72 Rue Bayard, 31000 Toulouse, France
#65 of 87 hotels in Toulouse
Guests' ChoiceBased on 50 hotel reviews
7.6Cleanliness
8.4
Comfort
8.0
Location
8.8
Facilities
7.6
Staff
8.6
Value for money
7.6
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 18 April 2024
Nelia
PhilippinesWe booked a standard double/twin and rooms are small. Good for short stay. Steps to get to elevator.
The hotel approximately 10 minutes walk to/from Gare Matabiau and bus station. Centrally located. Rooms very clean, beds comfortable. They accept luggage for storage prior to check in as we transited in Toulouse on our way to Lourdes.
Stayed in April 2024
Reviewed: 29 March 2024
Alla
United KingdomN/a
N/a
Stayed in March 2024
Reviewed: 16 September 2023
Halima
United KingdomLocation - near station and metro.
Stayed in September 2023
Reviewed: 5 September 2023
Carole
AustraliaGood location close to the station in an interesting old building. Friendly staff with good recommendations in the surrounding area. Comfortable, good value, very convenient for our stopover in Toulouse.
Stayed in September 2023
Reviewed: 19 August 2023
Andre
United KingdomLocation, staff
Stayed in August 2023
Reviewed: 4 August 2023
Kathleen
United KingdomLovely helpful staff
Stayed in August 2023
Reviewed: 29 June 2023
Janice
AustraliaThe air conditioner was not working in our room. The room was small and not very comfortable with very little room for suitcases. There was no proper shower cubicle- just a bath with a shower curtain.
Central to the train station.
Stayed in June 2023
Reviewed: 14 June 2023
David
AustraliaThe shower - it was broken,
This hotel is in a great location and only a short distance from the train station and a very easy walk into the old town. The room was large and the bed was comfortable. The shower nozzle was broken and the water just squirted out like a tap which was not ideal. The hotel has a central courtyard which is open all the way to the roof which means your hear everything going on if you leave your window open. The room is air conditioned which you would need in summer. The restaurant across the road had wonderful cassoulet.
Stayed in May 2023
Reviewed: 24 March 2023
Michael
United KingdomOn the first morning we decided to have breakfast at the hotel, we were not late at breakfast but there was no replenishing of food. When we requested more food the person in charge told us there was no more. Consequently on the following mornings of our we went elsewhere.
Stayed in March 2023
Reviewed: 19 February 2023
Ian
United KingdomLocation price and breakfast
Stayed in February 2023
Reviewed: 28 September 2022
Judith
AustraliaI don’t like the pre-authorisation payment that we had tp pay upfront. I have never had to pay that before. My bank took a very long time to reimburse the money and as we had paid for the room in full when we arrived both times, I didn’t see the point…
The breakfast was pretty good - they had proper fresh orange juice that you helped yourself to. There was a reasonable selection of pastries and meats and cheeses.
Stayed in August 2022
Reviewed: 10 September 2022
Joel
United Stateslocation
Stayed in September 2022
Reviewed: 9 September 2022
Jane
United KingdomNo natural light in the bedroom.
So close to the station. Also the reception and central staircase areas were really attractive and interesting.
Stayed in September 2022
Reviewed: 13 August 2022
Teresa
CanadaAn attractive hotel in the heart of Toulouse. Our room was very spacious for the price, though the bathroom was quite small.
Stayed in August 2022
Reviewed: 12 July 2022
Sean
United KingdomBathroom maybe needs a slight uplift in appearance.
1, The location is very good, so close to the main train station. 2, The staff were wonderful, polite and friendly and mainly all English speaking (thank you) 3, The whole stay (albeit only one evening) was very pleasant.
Stayed in June 2022
Reviewed: 7 July 2022
Denis
AustraliaThe property was well renovated , spacious and every comfort needed for relaxed stay .
Stayed in July 2022
Reviewed: 28 May 2022
Anton
FranceStaff were a bit slow on reception and initially confused about our booking as we had booked two rooms. The air-conditioning unit didn't seem to have a slow setting so it was either off or on full blast which was noisy. Having said that, I slept well with the a/c off on a very hot day.
Central location. Friendly and welcoming staff.
Stayed in May 2022
Reviewed: 18 May 2022
Simon
United Kingdomgreat location and the secure parking was perfect, especially for 15 motorcycles. The hotel has been recently decorated and looks very nice. however the air con in our room wasn’t working . The young lady , who was the receptionist, did here best to get it to work, but there was nobody else for her to call for help. Breakfast buffet was pretty standard.
Stayed in May 2022
Reviewed: 20 February 2022
Cecile
FranceThe shower is not a all practical. It needs some explanations but it not so important
The beakfast was OK and the staff very friendly. The situation of the hotel is good, near the main station and the city center.
Stayed in February 2022
Reviewed: 15 August 2021
Viviana
GuatemalaIt smelled like cigarretes, this is the 2nd hotel I stay in France and even though it says not smoking the rooms smell like cigarretes. That is thedown size.
Stayed in August 2021
Reviewed: 13 April 2024
Roshni
United KingdomA super charming hotel in the centre of Toulouse full of character and great hospitality. Cannot wait to be back
Stayed in March 2024
Reviewed: 14 February 2024
Teresa
FranceAll was fine
Location is exceptional for travelers
Stayed in February 2024
Reviewed: 18 September 2023
Joanne
United KingdomThe area, the room wasn’t nice. The carpet wasn’t nice. Lacked ventilation in toilet and bathroom. It was not joyful to come back to Our room.
Proximity to railway station. Effective air con
Stayed in September 2023
Reviewed: 6 October 2022
Olivier
United StatesThis review has been hidden because it doesn't meet our guidelines.
Showing 1 – 25
Porto Cervo, Italy
New Windsor, USA
Behramkale, Turkey
Carpaneto Piacentino, Italy
Chamonix-Mont-Blanc, France
Suceviţa, Romania
Pokolbin, Australia
Charamida, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content