4 Route de Clermont-Ferrand, 15500 Massiac, France
#3 of 10 hotels in Massiac
Guests' ChoiceBased on 24 hotel reviews
8.1Cleanliness
8.7
Comfort
8.4
Location
8.8
Facilities
7.8
Staff
9.1
Value for money
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 24
Reviewed: 24 August 2023
Claudia
FranceVery good, very e made a stop on the way back home from Spain but I think it’s a very nice place to stay and discover the region. The manager was very welcoming and helpful, I cannot thank him enough.
Stayed in August 2023
Reviewed: 22 August 2023
Jacqui
United KingdomNo offer of any toiletries
Room was basic, but clean and easy access from the motorway for a one night stay. We did not have breakfast, but had a drink in the evening out on the deck in the back overlooking the field, where a group of children were playing football, and the mountains.
Stayed in August 2023
Reviewed: 2 June 2023
Tessie
NetherlandsThere was no restaurant within walking distance.
Good parking facilities, near the highway, nice and quiet, dogfriendly with enormous garden.
Stayed in May 2023
Reviewed: 23 August 2022
Nicolas
NetherlandsBreakfast was missing a hot option like eggs for the price
Great location
Stayed in August 2022
Reviewed: 1 August 2022
Darryl
United KingdomReally had no issues here. Bright foyer, wide corridors and neat and tidy bedrooms. Very reasonable and a great location. Would I stay for more than one night? Maybe not if I was exploring the area in depth, but good for passing through.
Breakfast was reasonable but maybe a bit pricey at €9. Staff were helpful and friendly. Had an issue with the door access card not working owing to a faulty access unit. Staff readily dealt with the issue and on return from getting some food the issue was fixed. Plenty of parking. The hotel is just outside of town and it's a nice walk back into town for the shops and restaurants.
Stayed in July 2022
Reviewed: 2 June 2022
Jeffrey
United KingdomThe room itself had a rather dated décor unlike he public areas, It was rather hot and stuffy when we arrived but there was no way to turn on or control the wall unit that I presume blew both hot or cold air. It was presumably controlled by a master unit somewhere accessible only by the management and they decided if one was going to bake or freeze. Our dogs were hot so we had to leave the window open all night in order to try and cool the room down. Being close to a river there was an attendant risk of mosquito bites. The shower unit although clean, had black mould on the seals which does not look very hygienic. The hotel is clearly not geared up for non French because they do not provide tea or coffee making in the room ,instead they have a machine in the foyer. Unfortunately it was coin operated only and only having just arrived in France we only had notes. The reception did not offer to break a note in order that we could obtain change for a drink. Not ideal after a long days drive. Although the booking details said it had a restaurant ( one reason why I selected it), there wasn't one and we had to drive into the town centre in order to try and find somewhere to eat. As they don't provide food I would expect them at least to have details available in the form of a pamphlet describing what was available in the town and directions as to how to get there. THAT IS GOOD CUSTOMER SERVICE. With a little more attention to details it could have been great
The location was great for someone with pets with extensive grounds adjacent to a river and access to a quiet country road for longer walks. The Public areas looked recently refurbished and there was a very pleasant dining room. The room was good and spacious which is important when one has dogs to consider
Stayed in May 2022
Reviewed: 22 July 2021
Ronald
FranceSimple but everything is there and everything works fine. Good value overnight stop.
Stayed in July 2021
Reviewed: 14 March 2024
Andrew
United KingdomThe card to get in main door did not work so I was locked out all night and had to sleep in car when receptionist came back in at 7am I told her n she just shrugged her shoulders So paid for a room I could not access
Cheap
Stayed in March 2024
Reviewed: 12 August 2023
Sjuzanna
United KingdomVery disappointed. Booked the apartment 4 days before our stay. Room for 3 people. When arrived the men told us they have a problem and don’t have extra bed. He suggest us 3 to sleep in one bed. Ofcouse all other hotels was booked to at that time.
Nothing.
Stayed in August 2023
Reviewed: 25 April 2022
Fionna
United KingdomA little basic and dated. Heating was a little poor so quite cold at first then too hot. Only one pillow (though bed was comfy). Breakfast was ok but not worth €8. You do need a basic understanding of French as the (very friendly) man behind reception spoke no English.
Location was excellent as a stopover on our way to the Eurotunnel from Spain. Private ensuite was nice to have. Expanse of garden to walk the dog (though overgrown)
Stayed in April 2022
Reviewed: 25 September 2023
Gerald
United KingdomThere are no comments available for this review
Stayed in September 2023
Reviewed: 31 July 2023
Alan
AustraliaThere are no comments available for this review
Stayed in July 2023
Reviewed: 5 July 2023
Eva
United KingdomThere are no comments available for this review
Stayed in June 2023
Reviewed: 11 June 2023
Tanja
LuxembourgThere are no comments available for this review
Stayed in June 2023
Reviewed: 7 June 2023
Bernhard
SwitzerlandThere are no comments available for this review
Stayed in June 2023
Reviewed: 5 September 2022
Jonathan
United KingdomThere are no comments available for this review
Stayed in September 2022
Reviewed: 10 June 2022
Joanna
United KingdomThere are no comments available for this review
Stayed in June 2022
Reviewed: 10 October 2023
Gordon
CanadaThere are no comments available for this review
Stayed in October 2023
Reviewed: 3 September 2023
Gerald
United KingdomThere are no comments available for this review
Stayed in September 2023
Reviewed: 20 July 2023
Christoph
United KingdomThere are no comments available for this review
Stayed in July 2023
Reviewed: 28 October 2022
Thierry
FranceThere are no comments available for this review
Stayed in September 2022
Reviewed: 21 October 2022
Jonathan
United KingdomThere are no comments available for this review
Stayed in September 2022
Reviewed: 22 July 2021
Tomas
FranceThere are no comments available for this review
Stayed in July 2021
Showing 1 – 24
Neuchâtel, Switzerland
Paducah, USA
Bogotá, Colombia
Wellington, South Africa
Corniglia, Italy
Jiading, China
Hornbach, Germany
Launceston, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content