Avenida Antonio Domínguez Alfonso, 8, 38660 Playa de las Americas, Spain
#251 of 651 hotels in Playa de las Americas
Guests' ChoiceBased on 191 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
9.2
Facilities
8.5
Staff
8.7
Value for money
7.8
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End of dialog contentReviewed: 22 May 2024
Claire
IrelandI honestly don't have anything that I didn't like. Will definitely go back.
The breakfast options were great. So much choice. The pool bar has a great selection for lunch. The pools were fab and pool areas were kept clean. The bathrooms in public areas were kept clean and the app was very handy to check out what activities were available every day if you wanted to join in. The staff were all welcoming, polite and friendly.
Stayed in May 2024
Reviewed: 22 May 2024
Jacqueline
United KingdomToo strict and quiet could not even jump in the pool
Location and food
Stayed in May 2024
Reviewed: 9 April 2024
Jenny
United KingdomLovely, large, clean rooms. Great food choices both in the restaurant and pool bar. Brilliant staff. I was really impressed.
Stayed in April 2024
Reviewed: 23 March 2024
Martin
United KingdomI would possibly have liked a bigger selection of light lunches at the pool bar
Good choice of food for breakfast. Great location. Comfortable and clean room. No problem getting a sunbed near the pool at any time of day.
Stayed in March 2024
Reviewed: 19 March 2024
Singleton
United KingdomFood was a bit bland.
Stayed in February 2024
Reviewed: 26 February 2024
Magnús
IcelandThe brekfast was very good and the staff too.
Stayed in January 2024
Reviewed: 5 February 2024
Martin
United KingdomMore information at check in would help, eg, adjacent facilities, events relevant to the time of stay etc
Food offering was wide and suited all tastes. Staff were courteous and friendly, location is excellent.
Stayed in February 2024
Reviewed: 26 January 2024
Gunnar
IcelandVery good
Stayed in January 2024
Reviewed: 15 January 2024
Alqarni
Saudi ArabiaYou must pay to get bathroom slippers
Location - facility
Stayed in January 2024
Reviewed: 7 January 2024
John
United KingdomNot a lot for younger children. The lifeguards restricted their use of playing with rings and balls in the pools.
Great location and the food was exceptional.
Stayed in January 2024
Reviewed: 27 December 2023
Margaret
United KingdomTowels on sunbeds with no one on them!!!
Food is excellent
Stayed in December 2023
Reviewed: 8 December 2023
Alison
United KingdomVery much geared to an older clientele. Very slow check in. Dinner was ok but nothing more than that.
Great location. Staff very friendly and helpful. Room size very good and facilities great
Stayed in December 2023
Reviewed: 22 November 2023
Maureen
United KingdomSometimes not enough information
Friendly Staff and a nice ambiance.
Stayed in November 2023
Reviewed: 9 November 2023
Yurakoval
Ukraine- beds and pillows weren't comfortable enough (there are only small pillows, which caused a discomfort during the night if you have any problems with your neck) - it was a bit weird to me, that I had to find an ATM, because you need to pay 10 euros deposit only in cash to be able to use safety box
- very delicious food - perfect location - good pools and inner garden - good beach nearby - friendly staff
Stayed in September 2023
Reviewed: 28 October 2023
Valerie
IrelandThe staff could have been friendlier, long wait times at reception. The beds and pillows especially were very uncomfortable
Beautiful hotel , nice facilities
Stayed in October 2023
Reviewed: 19 October 2023
Sullivan
United KingdomThere wasn't anything not to like about the hotel.. but I think people should be made aware there are alot of theives in tenerife in general especially at the verconia strip. If we had known that, we would of stayed away. Due to a family member being robbed, unfortunately we won't be going back. But I have to make it clear the hotel was fantastic
The staff, the rooms...the security gaurd was very helpful. Was an all around lovely hotel
Stayed in October 2023
Reviewed: 16 September 2023
Henry
United KingdomNothing about property. Fact that you needed pool view room to upgrade to Up area was disappointing. No flexibility here despite us wishing to do so. Needs looked at as customers who have money to spend but who do not book a pool view room at and extra €500 for two week stay are not allowed the three day package! This is discrimination pricing and should be reviewed.
Location was excellent.
Stayed in September 2023
Reviewed: 8 August 2023
Mark
IrelandThe indoor pool, spa and infinity pool were extras which we hadn't realized at time of booking but other than that we had no complaints from our stay.
Breakfast and dinner spreads were excellent. The staff were very friendly and helpful and the hotel was spotless. Entertainment in the evening was very good
Stayed in August 2023
Reviewed: 5 August 2023
Jazmin
United KingdomWas hard to find a bed at the pool most days
Loved the room, very modern and clean
Stayed in August 2023
Reviewed: 10 July 2023
Brynhildur
IcelandThe price we booked by booking.com was not the price we paid at the hotel.
Very good
Stayed in July 2023
Reviewed: 17 June 2023
Attila
HungaryWierd ground floor room
The location
Stayed in June 2023
Reviewed: 6 June 2023
Hafþór
IcelandReceptionists pushing the app a bit too hard and looked like they didnt want to answer questions and refereed to the app which didnt always help.
Great evening entertainment, great pool area. Pool bar was exceptional. Great dining areas spread through the hotel. Room service ladies did great. Room kept clean by them every day with a smile on their faces.
Stayed in June 2023
Reviewed: 15 May 2023
Jason
IrelandCheck in is too slow
Very clean Great facilities
Stayed in May 2023
Reviewed: 8 April 2023
Lauren
United KingdomThe entertainment at night could be improved. This might make you tempted to sit for a drink before going out. The layout felt like a care home. Can different seating and music create a better ambience?
Good location and pools. Helpful and friendly staff.
Stayed in April 2023
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