Avenida Tenerife 11, 35130 Puerto Rico de Gran Canaria, Spain
#39 of 242 hotels in Puerto Rico de Gran Canaria
Guests' ChoiceBased on 149 hotel reviews
8.8Cleanliness
9.0
Comfort
9.0
Location
8.3
Facilities
8.9
Staff
9.1
Value for money
8.7
Free WiFi
8.6
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End of dialog contentReviewed: 26 May 2024
Patrick
NetherlandsBe prepared for the climb to the hotel and the many stairs you need to climb...free excercise!
Spacious appartment with two bedrooms and kitchen with fridge. Nice swimming pool with bar where you could order drinks and nice dishes for lunch. Great view from the mountain on playa amadores. Covenient to park the rental car at the parking lot of the hotel
Stayed in March 2024
Reviewed: 2 May 2024
Ole
NorwayNothing:-)
Everything:-)
Stayed in May 2024
Reviewed: 29 April 2024
Deborah
United KingdomA little tired but all functional.
Lovely warm pool, staff were excellent. Hot tub apartment was generous and light. Snack bar meals were great portions, cooked with care and drinks were reasonable,
Stayed in April 2024
Reviewed: 8 April 2024
Andrew
United KingdomNothing
Absolutely everything. The apartment was well equipped and a great size and very clean we also had the jacuzzi on the balcony which was amazing after a day sunbathing .Staff were very friendly and helpful. I would recommend the food at the pool bar reasonably priced and tasty the pool area was immaculate. There is a small shop by reception which is well stocked and convenient. You are about 10/15 minute walk to the Europa Centre up the top and about the same to Amadores beach. We will definitely be back 😊
Stayed in April 2024
Reviewed: 2 April 2024
Gary
United KingdomThe walk up the hill as soon as you step out of the complex.. only lasts approx 3-5 mins, but its flat again after that..
The apartment was fantastic.. massive sun terrace and jacuzzi. Immaculately clean and views were breathtaking with unbroken sunshine from sunrise to sunset. Receptionists all speak very good English. There's a small onsite shop which sells all the essentials and is supermarket prices. The Europa centre is only 10min walk (first 3mins up hill) and there's dozens of bars and restaurants there. Or keep walking and follow the road downhill to main Puerto Rico centre where there's even more bars and restaurants. But you will definitely need a taxi back which is €7. You can also walk down to Amadores Beach and there's a courtesy bus back. (But I heard the sunbeds are ridiculously expensive). Or walk to Puerto Harbour and get a water taxi to Puerto Mogan. This is a must.. its a gorgeous little fishing village. And will fill an afternoon browsing.. Will definitely return to this complex.. 10/10
Stayed in March 2024
Reviewed: 18 March 2024
Irma
IrelandAll was perfect.
Staff nice. The location is very good and the rental car is a help. All the time full of parking spaces. The pool bar has very nice staff and food. The reception staff are nice and helpful. The view from the room is amazing
Stayed in March 2024
Reviewed: 17 March 2024
Nikki
United KingdomThe only disadvantage of the location was the steep access. The poolside restaurant could offer a better menu.
The apartment was well equipped and very clean with a large balcony with fantastic views. The advantages of being in the mountains is the peace and quiet and of course the views. The pool was exceptionally clean with the perfect temperature. The staff were very welcoming and helpful. We will definately return.
Stayed in March 2024
Reviewed: 12 March 2024
Jeanette
United KingdomHaving a hot tub
Stayed in February 2024
Reviewed: 11 March 2024
Kylie
IrelandNothing at all
Loved the location, staff were brilliant and would go out of their way for you.. will definitely be back
Stayed in March 2024
Reviewed: 9 March 2024
Dajutytė
IrelandEverything was excellent
Stayed in March 2024
Reviewed: 8 March 2024
Iris
NetherlandsNice and clean accomodation, beautiful view from the terrace, lovely swimming pool and playground for the kids. You can reach the beach by walking.We enjoyed our stay!
Stayed in March 2024
Reviewed: 3 March 2024
Judy
United KingdomTop of a steep hill unless very fit a car is advisable
Very clean. Everything was spotless. Cleaners came in almost every day. Kitchen was well equipped. Washing up liquid clothes and dishwasher tablets all provided. Big balcony with lounges. Parking was great Comfy lounge and English TV
Stayed in March 2024
Reviewed: 25 February 2024
Elizabeth
United KingdomHad to exchange room after one night.
Spacious private sunny balcony. Gym, basic but ok. Friendly staff. Quiet.
Stayed in February 2024
Reviewed: 22 February 2024
Carolyn
United KingdomNothing
Everything but especially the sunset’s which were probably the best we’ve ever seen
Stayed in February 2024
Reviewed: 20 February 2024
Michele
United KingdomCatering could have been a bit more extensive and open more hours
Had everything needed, not too noisy or busy. Good facilities
Stayed in February 2024
Reviewed: 14 February 2024
Mccreery
IrelandNothing
N/A
Stayed in January 2024
Reviewed: 11 February 2024
Rosina
United KingdomNothing we thought it was perfect for us.
We only stayed in this hotel for 2 nights before we moved to another hotel. It was amazing. Everything was just perfect. Location was good to walk to the Europa centre. Lovely and clean. The balcony was perfect in the sunshine and the balcony furniture was great. Staff very pleasant. Pool and poolside bar clean and food great and the happy hour a great bonus. We will be back.
Stayed in January 2024
Reviewed: 11 February 2024
Valerie
United KingdomThe hill
Comfort, cleanliness, view
Stayed in February 2024
Reviewed: 9 February 2024
Martin
United KingdomStaff,room and facilities were excellent.
Fantastic.
Stayed in February 2024
Reviewed: 5 February 2024
Alex
Irelandtaxis were the main way around if no car
Pool, sauna, jacuzzi all excellent
Stayed in January 2024
Reviewed: 31 January 2024
Elžbieta
LithuaniaThe biggest downside was a jacuzzi. We paid a bigger price for 1 room with a jacuzzi but were not able to use it - we got into it one evening and our bodies had blue stains all over it. It looks like it was painted on the top of original paint and is now dissolving. We also got stuck in the elevator and the hotel staff were not able to get us out however we were lucky to receive help from maintenance services pretty soon (30mins).
The location was very convenient (shortened path to the beach, everything in walking distance), free parking, big and comfortable rooms, amazing pool area and pool bar. There was also a little store in a hotel to buy groceries.
Stayed in January 2024
Reviewed: 29 January 2024
Monika
IrelandThe hotel rooms had a jacuzzi, however ours wasn't cleaned well. We requested that the Jacuzzi be cleaned twice, and although it appeared that the water had been changed but not cleaned, we were unable to use the Jacuzzi as a result.
Overall very good experience, hotel was very clean, friendly staff and comfortable beds. Highly recommended. Kitchen has everything you may need for self catering - we opted eating out but looks like everything you may need is there
Stayed in January 2024
Reviewed: 20 January 2024
Kay
United KingdomOnly issue was hot tub needs replaced.
Loved this hotel. Receptionist welcoming and helpful. Cleaners did a wonderful job with a smile. The pool restaurant staff were fantastic, nothing too much trouble and always with a smile. Food delicious and very well priced. Apartment was fabulous - 2 large bedrooms with lots of storage. Well equipped kitchen, dining table, and large comfy sofa. Free safe. Huge balcony with table and chairs, 4 sun loungers and a hot tub - unfortunately hot tub wasn't great needs replaced but didn't spoil the holiday.
Stayed in January 2024
Reviewed: 13 January 2024
Kenneth
United KingdomLightning on back path
The facility met all my expectations and staff were very helpful and considerate so much so I have rebooked for next year
Stayed in January 2024
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