NO

The beds were comfortable and clean； A male waiter at the counter is kind and patient。

Stayed in July 2023

Would have been nice if there was a better selection of toiletries. There's just one large shower gel in the shower and one large handwash at the basin. No conditioner or shower cap etc. Other than that it was great.

The apartment was exceptionally clean and modern. The facilities were great. The family suite had a seperate room on an upper floor for the parents which was lovely. Short walking distance to the main sites.

Stayed in July 2023

Fantastic design and small kitchen with everything you need.

Location in the City Center close to train station.

Stayed in May 2023

Nothing

Large room,Location,staff were professional and helpful clean apartment

Stayed in June 2023

Cleaning policy 😌

Staff and location

Stayed in June 2023

The hotel policy for not clean the room on daily basis 😒

Location, staff

Stayed in June 2023

Nothing.

Staff are really excellent in their dealings with hotel guests. Central location with easy reach of what ever you desire in this beautiful city.

Stayed in June 2023

Property was excellent

The staff was very helpful and polite!!

Stayed in June 2023

There was no English speaking TV station available.

1. Laundry on the floor staying was convenient. Coined opertaed washing machine and dryer were easy to operate. 2. In room kitchen facilities were good.

Stayed in June 2023

expensive, but Annecy expensive generally

location, nice room, very friendly staff

Stayed in June 2023

the cleaning was done only once in four days. No fresh towel or cleaning

location is great, staff is good.

Stayed in June 2023

Not so easy to find while driving. We didn't get inform that the parking has limited height, we had to improvise with bicycles on the roof. One elevator was broken

Amazing breakfast, great location, nice room

Stayed in May 2023

Showers and toilets are in different places. Standing Shower glass door didn't close properly. Water spilled out of the shower.

Location is close enough to walk to lake Annecy.Its like 10 to 15 mins walk.Breakfast is offered for 15 Euros per person.we didn't take it. Parking fee extra.Its a 2 story apt.

Stayed in June 2023

The hotel entrance is quite tricky to find if you are driving via sat nav and upon our arrival the intercom from the busy car park barrier to the hotel reception wasn’t working. Although the hotel room advertises cooking amenities, they are extremely limited and the kitchenette is very small, as is the hotel room generally, only really comfortable for a few nights stay

The hotel is located a short walk from the picturesque old town and was clean and fresh with a contemporary decor

Stayed in April 2023

No clear signs for the hotel or the parking for the hotel. Code for car park not provided on confirmation, neither was the telecom to speak to reception working at the entrance to the car park. Drove round for at leat 45 minutes before we were able to find a parking space near the hotel in order for someone to run into the hotel and ask reception for the code to access underground parking. Better signage is key to giving guests with a car a stress free stay. Parking is 13euro per day

Location was perfect for access to the city centre. Large studio apartment with all necessary kitchen equipment, although it lacked sufficient towels for the number of guests staying in the apartment.

Stayed in May 2023

the bathroom wasn’t clean and there looked like their could be mould in the shower….not sure though…

apartment was big !

Stayed in May 2023

Our bath sink was a little clogged and we had to wait 2 days to get it repaired as we mentioned it on Sunday morning and the following Monday was a bank holiday. It was clogged from the beginning of our stay. These things should be checked before welcoming in the new guests. I appreciate it was Sunday + a bank holiday but since this is the time of the year where you get the most tourists maybe it's also when you want to be able to solve these issues more quickly to make their stay more comfortable. On the following working day the issue was solved. Other than this, everything was great.

Easy check in and check out, staff was nice and reactive. Kitchen fully equipped, they also give us a Nespresso coffee machine for our apartment. Free additional bed for our baby, nice common area with toys, books, board games, free water (also sparkling!), cool apartment with modern furniture and modern TV, wifi works well, close to the station (3 minutes walking) and the city center (10 minutes walking). Highly recommended for families and those who want to have their own flat without giving up on the practical aspects of having a reception, weekly cleaning service and common areas.

Stayed in May 2023

it was all good

great location. close to train and bus station walking distance to lake and main attractions. lots of grocery stores and restaurants nenar by

Stayed in April 2023

clean

Stayed in April 2023

There was not any available parking due to being at full capacity because of a busy weekend which meant we had to find parking elsewhere, however we managed to find parking near the hotel.

Good breakfast, clean, comfortable and friendly atmosphere. We loves it was dog friendly and had everything we needed. Great location and right near the lake!

Stayed in April 2023

little walk into the old town but wasn’t a big deal

comfortable beds. friendly staff. nice games at the reception area for the kids.

Stayed in March 2023

booked for extra bed which was not made and had to do ourselves. Also staff said parking was not able too reserved but when we got there it was full and already booked

central location and fun lobby

Stayed in February 2023

nothing

Beautiful and comfortable! There was also a bathtub and a shower room. The child was able to play on the first floor. The room was well cleaned and clean.

Stayed in February 2023

maybe a coffee machine in the room would have been even better

central location, easy, clean

Stayed in February 2023

It was great. No complaints.

Location was great. Breakfast had many choices. The room was well equipped if I wanted to cook. The bed was comfortable and there were plenty of extra blankets if needed more warmth.

Stayed in January 2023