Great central location but also on a very quiet street. Enjoyed the courtyard atmosphere.

Stayed in April 2024

Is within walking distance of the city centre and the Pause Guitarre Festival area which was the main reason for the travel. We found an exceptional staff that allowed us to arrive late at night with courtesy despite being 1.00 in the morning. The car park is safe and spacious, and the breakfast is nice and full of local products. I've added this place to my list of best hotel choice

Stayed in July 2023

it would of helped if on arrival the girl at reception spoke some English

very central to all the places of interest.church and museum were breathtaking

Stayed in May 2023

Good location and fair value for money. Staff was helpful and friendly.

Stayed in April 2023

An excellent location in downtown Albi.

Stayed in April 2023

The parking was very useful, though a little difficult to find on the one-way system, and somewhat expensive. Though the on site staff were excellent, the reception (a student on summer job) was rather slow, a little ill-trained, and writing everything in a notebook as well as online??!

It's a lovely spacious hotel, situated round an open courtyard, cool for the summer, but a little drizzly when we were there. The staff are absolutely on top of things; ready to attend to your every need. The breakfast was sumptuous!! It included home made quiches, beautifully roasted ham and the local fois gras speciality, which another guest described as 'exceptionel', as well as plenty of a hugely varied selection of French delicacies, pastries, delicious fresh fruit, eggs, best cheese and ham selection ever! The hotel is situated near the central town square and in easy walking distance of places to visit.

Stayed in September 2022

Parking on site . Very close to city centre

Stayed in September 2022

The staff at the reception desk could have been a little more attentive to in-person guests. In other words, phone calls seemed to take priority over in-person guest interactions.

The Hotel Chiffre is a hotel run in a modern way: reception staff is present only during some morning hours and some evening hours. The staff is communicative, though, and respond to inquiries sent via Booking. It is located just outside of the old section of Albi, and it is easily walkable from there to most of Albi's tourist sites. The hotel is clean and well-maintained. We chose not to purchase the breakfast because there were cafe's and boulangeries not too far away. It is close enough to the Place du Vigan, a lively square, to be able to partake of its various offerings, from concerts to cafes. Yet it is removed enough that noise from the plaza did not travel to the rooms.

Stayed in August 2022

rooms are a little dated but very clean

staff were great, location great and breakfast great.

Stayed in September 2022

No water in the room or tea/coffee facilities. However the price reflects the offering.

Great location. Very friendly staff, great parking, good breakfast and lovely clean hotel.

Stayed in September 2022

The receptionist didn't speak English and just talked in French, which could give customers an unwelcoming impression.

Location is not far from the city center. The room was clean and quiet.

Stayed in August 2022

Perhaps it would be nice to have a small bar ?? There is no restaurant, but that is not a problem. There is a good choice within walking distance.

Perfect location, calm street, within easy 5 minutes walk of old city. Spotlessly clean with helpful and pleasant staff. We appear to have been upgraded from a standard room to a "family" room free of charge. Big spacious and secure covered garage. Will definitely return again in the future. Rodney MANNERS - France

Stayed in July 2022

it took a very long time to get hot water in the bathroom. This was a waste of resources

it was close to the centre of town. we could garage the car securely and the dogs were welcome

Stayed in November 2021

Car park at 15 euros a night expensive. Also wifi did not work in the room had to lean out of the window to get a wifi signal

very central location

Stayed in September 2021

Everything was fine.

We were very comfortable at this well located hotel. Plenty of restaurants and bars within a few minutes. Wifi good over two days. Electric car recharged in the parking lot. Very pleasant service. We did not try the breakfast.

Stayed in September 2021

No minibar, no kettle for preparing hot drinks in the room, reception not open all day, and not present at all during night.

Very good location, spacious room, possibility to use hotel secured parking (for extra fee)

Stayed in September 2021

Noise isolation.

Really big room with a great location, just a few minutes walking from the city centre. Parking option for a very good price.

Stayed in August 2021

No bath mat -

Stayed in August 2021

Wifi not working....old style room decoration....smell like dust....no free parking

Quiet room location and breakfast

Stayed in July 2021

Two minor points - the WiFi signal in the room was pretty awful, and the water flow in the bathroom basin was very slow although the shower was great.

The location was great. The staff were really friendly and helpful. The whole place was very clean. It provided everything we were looking for at a reasonable price. Love having a bath as well as shower.

Stayed in May 2021

The layout of the hotel is great, with rooms looking over a central courtyard meaning there is no street noise. Secure parking right in the city centre is a real bonus.

Stayed in September 2023

Nothing

The staff were great…. Very helpful and very friendly!!! Car parking on site….bed was very comfortable and the en suite was good.

Stayed in September 2023

it was a shame they didn’t have a restaurant for the evening but there are loads very near by

friendly and helpful staff, clean and spacious room and a good breakfast.

Stayed in June 2023

clean tidy

Stayed in October 2022