Cortes, 38, 48003 Bilbao, Spain
#54 of 63 hotels in Bilbao
Guests' ChoiceBased on 281 hotel reviews
7.3Cleanliness
7.9
Comfort
7.3
Location
6.7
Facilities
7.6
Staff
9.0
Value for money
7.3
Free WiFi
7.8
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End of dialog contentReviewed: 18 April 2024
Xiaotong
ChinaThe neighborhood is loud and makes one feel uneasy from afternoon through midnight.
The room is practically equipped and clean. Location is convenient, though the neighborhood made me feel uncomfortable upon arrival on a Sunday afternoon. It was actually quiet and safe when I set out before dawn the next two days. And it’s well patrolled by police. Price is good.
Stayed in April 2024
Reviewed: 5 April 2024
Lee
United KingdomLocation felt unsafe at night with lots of police at the end of the road. Room not cleaned and bins not emptied daily despite saying 'daily housekeeping' and leaving a sign on the door asking for room to be made up. Room overlooked area where people could smoke making having the window open unpleasant if people were smoking. Fire but no air con (which we knew about) which could be problematic in warmer months. Hot water not constant. If you have a bath in the half bath and someone is coming in after you you have to wait for the water to heat up again. Very difficult to stand when having a shower due to curvature of the bath you stand in. Would like to see a corkscrew in the mini kitchen in the room but this is a minor point and we bought one. A very British thing I know but a kettle in the room would be good especially as it has a mini kitchen. This review is not meant to be picky, the staff were amazing, it's just leaving a fair and truthful review purely based on our experience and opinion.
Friendly and efficient staff who couldn't do enough to help, small kitchen in room, laundry and plenty of seating areas in the public areas. Great breakfast at a local cafe.
Stayed in April 2024
Reviewed: 28 March 2024
Duncan
LithuaniaOnly issue is the location which is near less salubrious part of town. Need to take care at night.
Rooms are clean and well equipped. Staff friendly.
Stayed in March 2024
Reviewed: 23 March 2024
Gail
FranceThe area is noisy but not every night mostly the weekend The area is lively , it does not feel dangerous but if you do not feel comfortable with large groups of men in the streets around it may not be for you.
Breakfast Staff really helpful and welcoming Good geographical location for getting around Security of building Cleanliness
Stayed in March 2024
Reviewed: 27 February 2024
Hagen
Germany- Bathroom VERY small, uncomfortable shower/sitting tub - Nightguard might not speak English (but he did check us in) - View towards the rear is a trash-filled inner courtyard (but reasonably quiet) - Bed not very long (might be tight if you are over 185cm) - Smell of Mariuhana in hallway (I guess that comes with this being student housing)
- Friendly staff - Easy access once you have the key card - Lot's of food stores and restaurants nearby - Good WiFi/WLAN - Vending machines - Nice breakfast, even if not on premises
Stayed in February 2024
Reviewed: 24 February 2024
Andrei
GermanyThe quartier did not look entirely safe.
Excellent breakfast, five minutes walk to the bar nearby. It is an excellent location with easy access to the train and various buses.
Stayed in February 2024
Reviewed: 14 February 2024
Dirk
BelgiumNot the nicest street in the evening.
Close to the station and the old and new city center. Friendly staff
Stayed in February 2024
Reviewed: 12 February 2024
Arthur
BelgiumCan’t take guests in
Clean, good breakfast, kind people
Stayed in February 2024
Reviewed: 5 February 2024
Nóra
HungaryThe location is not the best neighbourhood in the city.
Well equipped building and rooms. I was satisfied with the cleanliness. The staff were nice and helpful. I especially liked the gym.
Stayed in February 2024
Reviewed: 19 January 2024
Carmen
BrazilThe room is quite small but considering it offers a private bathroom, a mini kitchen with utensils, paid private and secure parking witiin the property and good locatikn to visit the city, it is a teal find. Friendly staff and breakfast included in a nearby cafeteria are also nice.
Stayed in December 2023
Reviewed: 31 December 2023
Jashua
IndiaHot water stopped at 10AM.when checked with reception they said hot water storage over and it will take one hour, so lost one hour in morning session amf that further demay tour plans. Breakfast we need to walk for 5 minutes to reach the shop. Inside hotel no. Restaurant.
Location near to attractions, connectivity. Breakfast was simple. One orange juice, one code/tea and one sandwich / pintxox/ snacks. Taste was good.
Stayed in December 2023
Reviewed: 15 December 2023
Antonio
ItalyThe location is excellent, the breakfast good and the staff very professional.
Stayed in December 2023
Reviewed: 29 November 2023
Adoracion
NorwayThe bathtub is too small and uncomfortable either for shower and there is not coffee maker in the room.
Staff is really nice and friendly. Room is basic but enough
Stayed in November 2023
Reviewed: 20 November 2023
Gordon
United KingdomA very good location but along the street (in the normally opposite direction) the area becomes less salubrious.
Stayed in October 2023
Reviewed: 3 November 2023
Schmitt
United StatesIt's a dorm room, not the Ritz. If you are expecting this It's excellent and good price and location.
Very well run and good values.
Stayed in October 2023
Reviewed: 27 October 2023
Emil
DenmarkThe bed was awful. Squeaking as hell and so uncomfortable.
Stayed in October 2023
Reviewed: 14 October 2023
Elizabeth
AustraliaNothing. Some people may be put off by location near train station and lots of people hanging around, but no problem for us. No air con so may be hot in summer.
This gem was a pleasant surprise! Easy to find, close to old part of town, good security, 24hr reception, luggage storage, helpful info, nice to walk to a cafe for breakfast. It’s uni accommodation with single beds, but comfortable and bonus of a kitchenette. Only discovered the communal washing machine as we were leaving. Lots of communal space for relaxing.
Stayed in October 2023
Reviewed: 6 September 2023
Zoe
United KingdomThe room was very hot with no Aircon, the room is badly laid out so that drawers and windows don't open properly. The area was pretty rough and scary at night.
It was bright and cheerful, the staff were friendly and helpful and the room was clean. Bonus to have a pool table and table tennis available for free. The breakfast down the road at a cafe was good. Good shower.
Stayed in September 2023
Reviewed: 1 September 2023
Assem
ItalyFriendly staff who are always ready to help. Comfortable rooms at affordable prices. But you need to connect to free internet every two hours. Good breakfasts in a cafe nearby.
Stayed in September 2023
Reviewed: 1 September 2023
Rolf
GermanyThe location on the map looks ok, but the neighbourhood did not feel very safe. Even staff told us not to walk out of the door and wonder in the wrong direction. We walked to the old town once during daylight and then used the train to get into town. In the evenings when it is dark, I would not recommend the place to female solo travellers. I would like to emphasise: This is NOT the fault of the accommodation, staff there was super friendly and helpful every time and all spoke good English, but I believe people should make informed decisions. The place has no air con and it can get very hot. The streets around the place were noisy with parties unit 3am.
The student residence room were in good condition and very clean. The breakfast is at a cafe 6min walkaway. The breakfast was simple but nice, a croissant, a coffee, an orange juice.
Stayed in August 2023
Reviewed: 30 August 2023
Maris
NetherlandsIt was nice to go for breakfast to a real Spanish cafe that was part of the hostel but a few manageable streets away. I liked that it was located in an area that was not touristy but more like real life so not flashy.
Stayed in August 2023
Reviewed: 29 August 2023
Lily
United StatesThe noise level from the outside as single rooms in the building face the noisy road.
It's a nice accommodation and the staff friendly.
Stayed in August 2023
Reviewed: 18 August 2023
Catherine
United KingdomThe location was central but the area was scruffy and really very noisy at night. Without air con in the room we had to have windows open which meant we couldn't block the noise.
Really helpful staff, responsive before the trip and great when we were there. Great set up for breakfast.
Stayed in August 2023
Reviewed: 15 August 2023
Ria
BelgiumThe noise from the street.
It was very clean & practical : bathroom, fridge, storage space, desk, the staff was superfriendly, good beds.
Stayed in August 2023
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