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  5. Reviews of Domaine Du Roncemay - Hôtel, Restaurants, Spa & Golf

Reviews of Domaine Du Roncemay - Hôtel, Restaurants, Spa & Golf 4 stars

Boisserelle, 89110 Aillant-sur-Tholon, France

#1 of 1 hotels in Aillant-sur-Tholon

Guests' Choice

Review score

Based on 21 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    8.7

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    7.7

  • Free WiFi

    8.6

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Showing 1 – 21

  • Reviewed: 2 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Little haven of peace, great staff, altogether a very pleasant night's stay there.

    Stayed in August 2023

  • Reviewed: 16 August 2023

    9.0
    On the whole the experience was excellent just need to improve spa personnel
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    The spa staff provided extremely poor customer service and displayed a high level of unprofessionalism. Upon our arrival, the two individuals manning the spa reception were uncooperative, confrontational and discourteous. A huge let down and quite frankly it was a horrible experience. Fortunately the situation was turned around by the exceptional efforts of Maidie, who attended to us during dinner. Maidie exhibited flawless customer service from the very beginning, turning our dinner with two children into an absolute delight. She diligently ensured that every aspect of our dining experience was perfect, paying meticulous attention to even the smallest details. Maidie displayed great empathy towards our circumstances and recognised the challenges of dining late at night with a young family and kindly allowed us to move to the lounge area to finish our meal. This remarkable level of service continued during our breakfast and lunch the following day, with Maidie tending to all of our requirements.

    The spa facilities were some of the best my wife and I have ever experienced, featuring some unique sensory areas such as the “four seasons”. The food was also exceptional and service in the restaurant was first class.

    Stayed in August 2023

  • Reviewed: 3 October 2022

    10
    Far above your standard 4* hotel
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The friendly reception and wonderful people in the restaurant.

    Whilst the property in wonderful - but the staff and service make this establishment stand head and shoulders above the rest !!

    Stayed in October 2022

  • Reviewed: 23 August 2022

    7.0
    Beautiful location with very pleasant staff
    • Leisure trip
    • Group
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was poor with no plates, cutlery, Scrambled eggs, Orange Juice and stale pastries on the second morning! Ramshackled remains of food on display. The duty manager did give us 50% discount on this awful breakfast. Dinner service was extremely slow (3.5 hours).

    Spa was excellent. Dinner was delicious. staff were very polite and helpful.

    Stayed in August 2022

  • Reviewed: 24 July 2022

    10
    Clean comfortable stay with friendly staff. Lots of facilities
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Big wasp problem outside. Breakfast was fairly poor choice and you are left to work out how to use the coffee machine with a technical issue. No one to help. No glasses for juice and no plates out, had to find someone to ask where they were.

    Clean sparkly hotel, comfortable rooms staff friendly evening meal was very good.

    Stayed in July 2022

  • Reviewed: 20 June 2022

    9.0
    Laid back in comfort
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night

    The trade-off of "esprit de sport" came in the morning where breakfast was not too over-organized, to say the least, but it fitted the easy going atmosphere and bright mood of happy clients. Golf Club-Yacht Club ambiance! The attending lady managed it all alone and was adorable. We didn't dislike it. Thank you so much.

    After driving through miles of fields and deep forests which you can only find in France you would never expect a Domaine of this quality nestled in neat golf fields and with its own fish pond. The experience is enhanced by the very friendly welcome and help by the young family. There is a flair of action and sport around the place, with nice and easy contacts across the guests and players, not so obvious in our world these days. Dinner was excellent and topped it off.

    Stayed in May 2022

  • Reviewed: 9 May 2022

    8.0
    A one night stay , a lovely place and a great room and staff.
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night

    The dining room was a bit utilitarian and lacked atmosphere and the expensive red wine we chose was served too cold.

    Fantastic room and lovely helpful staff all speaking good English. The food at dinner was excellent. They welcomed our dog and allowed her to come to dinner with us.

    Stayed in May 2022

  • Reviewed: 1 August 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast (€18) a bit pricey for the offer…

    Stayed in August 2021

  • Reviewed: 6 January 2024

    6.0
    Ok stay
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    A bit far away to get to from the main motorway. To get to spa had to go through dining area in bathrobe. Spa not in or connected to hotel. No cover to get to spa so as rained got soaked.

    Restaurant was nice.

    Stayed in December 2023

  • Reviewed: 2 October 2023

    6.0
    All good except for the awful food.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Food terrible. Very dated and pretentious but with zero flavour. Bar drinks also not great.

    Lovely spa. Good room/bathroom. Excellent reception staff.

    Stayed in October 2023

  • Reviewed: 19 August 2021

    6.0
    Pleasant stay, nice hotel, needs improvement on details....
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Some details didn't work, albeit the overall stay was very pleasant. The hotel is in the middle of the woods, which is what we were looking for, so it is isolated from other mundane locations. The staff in general short of good English, but we managed. Initial reception not specially warm, albeit correct. Other staff much more friendly. Room: Lacking proper lighting, it doesn't pay justice to the room itself. House keeping: Towels missing one day, garbage not taken away another day, gel not replaced another..... clearly lacks the revision from a chief house keeper that can spot these details. Food: Albeit is gastronomic, for our taste the food is just OK, but not over the moon, so a little more professionalism may be a good addition, specially as service is concerned. In general and with a few exceptions, staff seemed just training and not seasoned skilled employees.

    The surroundings are stunning, the Golf course is a gorgeous site to look at and the woods surrounding the area very pleasant, you feel in the middle of the nature!

    Stayed in August 2021

  • Reviewed: 27 July 2022

    10
    A wonderful treat to yourself.
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    All good.

    Beautiful French chateau in the heart of the French countryside.Picture perfect and a relaxing,tranquil break.Delicious food,friendly staff and a gorgeous Spa to boot! If you love golf you’re going to be in heaven.Scenic course.

    Stayed in July 2022

  • Reviewed: 10 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 27 September 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2022

  • Reviewed: 27 July 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in July 2022

  • Reviewed: 12 November 2021

    10
    very good, hopefully will revisit
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in November 2021

  • Reviewed: 25 October 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2021

  • Reviewed: 27 September 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in August 2021

  • Reviewed: 29 August 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in August 2021

  • Reviewed: 11 June 2023

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2023

Showing 1 – 21

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