I was very happy with everything...

Nice, big room with a comfortable bed. Decent sound-proofing and Wi-Fi. Excellent location close to the City of Arts and Sciences and a big mall with a food court. Several useful bus stops nearby, as well (Albufeira, city centre). I did not try the breakfast, but it looked good in the photos.

Stayed in April 2023

The water in the pool was very cold and the surroundings of the pool were disappointing.

The location is great, near the City of Arts and Science. Is also close to Oceanografic and Gulliver park. We had a big room and the child had its own bed.

Stayed in May 2023

Our room was on the street side and especially in the morning you can hear the busy traffic. But in the end it was not so bad because after breakfast you have already forgotten about it :-).

The location was great and many nice sights nearby, as well as a large shopping center and nice restaurants. The breakfast was excellent. Breakfast was very extensive and an excellent service from the staff.

Stayed in April 2023

- they took full advantage of the festival (Las Fallas) and doubled the prices for accommodation during that period - we didn't have breakfast, with the idea of ​​evaluating on the spot if it's worth it - and from what I noticed and check it locally, it's not that diverse -> they asked us for 20 euros per person and 10 euros for a 5-year-old child, that is a 50 euros per family just for breakfast by day! you can find very good alternatives and cheaper in the immediate vicinity of cafes and restaurants - the hotel is far from the center, but with quite good connections - by public transport - half an hour to the old center or an hour to the airport (by metro) - the pool and spa are not very spacious

- they accepted our early check-in -> thank you! - they kept our luggage safe a few hours after check-out and almost unique in what I have encountered in hotels in Europe, they have a verification system for the recovery of the luggage from safe room by entering a unique code by a post it applied on the luggage -> thank you! - the room was modern and cleaned daily and we were provided with an extra bed for the child - the hotel is in the Les Artes district, 5 minutes away from the Hemispheric, the Science and the Oceanographic museums - a few minutes away there are many cafes, restaurants, supermarkets and even a mall nearby, including a hypermarket (Carrefour) and by public transport - half an hour to the beach

Stayed in March 2023

breakfast, room, location

Stayed in April 2023

Free Wifi is super poor. We have 2023! Since I needed proper internet connection, I am afraid, I had to deduct some points. Training facility and pool is quite outdated.

The room is nice and clean. The bed is comfy. Conveniently located next to Les Artes.

Stayed in April 2023

Pool too small and suna not working

Parking

Stayed in March 2023

The rooms are basic. The bed was not so comfortable, there were two matresses put together to make a big one so we had a slit in the middle. Also the sheets could be nicer quality, they felt cheep.

The Location is very good and the fact that they have a 24h reception was excelent as we arrived at midnight. Toiletries like soap and shampoo were very nice.

Stayed in April 2023

Bar

Room

Stayed in April 2023

We stayed in a standard room. The white furniture was chipped in places. No tea & coffee making facilities in these rooms. A mirror above the desk would have been useful. The bar has only 3 small tables and lacks atmosphere . A large 4* Hotel should have a better bar area.

The Hotel is in an excellent location for the City of Arts and Sciences. You can also reach the town centre with a very pleasant 20 minute walk through the park Jardin del Turia. Breakfast was very good offering a lot of variety both continental and cooked. The bathroom was very clean and well decorated and there was plenty of good quality toiletries supplied. The Hotel has its own underground parking. It is a little tight but we have a large car & managed ok. The reception staff were friendly and helpful .

Stayed in April 2023

no water provided in room - only available in the mini bar for euros 4 for a tiny bottle - most hotels provide it free - breakfast at £15 v expensive

middle of town by the Science and Arts centre

Stayed in April 2023

The pool is not heated. We paid 197 euro/night for a standard room without breakfast. No towels, slippers or bathrobe for the pool. More like a 3* than a 4* in terms of room size and facilities.

Close to the main attractions, indoor pool. Baby cot was provided alongside a cute baby hygiene kit.

Stayed in April 2023

Bathroom needs some refreshments for sure.

Room was really nice.

Stayed in April 2023

The staff wasn't the friendliest I've ever encountered in a hotel, but they were still helpful, ok overall but you would expect a bit more from such hotel. The swimming pool was a bit small compared to our expectations and this was a bit of an overkill. Overall we think that the hotel is a bit on the expensive side for what they offer.

The location is perfect, right in front of both a bus stop that easily connects with the city center and the metro to/from the airport and a bike rental shop. The hotel is literally 100 meters away from la Ciudad de las artes en las ciencias, and the neighbourhood is very safe and clean. The room was up to our expectations and it was absolutely clean and comfortable. The extra service bookable from an app/website were also amazing and fast.

Stayed in April 2023

Bathroom equipment damaged does not reflecting the quality level I was expecting for such a type of business hotel. Also the English level & willingness of hotel staff any brilliant. Mini bar items no prices, no related explanations atec.

Location, room organisation, accessibility & cleaning service. Love the fast check in system using a laptops & auto filling in. Hotel enter & lobby organisation quite nice & functional

Stayed in March 2023

To be expected, it was pretty expensive, but during the festivities that's no surprise.

The staff are really nice, and the room and wifi excellent. Nice towels and bath robe, complementary tea and coffee. We stayed here during the Fallas, it was a great base, good for the night time firework displays, and is good for the nearby museums. Plenty of places to eat nearby and well served by good public transport.

Stayed in March 2023

minus: parking is paid extra (March 2023: 18.70€ per day) and you cannot reserve it in advance

plus: great location, super clean and friendly, small but heated indoor swimming pool, gym and nice view from the terrace on the 11th floor

Stayed in March 2023

Location just few steps from Ciudad de las Artes y las Ciencias. A lot of cafeteriass nearbay. Comfortable beds.

Stayed in March 2023

good location

Stayed in March 2023

The noise on the roadside of the hotel was terrible . They need to invest in new windows as you could here everything outside . Pharmacy across the road so I bought earplugs to sleep .

Very clean .

Stayed in February 2023

Sick employee at the check-in was not wearing mask and touched my documents/key between coughing

Great location

Stayed in March 2023

Very small room, quite expensive for 4 nights without breakfast 330€… Sauna is not working properly

Like the indoor swimming pool, clean room and fresh facilities, location

Stayed in March 2023

Very long checkin, not very friendly lady on check in, old fashion furniture, noisy street

Location

Stayed in March 2023

Lifts and some common areas in need of a bit of smartening up - but that's being a but picky!

Great location if you don't want city centre/old town - lots going on around in newly developed area close to the Turia River, Palace of Arts and Sciences and the Hemisphere. Good transport links to Old Town (bus/new metro line 10). Rooms nicely decorated and very comfortable. Great views from our (upgraded) 11th floor room.

Stayed in February 2023

look dated

clean and comfortable

Stayed in February 2023