cooking smells from another building nearby.

I liked the managers. Very friendly, good advice, perfect.

Stayed in April 2024

I didn't like the walls, are very thin and at night, it was a lot of noise outside and the neighbors were noisy too. They kept turning the bathroom faucet on and off very loudly.

The staff was good and the location of the place was amazing because I had a lot of places around to go.

Stayed in February 2024

Bed was old and not comfortable

Everything was nice

Stayed in December 2023

It was quite noisy being so close to Gran Via and with workmen starting to clear up the streets so early in the morning.

Location excellent

Stayed in December 2023

The entrance of the building has bad smells also at the elevator, the room is very small but comfortable. The shower is small and you can get burn from the iron. There aren't many electrical outlets.

Excellent location right on the gran via metro, the team was more than just nice and helpful, the air conditioning was amazing and new, and there is hot water at shower also was very clean was a real pleasure

Stayed in September 2023

The stairs at the 1st floor were very slippery, bit dangerous for kids and older people. Something else that wasn’t a problem per se and it's not the hotel's fault, but it was uncomfortable: there was a prostitute place at the building next door

The staff is great, the air conditioning worked well, the flat was small but enough for a couple of days. There were stores and a subway station very close to the hotel

Stayed in August 2023

The streets around during the night are a little bit shady

The location and that they have a code to open the door.

Stayed in July 2023

Not clean , bugs

Hospitality, location, price

Stayed in July 2023

Very good location, walking distance from attractions and airport bus. Staff really friendly and helpful.

Stayed in July 2023

The bathroom was tiny and the water had a trouble to flow, so it was gathered at your feet. You could hear neighbors voices all the time, also the street was noisy, but for the price everything was acceptable, staff was helpful and pleasant.

Location was very good, environment felt safe which was very important for me as a solo traveler.

Stayed in June 2023

Room very small and without windows.

Location and hospitality. Easy check in.

Stayed in June 2023

It was a bit loud so we needed ear plugs.

Very nice staff.

Stayed in February 2023

The front door is thin, and we got a room right by the reception, so we could hear all the steps, all the conversations from the hall. Thin walls, we could hear the neighbors. When using water, the pump was loud. It was a bit tight: you can only walk in front of the bed only sideways.

The hostall is ideally located: less than a minute to one of the central metro stations, and close to a pedestrian street (but quiet enough). The room has a teapot, cups, and there were also muffins. There was heating and no problems with hot water.

Stayed in January 2023

it was located in a good location.

Stayed in January 2023

The street seems a somewhat vague/dim backside street behind luxury main streets. But it's just around the corner from the main streets. I double checked the adress in the main street; avoiding to look like a 'lost tourist' in this darker street. In the morning there was a small bleeping noise; I think it was the door opening system that had some error. Probably just incidental. The curtains could have been a little bit darker to avoid light from the courtyard.

Friendly staff, helped with our luggage. Extremely central location. The center of Spain. Next to metro stop Gran Via. Next to Gran Via and Puerta del Sol. It was a great place for one night to get a short impression of the city during a trip through Spain. We had the long small room with two beds in a row. It's around a very small opening/courtyard within the building. This is how many buildings in Spain are built. Very compact and avoiding heat in summer. On this backside there was no noise from the street. No reception in the early morning, but we could leave individually. Water cooker, and coffee/tea and a muffin provided. Very well kept.

Stayed in December 2022

The room is cold and no temperature control in the room.There is AC,but not working.No International TV satellite.

The staff at reception is good and helpful inspite he wasn't speaking English.Location is perfect.Directly in front of Gran Via metro.Beside everything.It is safe.

Stayed in November 2022

El Hostals signage was, how should I say it? Discrete, subtle, definitely didn't leap out at one.

Very close to Gran Via Metro station. The station has been modernised 2019-2022 with mobility access to all platforms. Getting to and from the main Bus Train and Airport Terminals to El Hostal is a breeze by metro. Calle Del Caballero de Gracia, the street El Hostal is situated on, is in a very lively part of town with Bars and eateries dating from pre Hemingway days to MacDonalds. You won't go hungry and you wont go unentertained.

Stayed in November 2022

Great location in the city centre , and very warm welcome and great help from the staff.

Stayed in October 2022

wonky wood steps leading upstairs. ok going up but with a bad knee had to be very careful coming down.

very friendly staff, great location, clean comfortable room

Stayed in October 2022

We had problems with communication with stuff, which I find great in a way, I don't think everyone should speak English but they should be aware if they don't and take some more time and effort to try to understand you.

The rooms are very small but nice, the bathroom feels weird because you can hear the sound of pipes pumping water each time you use the shower or wash your hands. The little balcony was the nicest thing and in total, the atmosphere was genuine and nice in the room.

Stayed in October 2022

neighborhood

Stayed in October 2022

It is right next to fast food place so all the smells comes inn when opening the window

Staff are amazing, location is great

Stayed in August 2022

Top location for a good price. Staff was super friendly, rooms were very clean with a comfortable size and nice decor. The bed was a bit too soft for my taste and we only had windows to the interior courtyard. For the rest great experience and would recommend!

Stayed in July 2022

Nice staff, great location. Basic accommodation but that’s what we expected. Coffee in room and cold water dispenser along corridor. Ten min walk to Prado

Stayed in July 2022