L'Abadia de San Martin, 3, Ciutat Vella, 46002 Valencia, Spain
#35 of 152 hotels in Valencia
Guests' ChoiceBased on 656 hotel reviews
8.7Cleanliness
9.0
Comfort
8.9
Location
9.8
Facilities
8.6
Staff
9.4
Value for money
8.5
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 August 2023
Maria
SpainFantastic location, can't be improved. Staff is very attentive and nice. The room had a great view. I will certainly return!
Stayed in August 2023
Reviewed: 21 August 2023
Rebecca
United KingdomNothing to not like.
Brilliant location in Valencia old town. Down a small side street so not noisy at night. Staff were friendly, breakfast delicious and decor clean and modern.
Stayed in August 2023
Reviewed: 14 August 2023
Julie
United Arab EmiratesWould have been great to have a fitness centre, but not essential I guess. Rooms were a little on the small side.
Lovely modern hotel, with friendly helpful staff. Great location, old town within walking distance.
Stayed in July 2023
Reviewed: 11 August 2023
Victoria
United KingdomA comfy chair in the bedroom would have been good.
Breakfast was very good, lots of choice and kept topped up. We used the hotel bikes which was enjoyable and liked the coffee and tea available in reception. All the staff were friendly and the location is very central.
Stayed in August 2023
Reviewed: 6 August 2023
Lindsay
United Stateselevator is slow
awesome location, good breakfast, comfortable size room.
Stayed in August 2023
Reviewed: 5 August 2023
Sam
United KingdomThis hotel is in a perfect location for exploring the old city. It is a 5m walk to the cathedral, food market and Silk Exchange and very close to two beautiful squares and the Redondo, full of cafes and restaurants. If you’re going to Valencia for a cultural city break there couldn’t be a better location. (It is also only 35m from the beach on the 32 bus). The rooms are well equipped and comfortable; the bathrooms are lovely, clean and very modern with powerful showers and excellent toiletries. The breakfast is well worth paying the extra 10€ for. The staff were also really helpful and polite.
Stayed in August 2023
Reviewed: 30 July 2023
Fabio
NetherlandsThe metro station is close but up to 10 min walking.
Very nice central location close to one of the main squares and many restaurants. Nice and clean rooms. The staff was very helpful when asked for help and suggestions. The breakfast had several choice and everything was good.
Stayed in July 2023
Reviewed: 30 July 2023
Burak
IrelandRooms can be bigger.
Good location.Helpful staff.
Stayed in July 2023
Reviewed: 23 July 2023
Somnath
IndiaThe fact that we could not drive up to the hotel. We had to unload our bags on the Main Street & then drag them to the hotel
Compact, clean, excellent staff & great location
Stayed in July 2023
Reviewed: 23 July 2023
Sue
New ZealandRoom could have been larger, and breakfast included, for the cost of the room.
Very friendly and helpful staff, available 24/7. Very clean and attractive lobby.
Stayed in June 2023
Reviewed: 15 July 2023
Paul
United KingdomVery minor but we couldn't add breakfast at the time of booking.
Character hotel right in the heart of the city. Lovely roof terrace and there's lots of good restaurants nearby. The bike was a nice bonus and a great way to explore Valencia.
Stayed in July 2023
Reviewed: 15 July 2023
Jane
United KingdomThe cleaning of our room could have been better.
Large comfortable room with exterior balcony / space. Reception very efficient. Breakfast was very good and plenty of choice. Location couldn't have been better. In the heart of the city.
Stayed in July 2023
Reviewed: 13 July 2023
Sean
United KingdomNothing
Good location friendly staff clean room
Stayed in July 2023
Reviewed: 12 July 2023
Jacinta
United KingdomGreat central location, everything straightforward, and good air conditioning very welcome. Hotel very helpful with bike hire (just up the street). Several very good restaurants a short walk away. Would come again. Thanks Petit Palace.
Stayed in July 2023
Reviewed: 11 July 2023
Bbtlondon
United KingdomFound the safe instructions quite complicated (ie had to use a credit card, and it wasn't clear which way round/up the card had to be swiped) Worked it out in the end, but not that keen on swiping a credit card. Usually a code number is sufficient, without having to get one's credit card out the whole time. Also risky to leave the card behind in the room, when needing to take it out!
Brillant location. Nice modern lobby. Free teas and coffees all afternoon/evening in the lobby. Friendly Reception staff
Stayed in July 2023
Reviewed: 10 July 2023
Horst
United StatesBathroom was small. Other than that everything was great. We will definitely stay here next time we go to Valencia. Have nothing else negative to say.
Location was phenomenal. Staff was very friendly and helpful. Room was very clean. Breakfast was great. Will definitely stay there again, next time we go to Valencia.
Stayed in July 2023
Reviewed: 3 July 2023
Mary
United StatesIt is not often that we have nothing to suggest.
Incredibly service-minded staff. Marta, you are wonderful! But everyone was kind, and went out of their way to ensure that the guests were well cared for. We purchased breakfast on one of our mornings there, and it was delicious. Otherwise, depending upon one's plans, there are simple options for coffee and bread all over the city within close proximity to the hotel.
Stayed in June 2023
Reviewed: 1 July 2023
Geoffrey
United Kingdomthe step into the reception is quite large with no assistance rail. Alternative entrance with ramp was closed, used as emergency exit. The information we received said hotel is in main square even the taxi driver had to phone for help. Staff acknowledged that this is an issue for people.
Great hotel
Stayed in June 2023
Reviewed: 30 June 2023
Raul
United StatesLocation, clean and staff
Stayed in June 2023
Reviewed: 24 June 2023
Rachael
SpainI was travelling with my young son who has a nut allergy and the staff were amazing, kind, caring and so helpful about this. They also helped us with maps,buses and the best places to visit. The location of this hotel is perfect and it has free bicycles. Our room was quiet with a lovely view, we couldn’t have asked for more!
Stayed in May 2023
Reviewed: 23 June 2023
Robert
United KingdomExcellent choice & very friendly & helpful staff.
Stayed in June 2023
Reviewed: 14 June 2023
Heike
AustraliaNil
Perfect position in central Valencia. The room was small but the terrace compensated for this. The staff were very professional and helpful.
Stayed in June 2023
Reviewed: 13 June 2023
Karel
United Arab EmiratesRoom was very small compare with other stays
Amazing location! Third time and really good. Very friendly staf. Star goes to Marta.
Stayed in June 2023
Reviewed: 11 June 2023
Sallie
United Kingdomnothing
location excellent. staff very professional and friendly. comfortable beds. tea and coffee available.
Stayed in June 2023
Reviewed: 9 June 2023
Hleb
PolandThe only disadvantage is the view, which is direct to the other windows, but overall, you won't spend too much time in a hotel during the day 🏖️🛍️
I can commit that it will be harder to find a better place for the same price as in Petit Palace, here you will find the best staff, which provides you with the best hospitality, special thanks to Marta, Maite and Floris! If you need anything, ask; the staff is ready to help! 🙃🤝 The location is close to the centre, but still quiet enough. The bus stop to the beach is near the hotel, so you won't miss an opportunity to be burned 🥵🌞 The room was a bit small, but enough to do your stuff, bed was nice, the room was cleaned every day, and you have everything you need there like a vault, chair, table, and a place to hang your clothes. Also, they give you everything for bathing, which is nice! 🚿🧴
Stayed in June 2023
Budapest, Hungary
Split, Croatia
Shanghai, China
Rome, Italy
Melbourne, Australia
Paris, France
Alhaurín el Grande, Spain
Chihuahua, Mexico
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content