Avenida Cantabria, 83, 39200 Reinosa, Spain
#5 of 11 hotels in Reinosa
Guests' ChoiceBased on 181 hotel reviews
8.0Cleanliness
8.4
Comfort
8.2
Location
8.3
Facilities
7.9
Staff
8.9
Value for money
8.3
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 April 2024
Stephen
United Kingdomits a little way out of town
spacious well equipped bedrooms friendly staff secure bicycle parking in garage sensible prices for food & drink nice mountain views
Stayed in April 2024
Reviewed: 17 April 2024
Roy
United KingdomHelpful staff.
Stayed in April 2024
Reviewed: 7 April 2024
Diane
United KingdomNothing
Location, room, restaurant
Stayed in April 2024
Reviewed: 17 December 2023
Paul
SpainCouldn’t adjust radiator temperature in the room so was a little hot. Good job we speak Spanish as reception didn’t. We do prefer a shower rather than shower over bath but the shower head was ok.
The location was excellent for Santander route. Also close to supermarkets. The room was perfectly comfortable overall with good beds and Netflix is excellent and much appreciated in a hotel room. Terrace was a bonus.
Stayed in December 2023
Reviewed: 13 December 2023
Miren
United KingdomShower. No sliding rail so couldn't adjust height so I had to take shower head off. Floor got very wet. Corridor looked shabby and lift was very small
Stayed in December 2023
Reviewed: 31 October 2023
Ian
United KingdomThe bed wasn’t the most comfortable.
The hotel was near the motorway. It had everything you need for an overnight stay. Clean and tidy staff friendly and a good breakfast. However won’t stay any longer than one night. Adequate for what we needed.
Stayed in October 2023
Reviewed: 29 October 2023
Paul
United KingdomNothing
Room was quiet and hotel had all you need for a comfortable stay
Stayed in October 2023
Reviewed: 28 October 2023
Jen
United KingdomFriendly staff, clean room, comfortable bed, meals good.
Stayed in October 2023
Reviewed: 23 October 2023
Julie
United KingdomHotel was a bit dated
Staff very friendly
Stayed in October 2023
Reviewed: 20 October 2023
John
United KingdomBreakfast was fine but there was no-one around when the cold milk ran out - my friend just had to use hot milk. All the parents of the schoolchildren seemed to know where to go and who to ask but not us.
Room view is great
Stayed in October 2023
Reviewed: 17 October 2023
Nemesio
United KingdomBED, MATTRESS VERY HARD UNCOMFERTABLE, HOTEL IS A BIT RUN DOWN, LIFTS VERY OLD AND SMALL MAX 2 PEPLE
GOOD LOCATION, FRENDLY STAFF, GOOD RESTAURANT MENUE, AMPLE FREE PARKING
Stayed in October 2023
Reviewed: 16 October 2023
Robin
United KingdomA little disappointed that the hotel wasnt quite as picturesque as we'd thought it would be
Bed very comfortaqble. enjoyed the balcony. Food was very good
Stayed in October 2023
Reviewed: 9 October 2023
Ian
AustraliaI felt quite empathetic with the reception ladies who seemed quite stressed
Room size, hotel location a/c
Stayed in October 2023
Reviewed: 5 October 2023
Susan
United KingdomNothing it was as we hoped it would be.
View from bedroom was amazing, we sat on the balcony to watch the sun set over the distant hills or mountain.
Stayed in October 2023
Reviewed: 29 September 2023
Norma
United KingdomDid not have breakfast. Location perfect for ferry at Santander
Stayed in September 2023
Reviewed: 27 September 2023
Amanda
United KingdomReally good place to stay night before getting the ferry from Sabtandee. Friendly and convenient.
Stayed in September 2023
Reviewed: 16 September 2023
Ana
United KingdomNo tea and coffee facilities in the bedroom. Coffee and milk at breakfast was not hot enough.
Spacious and modern bedroom and bathroom. Great location and free car park.
Stayed in September 2023
Reviewed: 14 September 2023
Gordon
United KingdomMain courses weren’t good. My folded steak was very overcooked and the other chop was chewy. We were asked if we wanted another steak in place of it.
Upgraded to room with very large bed and sitting area. Bed was extremely comfy. Breakfast was very good. Dinner starters were excellent.
Stayed in September 2023
Reviewed: 9 September 2023
Cheryl
United KingdomA really convenient location when travelling to Santander ferry. Staff are friendly and rooms comfortable.
Stayed in September 2023
Reviewed: 8 September 2023
Anne
Canadapoor wifi connection in the room,
easy to find, nice view, gentle personel,
Stayed in September 2023
Reviewed: 30 August 2023
Paul
United KingdomNothing
The hotel is situated close to the main road from Santander to Madrid. The food in the restaurant is of a good quality, well presented and served by friendly efficient staff. Breakfast offers a good choice. Parking is free
Stayed in August 2023
Reviewed: 21 August 2023
Shima
United KingdomThe restaurant menu was only in Spanish which meant it took me a long time to figure out what to order.
The hotel and hotel room was very clean and comfortable. We had dinner at the restaurant and the food was really good. They had a three course menu or an a la carte menu with lots of choices. The staff members were all friendly and helpful. The room price was very reasonable.
Stayed in August 2023
Reviewed: 8 August 2023
Angela
United KingdomDidn't like food breakfast poor dinner poor
Room
Stayed in July 2023
Reviewed: 28 July 2023
Lynda
PortugalBit dated, balcony not very appealing
Easy walk into town
Stayed in July 2023
La Chaux-de-Fonds, Switzerland
Solbiate Olona, Italy
London, UK
Stresa, Italy
Dardilly, France
Faliraki, Greece
Stawell, Australia
Moscow, Russia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content