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  5. Reviews of Pensión Goiko

Reviews of Pensión Goiko 1 stars

Puerto, 6, 20003 San Sebastián, Spain

Review score

Based on 63 hotel reviews

6.1

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.3

  • Location

    8.9

  • Facilities

    6.1

  • Staff

    7.1

  • Value for money

    6.0

  • Free WiFi

    6.8

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Showing 1 – 25

  • Reviewed: 14 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The room was not clean enough and the interior view was not pleasant at all.

    Excellent location.

    Stayed in September 2023

  • Reviewed: 24 August 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Triple Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Very basic accommodation in a fantastic location. Our room overlooked the street which was very noisy. We liked this as we came for the festival, but it might not suit everyone!

    Stayed in August 2023

  • Reviewed: 13 August 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Twin Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Very loud environment, uncomfortable bed, price too high for quality of room, showers were always occupied and quite dirty

    Sink in the room

    Stayed in August 2023

  • Reviewed: 12 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Kitchen is ok, outdated and despite the enough amneties (toaster, hot water kettle, microwave, oven etc, it seemed not very clean. Still, San Sebastian is expensive in the summer, so having the use of the kitchen was great added value. They give you small towel per person.

    Location is unbeatable, close to the beach, shops, pintxo bars, 15min walk to bus or train station, groceries at the front door. There is an elevator, the pension is in the 1st and 2nd floor. Enough shared bathrooms, my room was quiet because it was looking to inner courtyard. There is a kitchen with many pots and pans to cook a simple meals fridge for the guests and your key is a bracelet to open the main door, kitchen and your room.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    7.0
    OK
    • Leisure trip
    • Group
    • Triple Room with Shared Bathroom
    • Stayed 1 night

    Expensive for what it is. No window in our room. Bathrooms smelt a little.

    Good location. Quick communication. We left something and they helped us to sort it out and get it posted.

    Stayed in August 2023

  • Reviewed: 25 September 2022

    7.0
    Location location location
    • Leisure trip
    • Group
    • Double Room with Shared Bathroom
    • Stayed 4 nights

    Foam beds. Not enough kitchen equipment.

    The staff were extremely professional and welcoming. Extremely pleased with the location as well. There was a small grocery store next door and lots of options for restaurants. The staff provided recommendations for food - excellent suggestions. My room and the shared bathroom were clean at all times. It is very basic but clean. While it was fairly quiet while we were there, you could hear doors being closed. The bed was not the most comfortable for us as it was made out of foam. But for the money you pay, it is fine (however we went during the film festival so it was expensive along with every other hotel). It is in the old town and a stone throw away from the beach. You are able to prepare food in the kitchen however it would be great to see more kitchen equipment such as plates, cups, glasses etc. plus the kitchen was not as clean as the bathrooms were. From memory there are 9 rooms and at least 4 bathrooms. There could be 5 bathrooms but I definitely counted 4. There was a fan and ceiling fan in our room. No air conditioning. But there was a heater. Didn’t try the heater though. Be great if there was an air conditioner however it is a pension and not a 4 star hotel. Stayed there four nights. For a basic, clean room (rooms are small) with friendly staff, it is fine.

    Stayed in September 2022

  • Reviewed: 10 July 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    From the backyard (through the window) was always coming a very bad smell from a restaurant, old grease probably. Therefore it was hot even though we used the fans in the room and we had no fresh air in the room.

    It was right in the old town, very beautiful. One bathroom only, but it was cleaned every day!

    Stayed in July 2021

  • Reviewed: 25 November 2023

    8.0
    Nice hostel with the best location you can get
    • Leisure trip
    • Solo traveller
    • Double Room with Shared Bathroom
    • Stayed 1 night

    Nice hostel with perfect location in the middle of the old town. The price was also quite fair and the staff was nice.

    Stayed in September 2023

  • Reviewed: 20 September 2023

    4.0
    if it were not noisy and non-smoking in the building, the place would have been a better place.
    • Leisure trip
    • Family with young children
    • Triple Room with Shared Bathroom
    • Stayed 1 night

    it was very noisy in the mid-night with a group of people just arriving. Someone smoked somewhere in the building. Every guests could smell it.

    the location is very convenient in the center of old town

    Stayed in September 2023

  • Reviewed: 9 September 2023

    2.0
    Very poor
    • Leisure trip
    • People with friends
    • Triple Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The door to the bathroom had bo lock, even if 4 different rooms used it. There was no possibility to open a window for fresh air or light in the room

    Stayed in September 2023

  • Reviewed: 29 August 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    We made a reservation for two rooms, but unfortunately, upon arrival, we found them to be quite dirty, with sand scattered around. It seemed that proper cleaning had not been conducted prior to our check-in. The condition of the shared bathrooms was also disappointing, as they were in an unclean state, rendering the showers unusable. Adding to our discomfort, the noise level at the hotel was remarkably high. I was awoken twice during the night due to loud screams from outside, and the noise was so pronounced that it felt as if I were sleeping directly on the street. This overall experience was far from satisfactory, and we hope that these issues can be addressed to enhance the quality of stay for future guests.

    Location

    Stayed in August 2023

  • Reviewed: 22 August 2023

    1.0
    Avoid this place - It is not value for money and you should look for a place where the staff clean the place properly an
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Pretty much everything. It’s dirty, especially the bathrooms and kitchen, the towels are hand towels, it was stuffy in the room with no fresh air and the ceiling fan was tiny and away from the bed meaning we got no relief to sleep. Staff couldn’t care less about the place or the service they provide.

    Location is good.

    Stayed in August 2023

  • Reviewed: 10 August 2023

    3.0
    Disgusting sh*thole.
    • Leisure trip
    • Family with young children
    • Quadruple Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    If you book a room with shared bathroom, be prepared to stay in a disgusting sh*thole.

    Location

    Stayed in August 2023

  • Reviewed: 3 August 2023

    8.0
    Great place
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Bit noisy, not all windows had curtains.

    Friendly staff to welcome. Clean.

    Stayed in July 2023

  • Reviewed: 2 August 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    View out window went into the middle of the building so no breeze at all, room got quite warm (although there was a fan), small room.

    Great location, lift in building, shared bathroom was no problems at all.

    Stayed in July 2023

  • Reviewed: 29 July 2023

    2.0
    Never again
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    When I read the negative reviews about this pension I thought the were too crazy. But in reality they perfectly match my experience. To start with, we were given hand towels for bath towels. We are both quite tall people. Felt like it was a joke. We kindly asked someone there to give us proper ones. They **reluctantly** gave us bigger ones. Then, the bedsheets didn't fit the mattresses. We'd up in the middle of night cold and sleeping directly on the mattress. Secondly, communication with the reception was a joke, to say the least. They may or may not reply to you. It happened our wristbands wouldn't open the door to the corridor, during the first morning, already within reception working times. We were locked outside for almost an hour with all our documents and phones and stuff in the room. After many tries, finally the lock responded and we were able to get inside. Only later we got a reply from the reception with a simple "good morning, glad it worked". The rooms... Oh wow... They do match the pictures but in pictures you can't smell or hear sounds. If you're lucky, your room will smell like fried food the whole day. If you're unlucky, then you'll feel you'll be sleeping in the middle of the party street, because isolation was not part of the construction plan. Oh, and it gets quite damp. The noise is around the clock. Evening and night there's a lot of people passing by (sober or drunk). And in the early morning there are gargabe trucks, delivery trucks, and drunk people making noise. And, of course, some people staying there were drunk as well and making a lot of noise in the corridor. The shower was partially broken, so whoever was showering would always accidentally drop the tap on the floor and wake up whoever was sleeping next door. This place is definitely NOT for older people nor families. Do yourself a favour and stay somewhere cheaper, better and quieter 15 min walk away from the old town.

    It's well located but please stay way from the old city centre. Terribly noisy

    Stayed in July 2023

  • Reviewed: 19 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Great location. Cafe, dinner next door is a great value and hours. Pintxos bars next door are some of the best. Walking distance left, right. Up down to everything

    Stayed in July 2023

  • Reviewed: 17 July 2023

    4.0
    Disappointing
    • Leisure trip
    • People with friends
    • Triple Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The stains on my mattress The fan did not work and set an alarm off when we tried it

    Location Key system

    Stayed in July 2023

  • Reviewed: 2 July 2023

    10
    Perfect for big groups, easy going and accommodating!
    • Group
    • Triple Room with Shared Bathroom
    • Stayed 6 nights
    • Submitted via mobile

    Maybe just fix that fan that is hanging badly from the ceiling but other than that great!

    We had a group of 16 come for a culture exchange. The ages were from 16 years old to 30s. It was an amazing time and this place was exactly what we needed! It’s not the Ritz Carlton but it’s perfect for siestas and sleeping! The staff was amazing and extremely accommodating. We will be coming back to Pension Goiko for future groups for sure! Thanks a bunch!

    Stayed in July 2023

  • Reviewed: 23 June 2023

    8.0
    A quick stay in a great location.
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Noisy at night but they provided ear plugs!

    Good location. Great price.

    Stayed in June 2023

  • Reviewed: 11 October 2022

    8.0
    very helpful staff on check in and great building and great location
    • Leisure trip
    • Family with young children
    • Triple Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    fan could have been better as temp was very hot

    good location and nice old building

    Stayed in August 2022

  • Reviewed: 1 October 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Nothing considerable.

    Very good location. Easy access system.

    Stayed in September 2022

  • Reviewed: 16 September 2022

    9.0
    Great comfortable stay
    • Leisure trip
    • Solo traveller
    • Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    it was expensive for a hostel, but it might be because I decided to come in Sep during their film festival.

    Great central location, easy access, great staff, quiet room. I had a double room just to myself. it was basic but had all I needed and a ceiling fan as long as a floor fan. there was a window to the courtyard. for a hostel I thought it was great, quiet, comfortable bed.

    Stayed in September 2022

  • Reviewed: 11 September 2022

    10
    Exceptional
    • Leisure trip
    • Group
    • Quadruple Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    very good location and very nice for a big group

    Stayed in September 2022

  • Reviewed: 27 August 2022

    1.0
    Yuck!!!
    • Leisure trip
    • Couple
    • Triple Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    No windows! No air conditioning. The room was almost intolerable and we could her the people next door having sex like they were in our room. To add more insult, it was outrageously expensive!

    Nothing!

    Stayed in August 2022

Showing 1 – 25

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