Avenida de Panamá, 5, 03502 Benidorm, Spain
#16 of 131 hotels in Benidorm
Guests' ChoiceBased on 1018 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
8.9
Facilities
9.1
Staff
9.2
Value for money
8.8
Free WiFi
8.7
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End of dialog contentReviewed: 12 March 2024
Neil
United KingdomFood ok but could be nicer.
Recently refurbished hotel. Close to old town. Nice pool area. Food average.
Stayed in February 2024
Reviewed: 11 March 2024
Peter
United KingdomAll was good
Room was excellent, with views over the garden and pool. This is not a front-line hotel, and in a way, that's a bonus, as we had a quiet sunny-and-shady garden to relax in, with a great pool. Breakfast was typical of Mercure hotels, can't be faulted.
Stayed in March 2024
Reviewed: 11 March 2024
Elizabeth
United KingdomDidn’t like toilet, shower and wash basin all being separate, also lamps on wall outside toilet and shower badly positioned for hitting your head on!
Beautiful hotel, upgraded to deluxe room, spacious and comfortable, very good breakfast with plenty of choice. Lovely grounds and pool area
Stayed in March 2024
Reviewed: 11 March 2024
Neil
United KingdomNothing
Great hotel which met all of our expectations. The location is perfect, very near the old town and far enough away from the hustle and bustle to be able to get in and out quickly. The bar and restaurant are excellent and the outside seating area lovely. The rooms are light and comfortable.
Stayed in March 2024
Reviewed: 9 March 2024
Lee
United KingdomNothing
Everything
Stayed in March 2024
Reviewed: 9 March 2024
Julie
United KingdomPool not heated
Quietness , food good
Stayed in March 2024
Reviewed: 8 March 2024
Irene
United KingdomNothing
It was spotless and very modern.staff friendly
Stayed in March 2024
Reviewed: 5 March 2024
Lesley
United KingdomThe rooms were lovely with a nice view over the pool area , breakfast was lovely somethink for everyone.
This hotel is beautiful & the safe were so helpful.
Stayed in February 2024
Reviewed: 5 March 2024
Jamie
United KingdomNothing
The decor was lovely The whole hotel had a particular scent The pool and garden area was beautiful
Stayed in March 2024
Reviewed: 4 March 2024
Simon
SpainNothing
Lovely room and fantastic dinner buffet, very modern and had a great pool area. Good drinks and fantastic staff
Stayed in December 2023
Reviewed: 4 March 2024
Kd67
United KingdomExcellent breakfast!
Stayed in March 2024
Reviewed: 3 March 2024
Zoey
United KingdomIt is up a hill which if you have mobility issues can be difficult
Hotel is beautiful with a very calm and relaxing atmosphere. Spotlessly clean with wonderful staff. Breakfast was a wide choice and very good quality. Loved seeing all the dogs that were staying too.
Stayed in March 2024
Reviewed: 2 March 2024
Katy
United KingdomShower door jammed
Lovely clean spacious hotel
Stayed in March 2024
Reviewed: 29 February 2024
Janice
United KingdomI didn’t find anything that I didn’t like
The hotel was lovely from start to finish, it was very clean and our room was lovely, the staff were very pleasant and helpful. The breakfast was fantastic
Stayed in February 2024
Reviewed: 28 February 2024
Juliet
United KingdomCalm extremely comfortable environment
The hotel was fabulous and the experience of staying there was enhanced by the warmth and professionalism of the staff team.
Stayed in February 2024
Reviewed: 28 February 2024
Nigel
United KingdomOnly person on reception trying to deal with check-ins and check-outs, 35 minutes to check-in is not good. Also keys to parking garage do not all work, and one member of staff was reluctant to change our key, so we wasted time going back and forth between the hotel and the garage.
Stayed in February 2024
Reviewed: 25 February 2024
Pat
United KingdomN/a
Clean, well run hotel just outside of the town. Only a few minutes walk to the beach.
Stayed in February 2024
Reviewed: 22 February 2024
Charlotte
United KingdomNothing.
Room was pleasant. Bed very comfy and pool area was lovely.
Stayed in February 2024
Reviewed: 22 February 2024
Hyun
United KingdomNone.
Friendly staff members and attentive service. Nice location and the hotel facilities for the price.
Stayed in February 2024
Reviewed: 19 February 2024
Mala
United KingdomEverything! Everything was perfect, rooms clean and spacious, modern furniture, breakfast was exceptional(both warm and cold), garden with the pool, relaxing atmosphere, great location.
Stayed in February 2024
Reviewed: 19 February 2024
Carol
United KingdomWe liked everything
Beautiful garden. Lovely breakfast buffet. Also lunch/dinner buffet and a la carte restaurant if you prefer to eat at the hotel. We prefer to eat somewhere different every night.Had a lovely Valentines meal at Esturion restaurant opposite the Hotel. In quieter Poniente end of Benidorm. No rowdy bars and plenty of upmarket restaurants.
Stayed in February 2024
Reviewed: 18 February 2024
David
United KingdomAll good
A gift left as we were a returning customer. Very nice touch. Very welcoming and relaxed environment
Stayed in February 2024
Reviewed: 18 February 2024
Anthony
United KingdomCold pool 🥶
A quirky feel about it, very laid back and relaxing
Stayed in February 2024
Reviewed: 17 February 2024
Jo6ed
United KingdomBreakfast time was quite busy and had to wait for hot food to be refilled. Very tasy though.
A lovely chilled out hotel. The staff were all very friendly and helpful. The room was ideal for what we needed. Loved the toiletries.
Stayed in February 2024
Reviewed: 13 February 2024
Mark
United KingdomLocation a little out of the way if you don’t just want old town. Parking the car is a pain and 10 min walk. No parking near hotel unless you want to pay €17 😩
Great hotel , staff very friendly and helpful. Lovely room and bed
Stayed in February 2024
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