Amazing location and very helpful and friendly staff

Stayed in April 2024

Difficult to get and from the hotel between 830am and 5.30pm when the snow cat was not allowed to operate. Therefore It meant walking on snow for about 150m, across red or green ski pistes. So, difficult for non skiers to access the hotel, but the staff helped as much as possible

Very good breakfast with good variety and timing. Wonderful views of the mountains Spacious sauna and cedar spa bath, big enough for 6 people. Small scale and good family atmosphere. The staff were extremely helpful and took trouble to meet our needs. They picked us up in the snow cat with our luggage. The whole hotel was thoughtfully designed with high quality materials. Secure external ski store and boot store where Proski delivered hired equipment.

Stayed in April 2024

Stylish, comfortable rooms. Wonderful views. Fantastic buffet breakfast. Friendly staff. Decent sauna.

Stayed in April 2024

There was a bit of confusion on when breakfast was being served. Would have liked additional towels for the spa and bath robes in the room

Beautifully decorated. Exceptionally beautiful location on the slopes. Most of the staff were fantastic especially Juliet and Etienne. We were a little concerned about the walk to and from Flaine but it was okay but I recommend walking boots!

Stayed in March 2024

Beds were a little short for tall guests

Location to the ski slopes was excellent.

Stayed in March 2024

Excellent location and restaurant Staff very friendly and helpful

Stayed in February 2024

The hotel is not luxury but perfectly comfortable, room not large - shower was in the corner of the room so one had to hide in the toilet or go to the bar / hot tub to allow the other to shower! Not a big deal. Got woken up in the night time by snow ploughs clearing the slopes, a symptom of staying literally on the slopes, so you might want ear plugs if you are a light sleeper like me. If you want to go out in Flaine, it is a trek over the snow, though I am sure you could prearrange a lift. That said, Flaine is relatively quiet and not a big apres ski place. As there on family trip, not a big deal. Hotel fairly quiet apart from a big party Saturday night, though this stopped at midnight. The access for bags etc. only being outside of ski hours requires planning for when you arrive / leave and a bit of fitness to access or go out, though it is best suited for those at Flaine to mainly ski, so not a big issue for us. Ended up getting a taxi from Geneva to Flaine at EUR450 return through hotel contact, as was too late to book the bus - this actually was really easy especially compared to the bus to Val D’Isere the year before (1.25 hours compared to 7 hours! Though one was during week and the other peak weekend). With more advance planning could secure the bus - Flaine is easier to reach than other resorts, higher for better snow and Geneva has a good variety of flights from the UK.

The location is amazing, literally on the slopes so genuine ski in / ski out. It is on a small red run (not that hard) so you need to be able to cope with that and only accessible by snow mobile when the slopes are shut (roughly before 830am and after 530pm). Great service in that we hired ski gear at a discount from their linked hire place ProSki in the lower Flaine Forum, we were there in the afternoon so could leave bags there and the ski gear which were delivered to the hotel. Same service when leaving, able to just leave ski gear in the hotel, really helpful! Hence our timing of arriving in the afternoon to sort out ski gear and explore set up before skiing following day worked well, as well as leaving in the morning after breakfast. Able to use hot tub / sauna after skiing and good food in the restaurant, though we mainly ate on the slopes during the day. Choice of twin beds good as there with daughter. Perfect hotel if your focus is mainly skiing, I was there with teenage daughter so worked really well. Staff were really friendly, relaxed and accommodating while not being ‘in your face’ so the best combination for me, atmosphere pretty laid back. Food is good, breakfast continental and same each day but was a good enough selection for us. Nice relaxed bar area with stocked bar, half board we utilised once and had a classic Alps cheese fest! Resort is mainly family friendly which worked for me and you are able to ski across the Grand Massif, though we found Flaine had plenty for a 5 day trip and had the snow due to altitude - an increasingly important point these days as Les Carroz lower down had none despite it being February! You can of course ski to the hotel and have a break there during the day and relax, given it is on one of the runs.

Stayed in February 2024

Our room (room 10) was very public, right next to hotel main back door, so we had to keep the curtain shut the whole time. Limited evening menu

The staff and the decor

Stayed in January 2024

Unusual room layout of our room with the shower in the bedroom, but not a problem.

Great location for ski in, ski out. Close to all lifts and ski school. Helpful staff. Great facilities- boot room, ski locker, sauna and jacuzzi. Comfortable Lounge on the first floor alongside the restaurant.

Stayed in January 2024

We booked the restaurant for the first evening meal and the following lunch. The evening meal had a limit menu and was expensive so we were a little disappointed with the quality of the food and the polenta chips were not edible (do avoid if possible). The lunch menu was far more extensive but unfortunately despite having a late sitting at 2pm the service was so slow and our food after a hour of waiting came out cold. Very disappointing but the staff were nice and it was an extremely busy day. We decided after two unsuccessful meals to eat else where for the rest of our stay.

The hotel was great, it had a large spacious living area and huge dining area with great views. The rooms were small but well appointed and had everything you needed for a ski trip. The location of the hotel was on a ski run so access during the day on foot was a walk up or down the slope so may not be suitable for everyone but great as a ski in ski out location. After the pistes had closed the hotel had a snow vehicle that could ferry you up to Flaine Foret. The sauna and hot tub were great. The staff and manager were very friendly and accommodating. The ski shop recommended by the hotel was great - very efficient and I had the best skis I have ever hired. We walked down the red run to get to the shop in the morning - I would not recommended this unless you have a sledge. Better to walk up to Flaine foret and the get the funicular lift down to Flaine Forum.

Stayed in January 2024

The location is on the slopes, which is good mostly, however has it’s difficulties coming for check in and out.

It’s a nice, clean, cozy place with a friendly staff. The hotel is great! It’s newly decorated with fine taste in the design. Spa and sauna are also nicely designed with easy access from the rooms.

Stayed in December 2023

Stylish interior, everything is very convenient and clean, spa is nice and relaxing, easy access from the room, hotel location is incredible with amazing view on the mountain, lift to go up to see Monte Bianco is very close to the entrance of hotel. Super friendly and helpful staff.

Stayed in July 2023

the place, at the end of a road, nobody around

Stayed in July 2023

n/a

General quality and friendliness of all staff

Stayed in March 2023

the bar closed to early for our liking.

the location is definitely ski in ski out. very picturesque.

Stayed in March 2023

happy with everything

lovely location great for ski in ski out

Stayed in March 2023

All was great

Great food. Locatieontwikkelaar is great. Fantastic, caring team !

Stayed in March 2023

Hot breakfast option was a bit disappointing. Small batch of scrambled egg, which had run out on our first morning and they refused to make any more. Poor. Also eggs to boil yourself ran out one morning too. Could do with a bit more hot food, which is pretty standard in most hotels, these days and which sets you up well for a days skiing. (e.g. bacon and sausages, mushrooms, tomatoes ??) Evening meal was excellent. But maybe a few simpler/cheaper options on the menu too, for those who want something simpler. eg. some of the lunch options to be available in the evening too? A noisy private party on the Saturday night, meant that guests could not use the restaurant that night and were kept awake by loud music past 1am.

Location excellent and right on the slopes. Nice green run to get beginners legs back into skiing on the first morning and a nice red run straight into the action right outside the front door! Great food in the restaurant - both evening and lunch time. Friendly staff. Great pick up and drop off in the evenings in the snow cat vehicle.

Stayed in March 2023

can’t actually find a fault!

Very cosy and in a good position. breakfast was good. had everything we needed for a short break. sauna was lovely but they needed to reminded to turn it on sometimes which meant it took a while to heat up

Stayed in February 2023

The breakfast could have been done with some variety, I'm not a big breakfast person but would have appreciated a bit more fruit options. Also, it would have been nice to have a kettle and some cups in the room to make myself a hot drink after skiing as the restaurant gets really busy in the afternoon and I felt awkward going up to ask for tea and coffee when they were so busy.

The hotel location is great, such a beautiful spot. The staff are super friendly and keen to make your stay a pleasant one. The hotel is nicely decorated and very well presented and the rooms are warm and comfortable. The food is fantastic, lunch and dinner are great and the deck is the best spot in flaine for a long lunch checking out the view of the valley below.

Stayed in February 2023

It would be even better if you could make a hot drink in the bedroom.

An oasis on the slopes! Fabulous hotel. lovely staff who never made you feel like anything was any trouble. Really fun travelling on the snow tractor, for adults as well as kids!

Stayed in February 2023

All aspects of the hotel were superb. Staff were welcoming from pick up point to the moment we left. Very helpful and friendly. One worry was how to get too and from the hotel, which is on piste and not accessible by vehicle, bu tthe complementary navette (ski cat) was always available and well supported. The walk too and from the main resort was easy and took 5-8 minutes. The view of the mountains and the village from the bar terrace was breathtaking, coudnt haver been a better location. All round very pleasant stay, would highly reccomend.

Stayed in February 2023

nothing

Wonderful staff who did everything they could for us. Lovely jacuzzi and sauna. Fabulous social areas and the food was very good.

Stayed in January 2023

Excellent ski-in, ski-out location with luggage delivered by ski-doo (no access by car). Staff very friendly. food excellent and very plentiful. great views from the wrap around balcony

Stayed in February 2023