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Reviews of LE PALAIS DES PAPES - AVIGNONSMILE 2 stars

30 Rue Sainte Catherine, 84000 Avignon, France

#49 of 466 Holiday rentals in Avignon

Guests' Choice

Review score

Based on 19 apartment reviews

9.0

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.3

  • Location

    9.5

  • Facilities

    9.1

  • Staff

    8.5

  • Value for money

    9.1

  • Free WiFi

    9.5

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Showing 1 – 19

  • Reviewed: 21 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Great location, clean and spacious

    Stayed in October 2023

  • Reviewed: 10 September 2023

    10
    An excellent apartment from which to explore historic Avignon.
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Nothing - it was all good!

    The apartment is very well equipped and the decoration is chic. The layout is well thought out and makes excellent use of the space. The street was very quiet.

    Stayed in September 2023

  • Reviewed: 27 August 2023

    8.0
    Good money value.
    • Leisure trip
    • Solo traveller
    • Studio Apartment
    • Stayed 4 nights
    • Submitted via mobile

    you may feel the city of Avignon a little bit unsafe in some parts around the apt; the apt is not on located the most touristic area but very close. Also, the apt was very clean but it had a particular smell I didn’t like, maybe could be better with some deodorant or other cleaning products

    The apt is good and well located in downtown Avignon, very complete with kitchen and washing machine. When you arrive yo go inside an old not so pretty building but you get a good surprise when opening the apt door

    Stayed in August 2023

  • Reviewed: 18 June 2023

    10
    What a great property--ideally located close to shops, restaurants and historical sites!!!
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 2 nights

    This was a great property! It was ideally located close to shops, restaurants and historical sites--all of which were very important to us. Communication with the owner was very easy, and the property was impeccably furnished. The bonus was the washing machine and ice trays! We could not have been happier!

    Stayed in May 2023

  • Reviewed: 12 May 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There are directions for everything in this apartment—how to put away the dishes, how to select a movie, etc., but NO internet password. I thought I had overlooked it in their correspondence, but with no internet, I couldn’t check it until the next day at the TI which has free internet. It wasn’t included. I sent message and it was answered in a timely fashion. If you post all the other instructions, why not WiFi password? Other than that small thing, this is a 10.

    Good location. Bus and train stations are a good 20 minute walk. Nearby grocery shopping. I really liked the door code versus a key!

    Stayed in May 2023

  • Reviewed: 29 October 2022

    9.0
    Love AVIGNONSMILE Beatrice and Fred have done a great job with the comfort and furnishings I would definitely stay here
    • Leisure trip
    • Solo traveller
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    slight problem with the moving toilet it’s not bolted down I had 3 or more mosquitoes buzzing and biting

    Great location center of Avignon intra-muros. spacious apt with lots of natural light. modern and easy to use

    Stayed in October 2022

  • Reviewed: 22 August 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Towels could be not sufficient for 3-4 days or more.

    Good position.

    Stayed in August 2022

  • Reviewed: 18 August 2022

    10
    Great location, comfortable and great communication with the host.
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    No elevator but we were aware of this.

    The location was great! The apartment has everything we needed and was comfortable.

    Stayed in August 2022

  • Reviewed: 8 June 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Location, quiet, clean, kitchen, laundry, AC.

    Stayed in June 2022

  • Reviewed: 15 May 2022

    9.0
    Great Sites, great food, helpful people and absolutely perfect weather made it wonderful.
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 5 nights

    Driving and Parking but I managed. I think Palis Du Papes is a Much better parking lot than Halles but It was the off season so I dont know but it was definetly easier to drive to the place from Palis parking

    Location was excellent. Avignon was a great place as was the side trip to Arles , Les Baux and Pont du Gard. The weather could not have been better.

    Stayed in May 2022

  • Reviewed: 20 November 2021

    9.0
    we had a nice time and loved Avignon!
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    the amount of emails and pre registration was too much! and in the end, there was no personal attention.

    it was a comfortable apartment.

    Stayed in November 2021

  • Reviewed: 24 April 2024

    7.0
    Nice Apartmemt, Run-down Entrance
    • Leisure trip
    • Solo traveller
    • Studio Apartment
    • Stayed 3 nights

    When you walk into the building, you may think that you're in an abandoned building. I suppose there may be renovations planned, but I couldn't really tell. The stairs are narrow, spiral ones that are not terribly sturdy. Definitely tricky with a larger suitcase but doable. As I noticed from other comments, there are a lot of stated rules which can be annoying. I guess that's from being part of Airbnb.

    I liked that the apartment (itself) was well - organized and clean. Once I got in touch, the host was quick to respond to my questions. When I asked for instructions for the heater, "just turn it on" wasn't particularly helpful but then I was told that they'd try and include the instructions in the future.

    Stayed in April 2024

  • Reviewed: 29 September 2023

    7.0
    All in all, despite the few minor hiccups, it was a very nice stay. Thank you!
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 2 nights

    We, as Americans, are used to the ground floor being the first floor - our mistake. The first floor in Europe is usually up one flight. Having difficulty figuring this out, Bernard sent us a link to download a complete guide for access which allowed us to discover our error. After that, access was a breeze! (However, the building hallways were bit dipidated.) We did have some trouble with the television, namely it did not work properly. The TV instructions were given for a remote that did not operate the TV. We did find a seond remote which turned the TV on and off, but there were no TV channels installed on the TV. Our assessment is that the TV may have been replaced (hence the second remote) but installation was not complete (no channels installed). The air conditioning remote did not work. We suspect it may need a battery replacement. This wasn't a problem for us since we were able to operate the A/C directly at the unit itself. Regarding the washer, it seemed that the soap pods supplied may have been outdated. During a washing, the pod did not completely dissolve, and the result was an excess of one of the components that ended up temprorarily staining a couple of shirts (we were able to remove the stains when we returned home using our own washer and detergent). We suggest that the laundry detergent be changed out with newer, more recently purchased products. We noticed the washer/dryer instructions provided options for dry-only and wash-only, in addition to complete washer/dryer cycle. We found that the dry-only really was a wash and dry cycle, and (with the exception of the inconvenient staining issue) worked well for us. We also were a bit surprised that there was only one hand towel between the two of us (most B&B apartments provide one for each guest), although we did have a bath towel for each of us.

    The apartment was very nicely furnished and appointed - complete kitchen, shower, clean, comfortable. Air conditioning helped significantly with the warm weather (would like to go 1 degree cooler - 21 C). Location was good, with easy walking access to restaurants and sights (e.g., Palais des Papes, etc.). Particularly appreciated having a washer, nice shower, and kitchen. Bernard was very kind to let us have earlier access to the apartment. All in all, the unit was very comfortable.

    Stayed in September 2023

  • Reviewed: 7 May 2023

    7.0
    Good
    • Business trip
    • Couple
    • Studio Apartment
    • Stayed 5 nights

    The room itself is good, but the building entrance and the stair are so shabby and need the constuction.

    Facilities are good.

    Stayed in May 2023

  • Reviewed: 23 March 2023

    5.0
    Good location. Poor facilities and support team not as efficient as would hope.
    • Leisure trip
    • People with friends
    • Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Door lock system didn’t work easily and those helping us via whatsapp weren’t the most efficient. We waited 40 minutes outside the apartment before we could get in. The wifi information was incorrect so we had no internet for the entire stay. When we asked for help with it, the response came almost three hours later and by telephone when we were out for dinner so it wasn’t helpful and it was the night before checking out so too late anyway. Had high hopes but wouldn’t recommend, sorry.

    location and cleanliness

    Stayed in March 2023

  • Reviewed: 11 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: 8 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2023

  • Reviewed: 1 April 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2023

Showing 1 – 19

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