area a bit soulless
Light and open space on entry. Toiletries in room. Good breakfast selection
Stayed in May 2024
Reviewed: 12 May 2024
Jonathan
SpainRoom was too hot and I couldn't find a way to work the Aircon...
I wanted a hotel close to Chairmatin Train station, and this couldn't have been closer for my 7am train..really comfortable with a very good restaurant too..just the start I wanted for my 3 week adventure around Northern Spain
Stayed in April 2024
Reviewed: 10 May 2024
Artur
KyrgyzstanLocation - close to the train station and very convenient for those who travel via train
Stayed in May 2024
Reviewed: 10 May 2024
Samir
MoroccoNothing very bad to report
I enjoyed my five nights stay, the room was very very clean and the bed was very comfortable. The hotel was very handy for metro,bus and train to downtown and to the airport. The staff were very kind and friendly. I will book this hotel again without hesitation when I am in Madrid. Mr Samir Habibi from Morocco 🇲🇦
Stayed in May 2024
Reviewed: 8 May 2024
Alan
United KingdomBit more information on facilities IE dinning
Easy access for an overnight stay between train journeys.
Stayed in May 2024
Reviewed: 8 May 2024
Jeff
United StatesVery convenient to long-distance trains leaving madrid and to the airport.
Stayed in May 2024
Reviewed: 6 May 2024
Valerie
AustraliaIt was basic for the cost.
It was close to the train station
Stayed in April 2024
Reviewed: 5 May 2024
Dave
SpainThe staff were very helpful in every way. Restaurant for breakfast was very efficient. I'll be back
Stayed in May 2024
Reviewed: 3 May 2024
Anca
BelgiumLocated literally above a disco bar. I checked in at 00.30 and the music and noise were in full swing until later in the night.
Located 5 min walk away from Madrid Chamartin train station it is practical for an early train ride.
Stayed in May 2024
Reviewed: 2 May 2024
Ramon
United StatesBreakfast was great.
Stayed in April 2024
Reviewed: 1 May 2024
Chester
United StatesMy studio was good sized and could use comfortable seating. My studio had 3 chairs. One was 100% decorative and the other two were more like dining chairs.
Clean room, courteous staff and great local information.
Stayed in April 2024
Reviewed: 1 May 2024
Michelle
AustraliaWe choose this hotel as we had an overnight from our flight and then train trip. It was easy to get to from airport and based at the train station so was excellent for our 7am trip the next day. Room was very comfy, showers great after a long flight
Stayed in April 2024
Reviewed: 27 April 2024
Keldn
United StatesInternet was very slow
Nice breakfast Great location if you need to take an early train
Stayed in April 2024
Reviewed: 27 April 2024
Jose
Costa RicaFar from the city center
Nice and spacious rooms
Stayed in April 2024
Reviewed: 26 April 2024
Analiza
SpainIt could be better. Need to upgrade their rooms and furniture.
Location and easy transport access
Stayed in April 2024
Reviewed: 26 April 2024
Supoj
Thailandair conditioner is not working i try to adjust many time but it still hot.
clean and plenty room space. closed to train station.
Stayed in April 2024
Reviewed: 26 April 2024
Larach
United StatesRelatively Expensive for what you get
Location is practical to catch the train Great breakfast buffet, though not included in the Booking purchase.
Stayed in April 2024
Reviewed: 25 April 2024
Isaac
SpainSi bien
Todos perfecto
Stayed in February 2024
Bivio, Switzerland
Barberino di Mugello, Italy
Dubai, UAE
Lomeña, Spain
Waldbärenburg, Germany
Silandro, Italy
New Delhi, India
Fügen, Austria
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content