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Reviews of Best Western Aquakub 3 stars

173, avenue du Petit Port, 73100 Aix-les-Bains, France

#8 of 25 hotels in Aix-les-Bains

Guests' Choice

Review score

Based on 103 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    9.1

  • Facilities

    8.1

  • Staff

    8.9

  • Value for money

    7.9

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 30 March 2024

    7.0
    Receptionist found us a different room to be closer to lake view.
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Strange elevators . .. need to switch elevators to go from 1 st floor to reception or restaurant

    Nice decoration and location by lake

    Stayed in March 2024

  • Reviewed: 19 February 2024

    9.0
    Nice hotel. Only used as a stopover and therefore didn't use all facilities
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night

    View onto a building next door. Restaurant nor very good and expensive

    Room excellent.

    Stayed in February 2024

  • Reviewed: 28 January 2024

    8.0
    Breakfast waitress was particularly attentive and made us really welcome
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Swimming pool was poorly lit - lights not working

    Good location. Breakfast was good

    Stayed in January 2024

  • Reviewed: 18 November 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Comfort Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Restaurant was closed

    Stayed in November 2023

  • Reviewed: 5 September 2023

    9.0
    Great place for a short stay
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Slightly confusing internal layout

    Quirky design. Friendly staff. Excellent restaurant. Good parking.

    Stayed in September 2023

  • Reviewed: 1 September 2023

    8.0
    Really pleased with choice of accommodation, perfect for my 4 day cycling trip.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff were always helpful, pool was great, breakfast was very varied with lots of options, parking was easy.

    Stayed in August 2023

  • Reviewed: 2 August 2023

    9.0
    An excellent hotel - the one we prefer in Aix les bains
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights

    The staff at the restaurant. Very long service for the dinner. Breakfeast: - not well managed - empty food container are not renewed as they should - unpleasant remarks It may be the consequence of the current difficulties to find qualified people

    The excellent location. The restaurant in terrace for breakfeast and dinner with the view on the lake and mountains. The staff at the welcome desk.

    Stayed in July 2023

  • Reviewed: 27 July 2023

    8.0
    We plan to go back.
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 1 night

    Location, location, location!

    Stayed in July 2023

  • Reviewed: 26 July 2023

    8.0
    Great hotel, but go out for breakfast, dont pay for it at the hotel.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast. Room is poorly designed (everything in a corner, so is one person is there, nobody else can be). Seemed to be under-staffed as there was not enough food, nor glasses and cutlery.

    Location, room, parking, modern, very good bathroom

    Stayed in July 2023

  • Reviewed: 27 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were lovely . The hotel was clean and had a nice feel to it .

    Stayed in June 2023

  • Reviewed: 13 June 2023

    8.0
    Overall it was a good experience. I'd book it again.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights

    Good hotel with very friendly and helpful staff.

    Stayed in June 2023

  • Reviewed: 25 March 2023

    8.0
    quirky hotel with lovely rooms
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    restaurant was closed - due to chef being ill. shower was broken but was given an alternative room

    bedroom

    Stayed in March 2023

  • Reviewed: 4 January 2023

    8.0
    comfortable hotel in a great location.
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    restaurant was closed, sauna out of order

    spacious rooms and comfortable beds

    Stayed in January 2023

  • Reviewed: 17 October 2022

    8.0
    Hotel near the lake was superb. Also clean, comfortable and quiet.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The summing pool area could do with some attention. The showers before going into the pool did not have a button to press for the water. The pool could do with a banister to hold onto in getting and out of the pool. The are looked neglected and could do with a good clean. A shame as the rest of the hotel was great. Restaurant menu limited.

    Location is good, but unfortunately for the time of year not many cafes or restaurants were open. The hotel restaurant had a very limited menu.

    Stayed in October 2022

  • Reviewed: 1 October 2022

    7.0
    great hotel for room and location. if your not booking it for the facilities stated.
    • Business trip
    • Solo traveller
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    that the gym wasn’t a gym, no weight just a couple of cardio machines and swimming pool had a foul smell with some drainage issues on tile flooring. Sauna was also not working.

    room comfort and location.

    Stayed in September 2022

  • Reviewed: 27 September 2022

    7.0
    Large room and pool
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 2 nights

    The walk via 3 elevators to the room and pool

    Big pool

    Stayed in September 2022

  • Reviewed: 17 September 2022

    9.0
    Oasis of calm next to Lac du Bourget
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    The hotel has a lovely bar on the ground floor but despite having an enticing bar menu it seemed to be poorly stocked. We fancied a digestif after our late night bike ride but it seemed there was no cognac or brandy to be found although the staff was able to rustle a bottle of scotch from the store room. There were several small problems with the fittings in the room; the hand held shower head was too heavy to be used unless one held it, the toilet seat was not fitted properly and the toilet paper holder was loose; we pointed these out to the staff and I am sure they will be remedied shortly.

    Located a short walk from the lake, the setting for the hotel was lovely; green and quiet. We had a room on the second floor with a lovely view of Lac du Bourget and la Dent du Chat. The room was a very comfortable size with lots of storage and a small refrigerator which actually kept things cold. The restaurant on the roof on the hotel was a perfect place to watch sunset. The staff were wonderful and friendly. We were able to store our bikes in a secure store room and there was a nice parking area. I loved that it was a small hotel. We enjoyed swimming in the lake but also enjoyed the swimming pool at the hotel. The breakfast offerings were delicious.

    Stayed in September 2022

  • Reviewed: 2 September 2022

    8.0
    Good location
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    Bathroom cleanliness, room view and limited hours in order to access to pool and gym

    Location and very spacious room

    Stayed in August 2022

  • Reviewed: 8 August 2022

    8.3
    Perfect Lake location
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The air conditioning wasn’t brilliant & the standard rooms were quite basic. We didn’t have the breakfast as it was expensive. Parking on site was a bonus.

    The hotel is situated outside of the town but really close to the lake & beach area. There are several lakeside restaurants within walking distance. The hotel bar was nicely decorated.

    Stayed in August 2022

  • Reviewed: 27 July 2022

    9.0
    Great location
    • Leisure trip
    • Group
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Twin beds requested through booking.com, upon arrival the beds were made up as doubles. We asked to have twin beds as per the booking and the staff were very reluctant to meet our request, apparently the info through booking.com does not reach the hotel and we should’ve contacted them directly to ask for twin beds. Kind of defeats the object of booking online!! The beds did get changed which allowed us to sleep well. Bubbles not working in the jacuzzi.

    Excellent breakfast buffet, great coffee. Restaurant in the hotel very good evening meal. Good pool. Fab location.

    Stayed in June 2022

  • Reviewed: 24 July 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very good location and newly renovated room. Literally 2 mn walk to the lake. Lovely inside pool. Breakfast was copious and with variery of choice. Air conditioning in room. Restaurant is closed on Sunday evening, but plenty of choice with 5min walk.

    Stayed in July 2022

  • Reviewed: 22 June 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Near the lake, good breakfast as a buffet. Parking spaces

    Stayed in June 2022

  • Reviewed: 3 May 2022

    9.0
    stopover in stunning environment
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    great location. staff very friendly

    Stayed in April 2022

  • Reviewed: 30 April 2022

    9.0
    Superb
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    very small spa facilities and temperatures in sauna reached only 75c

    very good 3 star hotel near a lake small pull with sauna and jacuzzi good breakfast nice robes for spa use

    Stayed in April 2022

Showing 1 – 25

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