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Reviews of Roots&Boots Lugo 2 stars

Santiago, 216, 27004 Lugo, Spain

#31 of 33 hotels in Lugo

Guests' Choice

Review score

Based on 63 hostel reviews

6.3

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.5

  • Location

    7.6

  • Facilities

    6.1

  • Staff

    7.5

  • Value for money

    7.0

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 31 May 2023

    6.0
    Ok stay on the Primitivo
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No meals available although I’m sure I booked this because it said ‘meals available ’; overpriced drinks and raciones

    The lovely lady who showed me my room, the nice bedroom with beautiful view of the river and Roman bridge, I found all the staff to be amicable

    Stayed in May 2023

  • Reviewed: 29 May 2023

    5.0
    Passable
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    the space between the bunk beds was small, it was impossible to sit on the bed; bathroom very small and shower water spreads allover

    location, perfect stop to join camino primitivo route

    Stayed in May 2023

  • Reviewed: 3 July 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The shower is just a room with no hooks or shelves, not very nice.

    We were very grateful that they allowed us to check in after midnight as an exception. Perfect location to start the Camino. Beds and towels are clean, you don’t need more for one night.

    Stayed in June 2022

  • Reviewed: 23 June 2022

    6.0
    Basic but no more
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Very poor bathroom facilities Noisy when trying to sleep Bedroom very basic

    Well placed for continuing with the camino

    Stayed in June 2022

  • Reviewed: 24 May 2022

    7.0
    Convenient stop on the Camino Primitivo.
    • Leisure trip
    • Group
    • Family Double Room
    • Stayed 1 night

    Bedroom not very clean. Bathroom rather shabby. Building generally old and not very well kept. Quite expensive for the quality. Breakfast not included and only coffee and pre-packed pastry available. Evening menu limited.

    Lovely view from the bedroom. Hostel was right on the Camino by a Roman Bridge over the river.

    Stayed in May 2022

  • Reviewed: 23 May 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    You get what you pay for.

    Great location by the river and 15 minutes walk into the walled city.

    Stayed in May 2022

  • Reviewed: 9 October 2021

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 5 nights
    • Submitted via mobile

    No soap in the bathrooms and for some reason the cleaner kept taking the toilet roll away but they did provide new toilet roll in a little welcome pack so I had to open a new pack each day, not sure how clean the sheets were when I got there - found fluff and hairs on them but the beds were comfortable and on the whole it was quite clean - the shower was a little bit grim and the drains smelt bad! But for a budget place it was pretty good value for money overall.

    It was in a really great location opposite the river and the PONTE Romana - the views from the top floor were great. The beds were comfortable and they provided extra blankets.

    Stayed in October 2021

  • Reviewed: 6 October 2021

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    No kitchen, no common area, just bed

    Bed was comfortable, good location

    Stayed in October 2021

  • Reviewed: 5 October 2021

    6.0
    Too many beds in small rooms.
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Bar too expensive, beds too tight with eachother, no room forpackbags either.

    Clean

    Stayed in October 2021

  • Reviewed: 25 April 2024

    1.0
    Very poor
    • People with friends
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The worst experience of my life. The place is too cold, it is very dirty. Incredibly badly the worst place I've been never

    Nothing

    Stayed in March 2024

  • Reviewed: 4 July 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately noisy road works outside, so had to keep shutters closed

    Location was great

    Stayed in June 2023

  • Reviewed: 21 April 2023

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    We had a pervert naked, trying out different beds through the night and eventually looming over me as I slept when I HAD TO TELL HIM OFF!

    Stayed in April 2023

  • Reviewed: 14 October 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The location

    The place is nice

    Stayed in October 2022

  • Reviewed: 10 October 2022

    1.0
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 29 September 2022

    8.0
    Lugo on the Camino Primitivo
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Place needs a thorough cleaning

    Enjoyed the live band playing music until 11pm. The location was close enough to the cathedral. Loved the old walls in the room and the view of the Cafe below The Albergue on the same floor looked very clean and had a nice bathroom Staff were friendly and helpful.

    Stayed in September 2022

  • Reviewed: 21 August 2022

    1.0
    too far away from town, NO LOCKERS, no facilities, creaky dirty place, moody staff, paid for different property in end
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    no lockers, no help with finding bed, stressy staff. I’d walked the 1.5km out of town as a weary pilgrim to find it does NOT have lockers!! so had to carry my backpack the way 1.5km back UPHILL to town to sightsee etc. Wasn’t happy. no washing facilities etc. just basically a bed. ended up paying for a different properly to stay at, and didn’t get my money back for this one.

    not much. it was on trail I guess, but actually 1.5km downhill out of town.

    Stayed in August 2022

  • Reviewed: 18 August 2022

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The hostel is extremely dirty. The shared bathroom smelt of Pee and rotten eggs. The kitchen is disgusting. Blood stained tea-towels and meat left on the side. The boy who works behind the bar is lovely, friendly and really helpful. But the woman was the opposite. I’ve walked the Camino for over 3 weeks and this was the worst accommodation I’ve stayed in

    Stayed in August 2022

  • Reviewed: 17 July 2022

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Bathrooms stinked and drain in shower was blocked. There is a kitchen,but not really. There was not even cuttlery, table,chair and even light to have a breakfast in the early morning. Really not suitable for pilgrims.

    Stayed in July 2022

  • Reviewed: 5 July 2022

    9.0
    Great place to stay in Lugo.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Room a bit tight all around, but the room temperature and the bed, were good.

    The hotel is in a great location if you are walking the Camino de Santiago. The place is beautiful. The hotel is a bit old, but quaint and the staff is very friendly.

    Stayed in June 2022

  • Reviewed: 15 June 2022

    1.0
    I would not recommend this place to anybody
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    expensive and poor quality - disgusting food

    The linen and the bed

    Stayed in May 2022

  • Reviewed: 29 May 2022

    9.0
    Very Enjoyable and the staff and food are perfect 👌🌹👌
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    A little tlc in the bathroom fixtures 🌻

    I loved the old style room two double window style doors full view overlooking the street, it's not a modern room, I was on Camino and it was perfect.

    Stayed in May 2022

  • Reviewed: 9 May 2022

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    It was very dirty, and the bedding smelt very sweaty.

    Good location.

    Stayed in May 2022

  • Reviewed: 12 November 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Location, you had about a one km walk up a hill to get into the centre

    Cosy little place, nice bar with friendly staff underneath the accommodation.

    Stayed in September 2021

  • Reviewed: 26 September 2021

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    A lot of noise, the toilet door would not close, no extra blanket

    It was next to the Camino primitivo

    Stayed in September 2021

Showing 1 – 25

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