A Ruata, s/n, 22376 Torla, Spain
#13 of 34 hotels in Torla
Guests' ChoiceBased on 67 hotel reviews
8.9Cleanliness
9.4
Comfort
9.1
Location
9.7
Facilities
8.9
Staff
9.6
Value for money
8.7
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 26 October 2023
Joseph
United StatesGreat location, nice rooms, friendly and helpful staff.
Stayed in October 2023
Reviewed: 17 October 2023
Jung-won
South KoreaNothing special
We used parking inside for 10euro/night. It was good. Room was very spacious and person in lobby was very kind. Kitchinette was useful for breakfast and lunch box
Stayed in September 2023
Reviewed: 4 October 2023
Sarah
United KingdomJust be aware that it’s quite noisy until the early hours.
Fantastic hotel, great location. Staff super friendly and helpful.
Stayed in September 2023
Reviewed: 30 September 2023
Kristina
United StatesWiFi didn’t work consistently in our room
Great location
Stayed in September 2023
Reviewed: 18 September 2023
Sigal
IsraelIf you are sensitive to noise (we are not), the noise from the nearby bar might interrupt your sleep.
The location is on the main street of Torla, and the staff is friendly and helpful.
Stayed in September 2023
Reviewed: 11 September 2023
Ian
United KingdomNothing
Location. Friendliness of staff
Stayed in September 2023
Reviewed: 10 September 2023
Jeremy
United StatesStaff was very friendly and spoke great English. Location was right in the middle of Torla
Stayed in September 2023
Reviewed: 9 September 2023
David
United KingdomLack of air conditioning
Charming location and ultra friendly staff.
Stayed in September 2023
Reviewed: 6 September 2023
Magdalena
United KingdomNice room, comfortable bed , large bathroom. Little kitchenette was handy . We had to prepare few things for the hike . The staff was super friendly and accommodating .
Stayed in August 2023
Reviewed: 17 August 2023
Anita
AustraliaRoom facing street was occasionally noisy when windows open at night due hot weather. Rear room may be quieter
Large spacious room, basic cooking facilities, Comfortable bed, cleanliness, friendly & helpful staff, location.
Stayed in August 2023
Reviewed: 10 August 2023
David
United KingdomNothing I can think of
Location, Breakfast etc all excellent- I walked there as part of a Pyrenees trek
Stayed in July 2023
Reviewed: 4 August 2023
Stephen
United KingdomA beautiful hotel in the heart of Torla. A friendly welcome in perfect English (to make up for our very poor Spanish!) with lots of helpful tips and information. We had the spacious family room with two separate bedrooms, a seating area, and a small kitchenette, which worked very well for us. We loved the small bar each evening - perfect after a day’s walking. Easy open air parking close by even with a large car. We would highly recommend a stay and plan to return! Torla itself is a walker’s paradise with lots of clearly marked pathways. Do try the walk up to Santa Ana - we had it more or less to ourselves!
Stayed in August 2023
Reviewed: 25 July 2023
Paul
United KingdomNothing
Excellent location in beautiful village, surrounded by traditional stone buildings & excellent choice of bars and restaurants nearby.
Stayed in July 2023
Reviewed: 21 July 2023
Aliza
IsraelIt was strange that there was no hot water kettle. Paying extra for parking.
.The staff were helpful and friendly We loved the personal and clean wrapped soap and dishtowel
Stayed in July 2023
Reviewed: 20 July 2023
Wen
CanadaThe double bed is not very comfortable, pillows are too high for me.
The hotel is in a beautiful village right next to the mountains. Only less than 5 minutes walk to the park visitor center where you can buy the shuttle tickets and boarding the bus. We stayed in the family suite, very spacious and clean, with windows on three sides of the rooms, good view from all the windows. It also has a small balcony where you can see the stars at night. Parking is right inside the building, very safe, need to reserve in advance, Euro 10 per night. There are small supermarkets in the village where you can buy foods and veggies.
Stayed in July 2023
Reviewed: 14 July 2023
Natalie
United KingdomNo aircon
The staff were amazing. Georgia in particular. The location was excellent too. The room was huge
Stayed in July 2023
Reviewed: 25 June 2023
Stuart
United KingdomEverything. From the available parking, the friendly welcome and information from Raul, to the great room and there was a good choice for breakfast.
Stayed in June 2023
Reviewed: 17 June 2023
Matthew
SpainThe hotel is in a great location, the staff are very nice and helpful and we really enjoyed our stay here. The breakfast was also very good.
Stayed in June 2023
Reviewed: 11 May 2023
Lior
IsraelThat we had to leave...
Torla is a beautiful place and very close to Valle de Ordesa. The hotel is very nice and authentic. Most of all, the hotel personal are so nice and give perfect service, especially Raul the hotel manager. Raul help us so much in planning our trip and we had so much fun talking to him.
Stayed in May 2023
Reviewed: 15 November 2022
Neil
United KingdomNothing.
Great very very helpful staff, great central position in this charmng town, parking (payable) and our room had a kitchen enclosed within furniture, complete wirh fridge, sink and microwave. Very cleverly done. Every hotel room/suite should have one!
Stayed in October 2022
Reviewed: 1 November 2022
Luis
New ZealandLot of carpark space, huge room, very clean and tidy
Stayed in October 2022
Reviewed: 16 October 2022
Sigal
IsraelI would have preferred an electric kettle to the microwave for making tea and coffee. Next to the bed was only one socket so either the phone could charge or the reading light be plugged in, but not both.
The town is quaint and this hotel is very central. The staff were so friendly. Breakfast was worth the extra cost. The family room we had was comfortable and roomy, the balcony was great!
Stayed in October 2022
Reviewed: 21 September 2022
Peter
United KingdomHaving to leave!
My second visit to Villa Russell, and won't be my last. This area of the Pyrenees is so beautiful and Torla is a little jewel. The staff at Villa Russell are very friendly and efficient, and help to make it feel like a home from home. Great rooms with great amenities, comfortable and scrupulously clean. This is how every hotel should be run! I'll be back again!
Stayed in September 2022
Reviewed: 5 September 2022
Daniel
United KingdomReally can't think of anything substantial that could have been improved.
We spent a couple of days in this hotel and were blown away by the value for money. We enjoyed a small studio apartment with its private patio. The staff were incredibly friendly and helpful at all times of day. In the evenings the courtyard bar was very relaxed and informal (especially if you like 80's hits!), yet closed early enough that we were not disturbed at all. The town itself it super charming, and set in an amazing landscape.
Stayed in July 2022
Showing 1 – 25
Jerusalem, Israel
Abraão, Brazil
Le Sauze, France
Borgarnes, Iceland
Saint-Fabien, Canada
Kinder, USA
Coulommiers, France
Chřibská, Czech Republic
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content