Towel changes and cleaning of apartment not frequent enough but very helpful staff when approached.

Nice comfortable apartments all overlooking the pool.

Stayed in May 2024

tv did not work.

Very accessible,easy to locate apartment. The flat was well cleaned and ready for occupants, the bed was very comfortable. Kitchen was well organised , but there was no oven just a microwave. clean sheets and towels once in 2 days. the swimming pool was clean,neat and very good size with appropriate amenities. the pool bar was excellent.overall we had an enjoyable stay here. the staff including the receptionist was very helpful and infomative. certainly i would recommend to everyone.5-10 minute walk from the beach with excellent afforable restaurants. there is a LIDL nearby for all shopping.adequate free street car parking all around the apartment.

Stayed in April 2024

I think to provide 1. More pillow for the bed 2. Welcome bottle of water 3. Cleaning products to wash dishes

1.Very clean modern apartment, to say the beach is black sand there was no trace in the apartment and no bugs. 2.Pool side bar nice 3.Very quiet location, slept amazingly 4. Friendly reception 5. Close to supermarket and beach

Stayed in April 2024

Staff didn’t know what time the bar was opening for breakfast. Our shower gel wasn’t topped up when the room was serviced.

Very clean…spotless! Easy check in and check out. Nice walk to main strip, not too far. Liked the size of apartment and the complex as a whole. Nice to step out of my room (117) straight to pool and sunbeds. Super fluffy towels in bathroom. Good powerful shower.

Stayed in March 2024

Long steep cardiac hill to climb after a night out. No nighttime entertainment. Single bed

Staff are lovely and friendly. Nice clean apartment and small complex. Bar food is nice.

Stayed in March 2024

My only small complaint would be a better tv connection as it kept freezing

Friendly staff good manager great location we have stayed here before

Stayed in March 2024

Clean, modern and well kept Friendliest and most helpful staff, went above and beyond! Lovely complex, not too big/small Bar area great, pool lovely and loungers nice. Location couldn’t be better.

Stayed in March 2024

Nothing

Spotlessly clean apartment. Friendly staff . Late checkout when available. Close to the centre.

Stayed in March 2024

No sun at any time of the day on the terrace.

Clean

Stayed in February 2024

Slightly up hill from main street of restaurants which may be a challenge for those with mobility issues however no issue for us. If a taxi was needed they were very cheap and reliable.

Short ride from the airport. Very friendly team at reception and at the bar who couldn't do enough for you. Apartments we're immaculate.

Stayed in March 2024

Nothing

Clean, brilliant staff

Stayed in March 2024

The doors are kinda noisy so sometimes it woke up our baby. Noisy curtain sliders as well. No separating door for the shower so it would splash out onto the bathroom floor. Could not control the thermostat because it was locked for central control.

Great location, walking distance to the beach, restaurants, and supermarkets. The design and colors are quite calming. We got a free cot for our infant. Spacious apartment and nice balcony on the 2nd floor. Spacious bathroom. Convenient pool bar for hanging out and drinking. Great value for price. Good kitchen amenities so we could save on money for breakfast and dinner.

Stayed in February 2024

My only grumble was on one day a couple of families reserved a total of 10 sunbeds and promptly went out not returning until after 2pm. Despite being warnings stating towels would be removed they were left in place by management.

Wonderful short break for half term in Peurto Del Carmen, Apartment was spacious and comfortable, everything was laid on for what was required. Shower gel and shampoo in the bathroom as well as full range of cutlery and plates. Plenty of sunbeds around the pool although on a couple of days they were rather short in supply.

Stayed in February 2024

nothing

location, facilities & spotlessly clean

Stayed in February 2024

nothing … stay too short

location & great sized accomodation which was spotless

Stayed in February 2024

Nothing staff were amazing

Close to amenities very clean

Stayed in February 2024

Nothing really if I was to say location a little bit but a taxi 3 euro to get back was great

Everything even the location clean nice staff in reception outstanding

Stayed in January 2024

Very good condition and very clean

Stayed in January 2024

Just a little off the main strip and quite high up on the hill. Difficult if you have children

Staff were all lovely and helpful. Apartment was modern and clean and I would definitely return.

Stayed in December 2023

Pool was meant to be heated didn't feel ut was warm enough

Friendly staff lovely and clean

Stayed in November 2023

n/a

N/a

Stayed in November 2023

Nothing really....maybe going home

Our stay at Guinate was excellent. The staff were all friendly and extremely pleasant and helpful, but a special shout out has to go to Jose (Reception), nothing was too much trouble for him. The apartments were very clean with regular towel and linen changes. Plenty of sunbeds to go round and the Bar Pool/Cafe was excellent with a good choice of snacks and drinks

Stayed in November 2023

The pool drain grating could be a bit cleaner. There was a pool table but not very well maintained.

There was plenty of space in the room. Decent number of sunbeds by the pool. Very helpful and friendly staff.

Stayed in November 2023

sofa bed uncomfortable

Location, rooms very clean. Beds Very comfortable

Stayed in November 2023