Avenida de Panamá, 5, 03502 Benidorm, Spain
#16 of 132 hotels in Benidorm
Guests' ChoiceBased on 984 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
8.9
Facilities
9.1
Staff
9.2
Value for money
8.8
Free WiFi
8.7
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End of dialog contentReviewed: 17 May 2024
Gareth
United KingdomThe pool area and the breakfasts
Stayed in May 2024
Reviewed: 16 May 2024
Janine
United KingdomNothing everything was fantastic
Everything the hotel was absolutely beautiful 😍
Stayed in March 2024
Reviewed: 16 May 2024
Echippy
United KingdomPool was closed until 10am!
Beautiful hotel, clean & crisp rooms. Lovely set up, and staff.
Stayed in May 2024
Reviewed: 13 May 2024
Rhonna-sue
United KingdomBearing in mind we had a privilege room and that the hotel was refurbished only 18 months ago, we were disappointed with the rust on the shower door and in the shower itself (see photos). Our balcony view was also blocked by a huge tree.
Gorgeous hotel with a great smell!! Very calm and chilled. Super breakfast. Helpful and friendly staff - shout out to Alberto & Carlos. Quiet location close to Poniente beach and the old town. About a 20 min walk to Levante Beach and the start of ‘the strip’! The pool area is beautiful and serene, however with the amount of vegetation, it was quite shady.
Stayed in May 2024
Reviewed: 13 May 2024
John
United KingdomNo smoking by the swimming pool .
Staff were excellent. Breakfast was very good and the location was perfect.
Stayed in May 2024
Reviewed: 12 May 2024
Karen
United KingdomThe shower, the door didn’t close easily which caused water to flow out
Location and facilities
Stayed in April 2024
Reviewed: 12 May 2024
Danny
United KingdomThe food was incredible, but I would say the option available at buffet wasn’t great, therefore not worth the €25 per person. Despite that, like I say, the food taste was amazing. The buffet breakfast was amazing daily and lots of options available for that.
The location was incredible, walking distance to the beach. The room and all facilities of the hotel were incredibly clean and still very fresh and modern. My favourite area was the pool area. They have cleverly created little “booths” around the pool, where you are hidden from the lounger next to you by bushes. These little booths are paired up with beds. If you would rather sit in a larger groups, there are more open areas around the pool where you wouldn’t be split from your party. It was absolutely bliss. The little outside bar by the pool was also a wonderful addition to the stay, able to provide food for you to eat by the pool and cool beverages. I must also include that the hotel arranged a transfer from the airport on my arrival day, and again to the hotel for my travel home day. Absolutely faultless and so so so thankful for them for arranging it. They even offered to make up a little picnic for the transfer back to the airport for me as my collection was at 5am.
Stayed in May 2024
Reviewed: 11 May 2024
Shelley
United KingdomVery chilled and lovely staff.
Stayed in May 2024
Reviewed: 10 May 2024
Sarah
United KingdomNothing !
The atmosphere and chilled vibe was lovely. Staff and pool were very nice.
Stayed in May 2024
Reviewed: 9 May 2024
Dawn
United KingdomN/A
Quiet, clean & excellent service
Stayed in May 2024
Reviewed: 9 May 2024
Debbie
United KingdomI didn’t like the lay out of the bathroom
Beautiful hotel very comfortable room
Stayed in May 2024
Reviewed: 8 May 2024
Kenny
United KingdomLocation. Outdoor area and pool. Nice rooms with a balcony.
Stayed in May 2024
Reviewed: 5 May 2024
Louise
United Kingdomhard bed, asked for another mattress topper which made it a bit better
very clean, open spaces. welcoming
Stayed in May 2024
Reviewed: 5 May 2024
Victoria
United KingdomEntertain finished abit earlier than advertised but that could’ve been due to being out of season
Stunning decor, super clean, very friendly staff
Stayed in March 2024
Reviewed: 4 May 2024
Elizabeth8
United KingdomThe access to the parking.
Good choices at breakfast.
Stayed in April 2024
Reviewed: 2 May 2024
Renaldas
LithuaniaToiletries (cotton ear buds, etc) were missing which are supposed to be present in such kind of a hotels. At first, we liked the smell in the room, but after it was too intense and irritating.
Outside pool area was exceptional as oasis in the city.
Stayed in May 2024
Reviewed: 30 April 2024
Tracy
United Kingdompeople smoking on balconies smoke and weed smell in room during the night
spacious room and quiet location
Stayed in April 2024
Reviewed: 29 April 2024
Steven
United KingdomBreakfast area not big enough always very busy struggling to find a table.
All staff very friendly and professional
Stayed in April 2024
Reviewed: 29 April 2024
Hermione
United KingdomExpensive restaurant, breakfast food not brilliant but ok, wide variety but poor quality
Size of room, cleanliness, pool and facilities, location is directly next to old town and lots of restaurants and bars
Stayed in April 2024
Reviewed: 28 April 2024
Craig
United KingdomNothing
Had a spectacular stay here. Michel on front desk was a legend. He went out of his way to get me parked in the car park opposite and helped get my bags to the room. Thanks! All the other staff too were superb. Fabulous room. Spotless and very comfy. Had one of the duplex rooms on 7th floor. 100% worth the upgrade. Restaurant and bar were great and very well priced, very friendly and professional service from Daniel. Love that it’s pet friendly too! I will be back, 100%.
Stayed in April 2024
Reviewed: 28 April 2024
Glenn
United KingdomBreakfast lovely.
Stayed in April 2024
Reviewed: 25 April 2024
Christopher
PortugalEverything was good
Very nice rooms and pool. Nice staff and great views
Stayed in March 2024
Reviewed: 23 April 2024
Lee
United KingdomNothing could not fault
Everything location very clean
Stayed in March 2024
Reviewed: 23 April 2024
Paul
United KingdomThe foliage around the pool, though lovely, hindered the sun getting through. This, in the overall experience was minor.
The rooms were fantastic layout, clean and functional. The hotel itself was reasonably located, but was a oasis of tranquility.
Stayed in April 2024
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