Canciller Ayala, 3, 48008 Bilbao, Spain
#16 of 62 hotels in Bilbao
Guests' ChoiceBased on 722 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.6
Facilities
8.7
Staff
9.2
Value for money
8.4
Free WiFi
8.7
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End of dialog contentReviewed: 13 June 2024
Zeynep
United KingdomWe heard the noise of other room doors, staff working in and it was a bit disturbing
location, spaceg and clean rooms
Stayed in June 2024
Reviewed: 13 June 2024
Kktrav
AustraliaA great location very close to the Old Town. A modern hotel.
Stayed in June 2024
Reviewed: 12 June 2024
Steve
AustraliaNothing
convenient location
Stayed in June 2024
Reviewed: 6 June 2024
Torben
DenmarkStaff at breakfast buffet. Very noisy lady busy with irrelevant things for the customers.
Modern and clean. Easy to get around the city
Stayed in June 2024
Reviewed: 4 June 2024
Quayle
United StatesGreat breakfast, helpful staff, clean. No complaints.
Stayed in June 2024
Reviewed: 3 June 2024
Lisa
United StatesConfortable room and lovely staff
Stayed in June 2024
Reviewed: 2 June 2024
Simonetta
ItalyExcellent location. Spatious room with plenty of space for three people, big bathroom, everything extremely clean and tidy.
Stayed in June 2024
Reviewed: 28 May 2024
Helen
IrelandIt is essentially a B&B, there are no social areas, no restaurant, no bar. The breakfast menu is basic.
Fantastic location, very clean and comfortable. Spacious bedroom with lots of storage in both bedroom and bathroom. Room was serviced daily
Stayed in May 2024
Reviewed: 26 May 2024
Barbara
United KingdomNothing
Central position, modern, clean, comfy beds,, excellent shower
Stayed in May 2024
Reviewed: 22 May 2024
Barbara
United KingdomEverything
Stayed in May 2024
Reviewed: 19 May 2024
Heather
United KingdomA very modern, clean hotel. Comfy beds and a quiet location.
Stayed in May 2024
Reviewed: 18 May 2024
Eleanor
United KingdomFriendly staff. Central but quiet. Comfortable room.
Stayed in May 2024
Reviewed: 15 May 2024
Phillip
United StatesModern hotel, very clean and comfortable, professional staff. Excellent location.
Stayed in May 2024
Reviewed: 14 May 2024
Peter
AustraliaGreat Hotel in a good location within walking distance from main attractions
Stayed in April 2024
Reviewed: 12 May 2024
Aleksei
United KingdomIt is a beautiful hotel. I had a room on the 5th floor, it was super nice and quiet. Breakfast is delicious and there is freshly squeezed juice.
Stayed in May 2024
Reviewed: 11 May 2024
Karen
ThailandThe bed was very comfortable and the room was quiet enabling a good nights sleep. Receptionists were very helpful. I was able to leave my luggage after check out. The hotel is centrally located.
Stayed in May 2024
Reviewed: 7 May 2024
Gul
Turkeytowel replacement was not done until we asked, could be better
Everything was great value for money, what stands out is the lovely staff and great breakfast!
Stayed in May 2024
Reviewed: 7 May 2024
Shoegazer82
United KingdomNothing.
Complimentary coffee machine. Exceptionally clean.
Stayed in May 2024
Reviewed: 3 May 2024
Sharon
United KingdomNo kettle in the room.
Reception staff were extremely friendly and helpful.
Stayed in May 2024
Reviewed: 1 May 2024
Christina
GreeceMachine for coffee/tea was not included in all rooms
Excellent location, clean/sunny rooms, cozy & warm, with a modern design, very friendly and polite recepionist at the check-in, nearby all points of interest in Bilbao center, close to old city & shops/restaurants/bars, an excellent choice!
Stayed in April 2024
Reviewed: 1 May 2024
Jackso
IrelandWe were very happy with the Secortel when we got over the room layout.
The hotel room was lovely and spacious we were a bit upset at the begining as we thought we were getting twin beds with a sofa bed as we are three sisters. that never happened as they were fully booked out . however the lady of reception was so helpful with extra sheets and duvets so we could share but have separate space on the Super king bed. the coffee maker and kettle was an added bonus , there was 2 tvs on both sides of the room so we could sit and watch etc. we had a balcony space with 2 chairs and a table which was a nice space. Lovely towels and bathroom supplies . the location is amazing just of Gran Via ,lots of shops and Tapas bars in the location, a short walk to underground and main railway station Abando is a great location in the city. we walked everywhere to old town the guggenhem by the river, Gluten free bread was provided at breakfast everyday for one of the party by request and there was plenty of selection available. The Staff were lovely and we enjoyed our break very much.
Stayed in April 2024
Reviewed: 28 April 2024
Tracy
United KingdomSuper location, good selection at breakfast and really comfy bed
Stayed in April 2024
Reviewed: 24 April 2024
William
United StatesLack of coffee maker or option to rent one. Free coffee was offered in lobby but shut off during breakfast hours.
Spacious room, good shower
Stayed in April 2024
Reviewed: 24 April 2024
Manuel
United KingdomThe fact that there is no onsite parking. The offer a small discount on a nearby parking that is quite expensive. To be fair this is the same issue across most of hotels in the area.
Very comfortable room, facilities and great customer service. Location is good to visit the the main city attractions for tourism.
Stayed in April 2024
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