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Reviews of Hotel Santa Isabel 2 stars

Santa Isabel, 24, 45002 Toledo, Spain

#12 of 48 hotels in Toledo

Guests' Choice

Review score

Based on 854 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    8.9

  • Location

    9.6

  • Facilities

    8.7

  • Staff

    9.3

  • Value for money

    9.0

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 21 May 2024

    8.0
    Comfortable stay and good location
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 2 nights

    No Refrigerator and/or coffee making facilities in room. This room had very small bathroom and shower. (problem with room I reserved apparrently so I was moved to this room but room charge was discounted)

    On site underground parking garage. Staff very helpful coming out to direct getting car in and out in light of narrow spaces and difficult corners. Desk staff very frrendly. Location good, short walk to cathedral. My room had windows and small balconies on two sides with wooden shutters (nice) but some increase in street noise. Elevator. Rooftop terrace with view which I was told about day after check in.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Difficult drive up steep, narrow, windy streets.

    Excellent breakfast with waitress service, not self service.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    10
    great!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    n/a

    nice, quiet, right in old historic town, easy to navigate, great staff, good breakfast

    Stayed in May 2024

  • Reviewed: 20 May 2024

    10
    Wonderful stay in historic Toledo!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Absolutely nothing to dislike although I did find the pillows too high and hard for me, but that’s a personal preference.

    A wonderfully authentic property in the heart of old world charm Toledo. It’s tucked away in the heart of old Toledo amongst little alleyways, tiny bars and restaurants and loads of history - a real idyllic setting! The staff were all really friendly and helpful, and a good breakfast is included. We had a wonderful stay!

    Stayed in May 2024

  • Reviewed: 17 May 2024

    9.0
    Wonderful hotel, a gem close to every thing.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights

    Our room was on the first floor and there was a bit of street noise. Really, there is nothing else we didn't like.

    We've been to Spain several times, this is one of the best hotels we've had. Bathroom was spacious for Spain. Had blow dryer, had air conditioning but we didn't use. Had space to stow suitcases. Very clean. Staff were wonderfully helpful and mostly spoke English. Sheets changed every other day. Breakfast onsite was good but a little pricey. What's hard to convey about this hotel is that you feel like you're staying in an art museum. Plus, do NOT miss the wonderful roof top area, you can go there, have a drink and see most of Toledo at night. Would definitely stay here again.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Location is fantastic, but wouldn’t recommend driving a bigger car to this location. Breakfast was great.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    All good!

    Fantastic little hotel in a typical building in the heart of Toledo. Added bonus of a roof terrace with wonderful views across the city, great at sunset. Good breakfast from the ladies in the restaurant every morning. Glad we got a taxi from the station!

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Enjoyable stay
    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 1 night

    This is not about the hotel but be aware if you're driving, the city streets are very narrow to get to the place, barely enough width for a compact car.

    Good location, close to the cathedral and downtown. Beautifully remodeled old building, rooms have every thing you need for a pleasant stay. Basic but good breakfast included in our reservation. The terrace in the third level is a nice detail, you can enjoy a 360 degrees views of the city. Parking garage was a convenient feature for us driving.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location, lovely staff, and the view from the roof was stunning.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Great location, clean and tidy friendly staff
    • Leisure trip
    • People with friends
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms were small however only one night stay so not an issue.

    Close to the old town, easy to walk around.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    10
    Lovely hotel in a great location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We have no complaints.

    This hotel was very welcoming, clean, well located, and comfortable. We watched the cathedral and Alcázar light up each night from the rooftop.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    A complete Toledo experience from one hotel. Superb.
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    This is no criticism of the hotel at all, but if you choose to drive to it make sure your car is of a medium size and less than 1.65m tall. There is parking availability but do not expect a huge garage. The roads up through the barrio are very narrow and do require a certain amount of bravery, a passenger to act as lookout and wing mirrors that fold. But I will reiterate, this is not a criticism, merely an observation. I honestly cannot offer any adverse comment. The hotel is more than we would have expected.

    Location, location, location - perfect. Everything you wish to see in Toledo is within easy walking distance. The hotel was of a boutique style but very comfortable, very clean and very tastefully decorated. Breakfast was value for money, the staff were all friendly and helpful, particularly the owners/ managers. There was a roof terrace that offered spectacular views across the old quarter of Toledo. Simply fabulous. This hotel was truly a gem, a real find.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Parking available on site.

    Stayed in April 2024

  • Reviewed: 3 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Location

    Stayed in May 2024

  • Reviewed: 3 May 2024

    9.0
    Very enjoyable
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Warning. The continental breakfast is one of everything. If you have a refill of coffee you are charged again. It is not buffet

    Location and the terrace

    Stayed in May 2024

  • Reviewed: 1 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No problems.

    The location in the old town was perfect. It was close to everything but not noisy. The roof top terrace was nice after a day of walking.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    AWESOME!!!!!!!!!!!!!!!!
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    I had to leave :(

    The view from top of the hotel is wonderful! 10/10 The athmosphere of the hotel! 10/10 The lovely and very tasty breakfast! 10/10 The hotel is exactly in the middle of the old town! You can reach every place by walk in max. 10 min.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing much

    Overall, we had a great stay at the hotel. It was exceptionally clean, centrally located with friendly staff, and the room size was more than decent. Plus, the rooftop terrace was a lovely bonus for enjoying the view. Highly recommend!

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Happy & Satisfied
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 6 nights

    See above

    All went very well! Unfortunately, But, the take away system along with the unsatisfactory plugging system in the wash basin, in my room of 211 I feel needs attention. The plug did not hold the water, and it drained very slowly. But I was more than happy with the room. Thank you, and pleas thank ALL the staff I encountered

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    I would highly recommend.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    I liked everything about this place.

    The location was perfect. Loved my private terrace and view of the church and Dali Museum and nice restaurants in the quaint alley below. Clean, quiet, even had a small refrigerator. Close to all attractions, easy bus ride to the Figueres-Vilafant train station, many shops, groceries and restaurants within a couple minutes walk. But the two gals at the front desk were the best! Lovely ladies. Thank you gals!

    Stayed in March 2024

  • Reviewed: 21 April 2024

    9.0
    Homely feel in the centre of Toledo. Gentle breakfast experience.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    This was an easy hotel to feel at home in. A welcoming smile from staff every time we passed the reception area was nice. The hotel is in the old town, quiet yet so close to the main sights. We liked the breakfast experience which was gentle and calm - orders taken and food nicely presented. The coffee was very good too!

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Would stay again. Location was perfect.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights

    Location was excellent with the rare privilege of private car park, room with a view, breakfast room spacy and staff very friendly. Roof top with a 360 degree view.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    10
    Perfect staying
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    The hotel is amazing - a true gem! The room was super clean and breakfast was good. Also, the location is super, in the old town but not in the busiest street. Also, the balcony view is amazing - grab something to eat and go enjoy the view.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    It was very convenient to breakfast in the hotel with very flexible times. It was good to be served at our table. But, the clatter in the serving area was unpleasant as it was right next to the seating area. Also the lack of variety of cereal or egg dishes was a shame. The croissant was too big and sticky to be a croissant! The breakfast could offer a choice of cheese, fruit or bread.

    Wonderful location and the building full of atmosphere. Angel, part of the management team, was very helpful and encouraging when I needed help.

    Stayed in April 2024

Showing 1 – 25

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