Although it has great reviews about the rooftop bar/pool. We didn't really get to use it. The first night, half of the bar was booked out for a private party, so we had to go to the terrace (until it rained). The 2nd night we couldn't use it at all, as the whole bar was booked out for a private event. Which was a shame as the but we did get to see was nice. The bar staff were hit and miss as well. But the one's that were helpful/friendly were great! The bathroom is slightly smaller due to it not taking up too much room space. Did feel like I might slip over in the shower (I didn't), but could do with some anti slip on the shower floor.

Firstly the hotel staff were absolutely amazing and super friendly. Nothing was too much trouble. It was clean, the room was pretty spacious. Great location and only 20ish minutes from the airport. I would recommend and would stay again.

Stayed in September 2023

Great location. Delicious breakfast

Stayed in September 2023

staff were excellent. Location superb

The one big bed i rerved was actally two beds joined together. Tht caused me some discomfort.

Stayed in September 2023

All

Stayed in September 2023

all is great!

It is the best hotel in the center of madrid, modern clean best pool!

Stayed in July 2023

Great location and super friendly professional staff. Very clean and spacious room.

Stayed in September 2023

The bed was hard and not overly comfortable.

Terrific location to base yourself in the LGBTIQA+ district and could walk to many tourist attractions. Staff were wonderful and the rooftop pool area was great for cocktails and watching the sunset. Terrific soundproofing and I hardly heard any noise from the square opposite.

Stayed in August 2023

.

The pool area was lovely

Stayed in August 2023

Nothing

Great location and very comfortable room. Breakfast was very good. Staff were extremely helpful and friendly.

Stayed in August 2023

Central

Stayed in August 2023

Very disappointed that the pool was closed for 2 days and we was only given 2 days notice before travel

Location was great

Stayed in June 2023

Very nice welcome at reception

Stayed in August 2023

Excellent location, very friendly staff, and the room was clean and comfortable, can definitely recommend!

Stayed in July 2023

nothing!, really enjoyed it and would recommend it to others

Great central location Welcoming and friendly staff Bedroom was clean and very comfortable. Breakfast had lots of options and was well presented. Lovely roof bar

Stayed in May 2023

N/a

Staff was welcoming, great location and price

Stayed in July 2023

The pool area is super, the rooms are nice and not too small, location is perfect!

Stayed in August 2023

I thing really!

Room (bed pillows space) was quiet and very comfortable. Hotel was very convenient, within steps to great bars and restaurants, and walking distance to museums and local sites. Rooftop pool and bar are fun, breakfast was substantial and hotel staff is very friendly.

Stayed in August 2023

No gym.

Excellent location. Great rooftop. And the room was very comfortable.

Stayed in August 2023

Located in Chueca, this design-forward hotel is a wonderful base to explore Madrid. It is within comfortable walking distance to the major Madrid attractions and the local area is full of great restaurants and bars. Most importantly the staff at the hotel were exceptional and their proactive suggestions made our stay even better. We definitely recommend this hotel for a stay in Madrid.

Stayed in July 2023

Swimming pool could be better and limiting time per people would help

Style, location, staff

Stayed in August 2023

Nothing

Clean , comfortable

Stayed in August 2023

A few minor gripes... The room was not cleaned one day, and when I rang reception they transferred the call to another department but nobody answered, so the room didn't get cleaned. The bathroom door opened onto the shower door – it was very awkwardly designed. There were only two hooks for towels which made drying items difficult. The room was a bit dark even with all of the lights on, and there were about a dozen different light switches, which was just confusing. I would have liked the pool to stay open an hour later.

Overall, the experience was great right from the start... The greeting was really friendly when we checked in. Checking in was quick but not rushed, and the staff made us feel wonderfully welcome. There were some lovely free snacks upon arrival, although only on the first day (we stayed for five nights). The style of the room was modern. The bed was really large, which was perfect. There was also a sofa. There was a good view. The blackout curtain was effective. The staff said hola whenever we came in and out, which was pleasant. I would stay at this hotel if I visit Madrid again, and I will look out for other hotels in the Room Mate chain in future.

Stayed in August 2023

Friendly staff , comfortable rooms , rooftop bar and pool

Stayed in August 2023

Amazing facilities, so clean and such a good location spot in the heart of the city centre

Stayed in August 2023

Greeting from charming receptionist on arrival made us feel very welcome. Room was spacious, clean and very comfortable. Room faced busy street but no noise. Central location, convenient for shopping and nightlife. Rooftop pool terrace was pleasant on a hot August afternoon.

Stayed in August 2023