Illa De Malta 14, 07007 Palma de Mallorca, Spain
#61 of 114 hotels in Palma de Mallorca
Guests' ChoiceBased on 296 hotel reviews
8.5Cleanliness
8.6
Comfort
8.7
Location
9.3
Facilities
8.2
Staff
9.5
Value for money
8.0
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 June 2024
Fabian
Australiagood
Stayed in May 2024
Reviewed: 9 June 2024
Stewart
AustraliaRoom was tiny, very little room to move around. Shower sprayed everywhere and flooded the bathroom quite easily
Great location, can walk out easily to the beach, great pool with bar. Staff were helpful and friendly
Stayed in June 2024
Reviewed: 8 June 2024
Deborah
United StatesBeautiful boutique hotel right on the beach.
Stayed in May 2024
Reviewed: 7 June 2024
Angie
Costa RicaThe staff and the breakfast was wonderful, the location is great and the room are fantastic to rest.
Stayed in June 2024
Reviewed: 30 May 2024
Denys
United StatesIt's a cozy hotel with a character. Old building with charming details, the rooms are freshly renovated and clean. The location is great, right at the beach, yet it takes just a minutes to get to the downtown by the taxi.
Stayed in May 2024
Reviewed: 30 May 2024
Jasmine
United KingdomThe staff was exceptional, great service and overall very accommodating. The building and poolside area is lovely. It's less than 100 metres from the beach.
Stayed in May 2024
Reviewed: 27 May 2024
Mark
SwitzerlandOutdated rooms and bathroom configuration was strange with the doors. Pay for use of the safe per day. Haven’t seen that in a 4 star property before.
Location and an oasis of palms. The staff were super friendly and this old style hotel didn’t disappoint.
Stayed in May 2024
Reviewed: 25 May 2024
Wall
IrelandWonderful terrace and excellent beachside location with friendly and attentive staff.
Stayed in May 2024
Reviewed: 24 May 2024
Peter
United KingdomNothing
The brilliant location, the historic building but most of all the wonderful staff
Stayed in April 2024
Reviewed: 14 May 2024
Jan
NorwayWe booked a standard dbl, that was a small room, next time we will book a larger room
Very charming hotel directly on the beach
Stayed in April 2024
Reviewed: 14 May 2024
Courtney
FranceIt would be nice if there were more hooks in the bathroom to hang towels, robes, etc....
The hotel is situated in a super quiet area outside of the Palma city center (1 hour walk; 20 minute bike ride; 25 minute bus ride; 10 minute taxi). It was really nice to come back to this haven at the end of a day touring around. We booked one of the three rooms that has a large terrace and it was well worth it as we passed many mornings and afternoons relaxing. The hotel offers a buffet breakfast and allows you to take whatever you want to your room, so we had long breakfasts on our terrace overlooking the sea. The terrace also has a large daybed for lazily passing the day reading in the shade or on one of two lounge chairs, as well as a small table and two chairs to dine at. The hotel is situated on the beach - it was no more than a few steps from our room to the beach. The hotel offers bikes for you to get around. I highly recommend doing this as the beach boardwalk has specific lanes for bikes. Great way to see the island! All around our stay was relaxing and enjoyable. I highly recommend this hotel!
Stayed in May 2024
Reviewed: 11 May 2024
Patricia
IrelandBecause of the design of the hotel - the window cill in the rooms are a little high - and the TV in an odd location. But didn't matter - we had a super time!!!!! Oh and we had to ask for a kettle. Am Irish and need lots of black tea! They very kindly gave us a kettle and cups.
Just everything. Stylish hotel, relaxed and informal, beautiful pool, across from a great beach. Room looked directly out to the med - with views up towards Palma. Stunning! We rented bikes at the hotel and enjoyed the coast.
Stayed in May 2024
Reviewed: 9 May 2024
Margaret
United KingdomThe location and the staff were both terrific.
Stayed in May 2024
Reviewed: 7 May 2024
David
United KingdomHire bikes a bit wobbly.
Stayed in May 2024
Reviewed: 29 April 2024
Karen
IrelandNa
Great breakfast and service
Stayed in April 2024
Reviewed: 27 April 2024
Tanya
United KingdomWell .. price for breakfast 17 euros.. guys! this is too much! overcooked eggs, a millimeter thick slice of avacado, one cherry tomato on a plate? Are you seriously?
The location is amazing
Stayed in April 2024
Reviewed: 17 April 2024
Ilona
NorwayHotel is located next to the beach in the quiet area. I loved the garden and singing birds in the morning!
Stayed in April 2024
Reviewed: 12 April 2024
Arthur
United KingdomNothing at all.
It’s a beautiful old building with modern facilities the staff are uniformly considerate and friendly. This was my second stay, but it won’t be my last!
Stayed in April 2024
Reviewed: 26 October 2023
Nigel
United KingdomBedroom was very small
Staff and location
Stayed in October 2023
Reviewed: 25 October 2023
Arthur
United KingdomEnglish tv channel
The place iswhere you go if ou live a blameless life and then die. Heaven.
Stayed in September 2023
Reviewed: 23 October 2023
Joanne
United KingdomReally difficult to fault it , so nothing really could have been better . On the last day we tried the breakfast at the hotel but it was very limited . So maybe that’s all .
We opted for a room only basis . The hotel is in a perfect location , just a walk out of the back gate and you are on the promenade where you can walk or cycle for miles . We travelled late October and there were still coffee shops and places around for us to eat . The rooms are emaculate and the staff so helpful and kind . I’d love to return , I think it’s a little gem of a hotel . I think it only has 20 rooms so prefect.
Stayed in October 2023
Reviewed: 21 October 2023
Sven
SwitzerlandThere's nothing not to like.
Super friendly reception at arrival. Had bicycles at the hotel and Breakfast staff were 5* friendly.
Stayed in October 2023
Reviewed: 4 October 2023
Amrit
United KingdomThe breakfast costs were expensive for what was on offer & there were no tea/coffee making facilities or an iron in the room.
The hotel is beautiful and the staff are amazing and so friendly. We unfortunately had to change rooms due to some noisy construction work but ended up with a garden room which was lovely. For how expensive the hotel is breakfast really should be included in the price or tea/coffee making facilities should be in the rooms as buying a coffee at the hotel was quite expensive!
Stayed in September 2023
Reviewed: 2 October 2023
Jonathan
United KingdomNothing - everything is superb.
Our second stay at Ciutat Jardi, once again, fantastic. The greatest thing is the hospitality from the team, from arrival to departure. Friendly, welcoming, and this feels like a home from home. I have particular praise for the ladies serving breakfast and on the bar - they are excellent ambassadors. Excellent breakfasts, with an abundance of choice, catering for all tastes. Delicious dinners, with excellent local Mallorcan wine choices. A lovely pool, to refresh you on a hot day - and only 20 metres walk to the beach. Easy access to Palma city centre, by frequent bus services, or by hiring a bike from the hotel. Immaculately clean, in both our room and all the public areas. Very high standards, very professionally run and very hospitable. We look forward to returning soon!
Stayed in September 2023
Saas-Fee, Switzerland
Dos Hermanas, Spain
Seville, Spain
Kamben, Norway
Barcelona, Spain
Saint Petersburg, Russia
Terricciola, Italy
Kraków, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content