the shower head in bathroom needs replacing could not adjust outwards. supplies of tea and sugar was a bit low.

breakfast was excellent spoilt for choice, room had everything needed for a comfortable stay, sun terrace was really nice and relaxing. bottle of water was very useful.

Stayed in June 2023

There was nothing to dis-like or to disappoint.

This was our first trip to Tenerife, and we thoroughly enjoyed the whole experience. The resort was all we hoped for, and the hotel exceeded our expectations. The room, the hotel grounds and location were superb, but most impressive of all were the Staff, Nothing was too much trouble, and everywhere there were friendly greetings and a smile. This was particularly true of the dining room with its wonderful selection of delicious meals. A wonderful experience…can’t wait to return.

Stayed in May 2023

couldn’t stay longer

everything

Stayed in May 2023

The lifts never seemed to reach the floor without having to use some stairs.

clean, well maintained

Stayed in May 2023

staff were very attentive- hotel really comfortable - a lovely established hotel

Stayed in May 2023

The staff is nice yet not accommodating to special requests. Attracts many old folks

Beautiful grounds next to many shops and restaurants

Stayed in May 2023

difficult to point anything. a couple of things missing in the gym ie weights.

exceptional breakfast, we were upgraded to a bigger room, the personnel highly professional and customer-driven.

Stayed in May 2023

The only thing that dissapointed us was our room position T108 which is by a walkway and people able to look in, which they did. This is no reflection on the hotel. It was just unfortunate that this was the room we were given.

A wonderful elegant hotel, most things perfect. Nice to have a bottle of water delivered daily. Buffet breakfast was outstanding in quality and variety. We could not fault the staff. Thankyou for a lovely stay. We have already booked for next year, for a special 60th birthday treat.

Stayed in April 2023

Absolutely perfect hotel for vacation

Stayed in April 2023

The Jacuzzi jets were either too mild or too big but that’s being very fussy.

The facilities were amazing. The rooms were spotless clean and very comfortable. gorgeous balcony with sun loungers to relax. Coffee machine in the room and tea making facilities is a major plus for us. The heated pool made a massive difference and we loved the option of the cool freshwater pool to cool down and for recovery. Providing pool towels was a massive plus too. Breakfast was lovely a fantastic selection.

Stayed in April 2023

rooms are spread all over the hotel place, so you have to walk and climb stairs every time you go out of the room we upgraded for poolside room - you have to check the view from the other side rooms - it seems less pleasant

great hotel with fantastic pool - 2 big pools alongside - salty warm, and regular cold good outside jacuzzy rooms and bathrooms are perfect - modern and well decoratet huge beds with luxury sheets and pillows the walkaway is right out of the hotel with restaurants, tourist-shops and the beach we found even better beach if you walk 10 min to the west side - wonderfull place, less tourists than in the east side

Stayed in April 2023

Wi-Fi at some part of the hotel wasn’t good.

excellent location right by the sea. There are a lot of restaurants just outside the hotels. Most importantly , service from the hotel staff was excellent ( give it 10 out of 10). They were very welcoming and helpful. always got a smile on the face. The heated salt water pool was a godsend.

Stayed in April 2023

not a thing

fabulous location, close enough to the main areas of costa Adeje without being right in the noisy areas , rooms are spacious , house keeping is first class , breakfast was the best part of the day with an extensive selection of everything you could possibly want . Just step out on to the main strip behind for more restaurants , shops and bars , I will be back ❤️

Stayed in April 2023

N/A

Lovely pool area

Stayed in March 2023

-

Staff are very friendly, supper efficient check in, greeted with a glass of fizz. Rooms are a good size with nice balconies. Excellent buffet breakfast. Super pool and sunbeds.Location is excellent, very close to Fanabe beach and right in the centre of Costa Adeje. Nice pool restaurant for a light lunch. Good indoor and outdoor bar areas.

Stayed in March 2023

The evening entertainment was a bit poor. Apart from a 3 man singing group in glittery jackets!

Everything was perfect and the staff in particular were exceptional.

Stayed in March 2023

No sea view from main pool , felt cluttered

Location was good

Stayed in March 2023

It takes a while to get your bearings, the hotel and rooms are on so many different levels. The evening entertainment could be better.

Everything from start to finish was excellent. Our room was a ground floor with large terrace. Bedroom had walk in wardrobe, large bathroom. Very well equipped. Houskeeping excellent, had usually been done by the time we returned from breakfast. Linen changed daily, towels changed twice a day, which was not really needed. Lovelty fluffy towels and large bathrobes. We only ate breakfast in hotel but this was very good with large selection of both hot and cold food. English T.V. channels in room also. Seem to cater for the U.K. market. The pool areas were very clean and lots of loungers with specific instructions given that reserving sunbeds was not allowed. All in all a fantastic stay at a superb hotel.

Stayed in March 2023

The club sandwich and prawn and mango salad in the Cascada was disappointing. The chicken was very dry and overcooked and the mango in the salad was not fresh and it needed a nice dressing.

Fabulous hotel in every way. I don't usually write long reviews but this one deserves a lot of praise. It is kept spotlessly clean though this is achieved in a very non visible way and during early hours to avoid disruption to guests. Without exception all the staff were efficient and professional, a joy to deal with. The breakfast was excellent, quality food and a superb selection and the staff were exceptional. The room was very comfortable and kept beautifully clean. It was well equipped and even the hairdryer was better than the usual hotel standard. I liked the fact there was not any unnecessary grooming products unless requested and the option not to have towels changed every day. A sensible and practical approach to avoid waste without compromising on standards. The pool area was very comfortable and despite the hotel being full there was never a shortage of beds. The sun beds are very comfortable and are covered each night so always dry. The pool towel service was another very significant area of excellent service with nice towels as well as towelling bed covers so very comfortable to laze around on all day. The pool toilets were always immaculate and there was a shower there too. The pool is large and heated which was fabulous as we were there end of February and it was warm enough to get in and swim everyday. There is a feeling of a good level of security within the hotel. We were happy to stay in the hotel all day and just wander out locally for dinner in the evening but we had a couple of lunches on the terrace which were generally very good. We stayed there with friends and had a lovely week. The weather was good as I believe it generally is in that area but we didn't do any exploring so will have to go back to Tenerife one day, if we do we will most definitely stay at this hotel again. I did not use the Spa but my friend did and she said it too was very good, she had a lovely manicure and pedicure.

Stayed in March 2023

A lovely hotel in an excellent location with a great pool area

Stayed in February 2023

Not much

Excellent breakfast - room was a good size and clean - the pool and surrounding area are great

Stayed in February 2023

Nothing. Everything was great

Staff was amazing

Stayed in February 2023

excellent location large heated salt water swimming pool, buffet breakfast helpful friendly staff

Stayed in February 2023

The pillows are way too round and not soft. if you like sleeping on a log, you’ll love it.

Outstanding breakfast, like - beyond what you expect even if you expect great. outstanding staff as well.

Stayed in February 2023

nothing

so beautiful view, it was our honeymoon, they welcomed us such a nice way, we had very good time.

Stayed in February 2023