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  5. Reviews of Hotel El Ciervo

Reviews of Hotel El Ciervo 2 stars

Passeig Sant Orenç, 3 , 25530 Vielha, Spain

Review score

Based on 52 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.9

  • Facilities

    9.5

  • Staff

    9.9

  • Value for money

    9.8

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 5 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Muy amables! Un espectacular desayuno! Recomiendo sin dida.

    Stayed in December 2023

  • Reviewed: 7 December 2023

    10
    Thank you for your help. I really enjoyed staying with you!
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Not at all.

    Beautiful and traditional facilities which is great to be.

    Stayed in December 2023

  • Reviewed: 2 November 2023

    8.0
    Beautiful hotel, great staff, nice location.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 5 nights

    The breakfast is a literal feast. It was great to try for one, perhaps two days, but it was a bit rich for my palete and five-day stay. It would of been nice to have a some options for breakfast that were not so decadent. This said there is nice little cafe next door! Also, the wifi in my room (and apparently one side of the hotel) was not working during my stay. Repair staff were contacted, but no one was able to address the issue during my stay.

    The hotel was very nice, especially the staff. They were extremely accomodating, especially the young woman who worked evenings and the breakfast staff.

    Stayed in October 2023

  • Reviewed: 5 October 2023

    9.0
    Superb
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The beds ( twin) had too many covers and if you took them off there was nowheree to put them. The shutters let in light.

    The friendly staff, the pleasant decor, the exceptional breakfast. One of our favourite hotels.

    Stayed in October 2023

  • Reviewed: 4 October 2023

    9.0
    Wonderful stay
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Perfect location, beautifully decorated, comfortable. The staff lovely and welcoming. The breakfast was intriguing and and very tasty. Wonderful stay, couldn’t fault it.

    Stayed in October 2023

  • Reviewed: 26 September 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was incredible!! The hotel is cheap, well located and amazing.

    Stayed in September 2023

  • Reviewed: 22 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast and dinner are a-m-a-i-z-i-n-g

    Stayed in September 2023

  • Reviewed: 17 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Nothing.

    Although Booking suggested no dinner service, the hotel had, by the time we aarived, opened the restaurant for dinner. It was quite possibly one of the best dinners I have ever enjoyed in 50+ years of travel. The food, it's presentation, the wine and service were all excellent.

    Stayed in September 2023

  • Reviewed: 13 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Sadly, our double room request wasn't available. Last min booking, so not their fault.

    Staff were fantastic. The breakfast is 10 courses so find room as its outstanding.

    Stayed in September 2023

  • Reviewed: 12 September 2023

    10
    Perfect stay, would definitely recommend
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Super nice and cozy place with absolutely amazing breakfast

    Stayed in September 2023

  • Reviewed: 7 September 2023

    10
    The best deal for our money we have ever had. Highly recommended
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night

    Loved everything!

    Beautifully decorated, cozy. One of the nicest hotels we've ever stayed in. Every corner in the room and public area feels cozy, like a home, not like a hotel. Staff is very nice and helpful. Breakfast was superb! The best hotel breakfast we have had. Abundance of choices, very beautifully served, and all very tasty.

    Stayed in September 2023

  • Reviewed: 11 July 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Absolutely unique hotel! A lot of details token care of. Breakfast is state of art! Bravo!

    Stayed in July 2023

  • Reviewed: 6 July 2023

    10
    When we will come to Vielha again, we will aco
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent ratio price/comfort&hospitality, very kind staff

    Stayed in July 2023

  • Reviewed: 3 April 2023

    10
    I can only recommend this amazing place to everybody who likes amazing breakfast and friendly staff.
    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 3 nights

    everything was OK ;-)

    Breakfast was amazing and nicely served, it exceeded our expectations

    Stayed in March 2023

  • Reviewed: 9 October 2022

    10
    extremally recommended place to stay. fabulous.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night

    nothing

    every thing. cozy place. stuff was great. location great. decoration great. breakfast was the highlight - fabulous.

    Stayed in October 2022

  • Reviewed: 7 October 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A great family run hotel, very homely, beautiful attention to detail. Breakfast was an amazing experience and staff very friendly. A memorable gem of a stay over on our road trip.

    Stayed in October 2022

  • Reviewed: 7 October 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It was second time we stayed at this hotel. it’s our favorite hotel in Vielha. Everything was great as usual. But the most important the atmosphere and personal that makes you feel like home. Thank you, and see you in the winter💖

    Stayed in October 2022

  • Reviewed: 30 September 2022

    9.0
    great stuff, great breakfast, recommend
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    we booked late so we were left with small room, it was ok

    the best ever breakfast! more than we could eat. it was delicious 😋

    Stayed in September 2022

  • Reviewed: 29 September 2022

    10
    A boutique gem in Vielha
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    The only thing I didn't like was failing to arrive early enough to enjoy the tasting menu in the restaurant. Looked amazing.

    This is a beautiful boutique hotel and will stay again. The staff are great and customer service exemplary. The breakfast is something unique that you would probably only find in 6* hotels. Lovely.

    Stayed in September 2022

  • Reviewed: 17 September 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was a buffet last time we stayed and was more dramatic. The rooms are beautifully decorated but the bathrooms need some attention. Very hot rooms at this time with no cooling. At 6am. we were disturbed by a delivery wagon outside the hotel with lots of door slamming and banging.

    We have stayed before. It is a very nice hotel and the breakfast is an experience.

    Stayed in September 2022

  • Reviewed: 24 August 2022

    9.0
    A special place run by special people. Unique experience and incredible value for money.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    A special place run by special people. Unique experience and incredible value for money!

    Breakfast was stunning. An absolute experience served up by wonderful staff!

    Stayed in July 2022

  • Reviewed: 28 July 2022

    10
    A spontaneous trip and luckily we stayed here. El Ciervo is a lovely little hotel in the centre of Vielha close to all
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Pointless question as we liked everything!

    This hotel is a little gem. We loved it all. Starting with the welcome received from Sofia to the amazing breakfast everything was great.

    Stayed in July 2022

  • Reviewed: 29 April 2022

    10
    A very nice hotel. The breakfast is astounding, totally worth to come just to experience it.
    • Leisure trip
    • Solo traveller
    • Economy Double Room
    • Stayed 1 night

    The hotel is in the center of town, so you will not park right under it. If you don't want to carry stuff or it is cold you need to drive up to the hotel, pack out everything and then back out into the main street and look for a spot. We arrived late, so the one place where the spots were plentiful was near a hospital a few hundred meters away. Not a huge hassle though, more of a short walk.

    The hotel is nice, the room we had was well equipped and large - we might have gotten an upgrade. But the original one also looked really good on the photos. The bathroom was very nice. We arrived pretty late but there was someone waiting for us at the reception desk. The breakfast deserves a seperate section onto itself. It must be a Basque thing, as the only one we had that can remotely compete with it was also in Basque country. Getting breakfast at this hotel you feel like in a Michelin restaurant. It consists of several dishes, each original, beautiful and served in an intricate way. The lady also explaine what is what. Everything was really tasty. When we were finished we regretted coming too late to get dinner. We might return just for the food.

    Stayed in March 2022

  • Reviewed: 13 April 2022

    9.0
    Boutique hotel in excellent position
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It’s purely personal but we found the breakfast a little fussy, so many different little dishes and curious mixes for breakfast. But it is exceptional and impressive the time and attention to detail they put into it.

    The hotel is beautifully decorated, in an excellent location in the centre of the town. lots of restaurants and bars very close by. The staff are attentive and very friendly

    Stayed in April 2022

  • Reviewed: 8 April 2022

    9.0
    the location is perfect, the interior of hotel is so cozy and charming. We will definitely get back soon!❤️
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    the toilet flash was broken

    in general everything was amazing! but especially I’d like to thank perfect service of personal, they are so helpful and sweet! And breakfast!! it’s the best hotel breakfast that we have ever had. so big and tasty. Whole variety of meals.

    Stayed in April 2022

Showing 1 – 25

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