1 Rue Jean Viollis, Avenue Des Arènes Romaines, 31300 Toulouse, France
#58 of 87 hotels in Toulouse
Guests' ChoiceBased on 142 hotel reviews
7.7Cleanliness
8.1
Comfort
8.2
Location
8.1
Facilities
7.7
Staff
8.4
Value for money
7.9
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 May 2024
Eluned
United KingdomAir con didn't work , no shelf to put things in shower (pet hate as I have spinal arthritis and struggle to bend) only one teabag with kettle. A few more and coffee would be good ! It should say on main booking page restaurant is only open Monday to Thursday. They said it is but I can't find it anywhere .
Easy to park very comfortable bed good shower in bedroom and all very clean . Staff mixed. Some offhand some ok and one was really nice and helpful over and above . Kettle provided . Located right by a tram stop for town and 10 mins to airport. Petrol station round the corner for if you have a hire car
Stayed in May 2024
Reviewed: 5 May 2024
Kyron
United KingdomThere were only a few issues with translation.
Like how near to the Stade Ernest Wallon is. Easy to get to the heart of Toulouse as well and near a large Carrefour too!
Stayed in April 2024
Reviewed: 21 April 2024
David
LaosN/A
Great breakfast and a good location if you are planning on traveling from the airport.
Stayed in April 2024
Reviewed: 20 March 2024
Val
FranceNothing
Confortable bed and very calm room. Welcoming staff. Hôtel near public transportation.
Stayed in March 2024
Reviewed: 28 February 2024
Val
FranceNothing
Very clean room. Bed was comfortable. The room was amazingly calm (no noise inside or outside). Staff was very nice and accommodating.
Stayed in February 2024
Reviewed: 21 February 2024
Mark
IrelandNice spot to rest after a long day's travel. Out of the way and quiet. 15e taxi to town centre.
Stayed in February 2024
Reviewed: 3 February 2024
Angela
United KingdomA distance from the centre, but trams fine.
Clean, nice room great en suite. Near airport and easy access to City. Not that easy to get to Ernst Wallon stadium - just needed to work out the Metro route.
Stayed in January 2024
Reviewed: 20 January 2024
Kevin
United Kingdombasic continental breakfast, location is not really central its near the airport
parking in front of hotel at ground level, price
Stayed in January 2024
Reviewed: 14 January 2024
Gisella
South AfricaThe breakfast was wonderful
Stayed in January 2024
Reviewed: 12 August 2023
William
SpainBar prices extortionate
Nice size room close to tramline, nice cold buffet breakfast
Stayed in August 2023
Reviewed: 11 June 2023
Luis
PortugalFamily trip of 5. We stayed overnight between flight connections. Hotel is located next to tram station, making very conveniente to go to the airport and to the city centre.
Stayed in June 2023
Reviewed: 23 May 2023
Reedm
Sri LankaUncomfortable beds; very limited dining options in or near the hotel.
Decent accomodations for a Toulouse airport transfer. Decent room, quite clean. Nice breakfast with real maple syrup for pancakes/creppes. Not too far from airport or rental car companies.
Stayed in May 2023
Reviewed: 1 April 2023
Omar
Francestaff sometimes absent (waited 15 mins for someone to come and check in)
clean, well entertained
Stayed in March 2023
Reviewed: 7 March 2023
Maeva
Malta-
Quiet and spacious room, comfortable bedding, great water pressure and could even take a bath. Staff was very friendly and arranging when I asked to leave my luggage in their storage room for a few hours on departure day. I did not take the breakfast so cannot comment.
Stayed in March 2023
Reviewed: 6 February 2023
Victoria
United KingdomNot ideally located if you want to be in the city centre. Staff could have been friendlier.
Located on the main tram line, which was convenient for access to both the airport and city centre. Room was clean and comfortable. Good breakfast.
Stayed in February 2023
Reviewed: 24 January 2023
Donna
United Kingdomflush on toilet didn’t work very well
clean comfortable very quiet no noise at night which was brilliant staff were extremely helpful and let us into our room early
Stayed in December 2022
Reviewed: 20 November 2022
Evan
IrelandCheck in a little slow
Nice room lovely comfortable beds and a great shower in the morning
Stayed in November 2022
Reviewed: 4 October 2022
Kevin
CanadaLocation is a bit run down
Clean room, secure parking, bed is comfortable. Quite quiet despite being near an airport
Stayed in October 2022
Reviewed: 26 September 2022
Marie
MaltaVery clean and near to the airport. Parking was not a problem, the hotel has its own parking. Just a few minutes by car to the centre.
Stayed in September 2022
Reviewed: 19 September 2022
Ashleigh
AustraliaA kettle in the room would have been nice, but no big deal :)
Easy access to the airport and a simple transit into the old city. Beds were comfortable, room was quiet and breakfast was good.
Stayed in September 2022
Reviewed: 25 August 2022
Anthony
United StatesWhen I arrived there seemed to be some sort of problem with my reservation but with the language it was a little hard to understand. I was asked to wait while 3 other groups were checked in. Not cool. Finally when they got to me and told me the AC was out in the room I reserved. I said ok, so mo e me to a room that has a working AC. Not quite sure what happened, but got my room key and I heard the AC fan working so figured all was OK. Went and ate dinner, not a lot of choices by the way, and when I got back I went to bed even though it didn't feel like it was cool in the room. I was already in bed so didn't call anyone.
It was a place to lay my head.
Stayed in August 2022
Reviewed: 12 August 2022
Gabriela
EcuadorBreakfast could have more variety. But it was good.
Location very convenient, room was very comfortable. Helpful staff
Stayed in May 2022
Reviewed: 8 August 2022
Kelle
SpainI thought we would have had a family room altogether but we were given two separate double rooms. They were nice rooms but we wanted to be altogether
Stayed in August 2022
Reviewed: 31 May 2022
John
SpainIt’s not the nicest area and it’s quite far from the nearest tram/train station.
The price was reasonable and the people at reception were very helpful.
Stayed in May 2022
Vienna, Austria
Peñíscola, Spain
Chaweng, Thailand
Benton, USA
Favone, France
Costa Paradiso, Italy
Tagaytay, Philippines
Dubrovnik, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content