Avenue Du Général Sarrail, 51000 Châlons-en-Champagne, France
#8 of 11 hotels in Châlons-en-Champagne
Guests' ChoiceBased on 160 hotel reviews
7.9Cleanliness
8.6
Comfort
8.3
Location
7.8
Facilities
7.9
Staff
8.8
Value for money
8.5
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 April 2024
Rosemary
United KingdomOnly paper disposable cups for hot drinks available and no milk for the tea/coffee. We went a walk locally and the area didn’t feel very safe at all. No eating places open locally, perhaps as it was Easter Sunday? all were closed except McDonalds. We didn’t even feel safe to sit in and took our food back to the room as we felt safer doing this😰
Decor was quaint and room was cozy and warm but very basic.
Stayed in April 2024
Reviewed: 22 February 2024
Adel
United KingdomLovely hotel, it was perfect for our overnight stay from the Alps
Stayed in February 2024
Reviewed: 23 November 2023
Emiliya
GermanyImportant to note that hotel is not located in the center and rather in the outskirts of the city, but if you have car it is not a problem at all.
Lovely hotel with cozy ambience and friendly staff! Our room was clean and the bed was very comfy. Good breakfast, convenient location next to the big supermarket and the highway for those stopping with a car.
Stayed in November 2023
Reviewed: 30 October 2023
Stephen
United KingdomBathroom too Small, bar overpriced, lack of hygiene measures and space (covid) in breakfast room
Stayed in October 2023
Reviewed: 4 October 2023
Tony
United KingdomThe location is in the industrial part of the city, with few facilities around the hotel, apart from fast food outlets and one bar/tabac, which was OK. The size of the room was for Japanese midgets and the bathroom size was ridiculously small., I had to squeeze in sideways! The towels were old and worn out as well.
The water for the shower was hot
Stayed in October 2023
Reviewed: 23 September 2023
Vince
United KingdomBathroom size was only just acceptable
Breakfast was average
Stayed in September 2023
Reviewed: 22 September 2023
Rebekah
AustraliaRoom was a bit dated with window that couldn't leave open as the security shutter was the only blind.
Convenient location as an overnight stop. Supermarket close by. Clean room
Stayed in July 2023
Reviewed: 14 September 2023
Uliamu
SwitzerlandVery small bathroom. In summer, very hot and only a small fan to make wind. Too noisy outside so impossible to open the window. The parking places are very very tiny so difficult to get out from the car.
We arrive late and the key was available with a code. A parking is available but full.
Stayed in August 2023
Reviewed: 9 September 2023
Mandy
United KingdomThe room was expensive, but the shower was one that had to be hand held, not acceptable for that price and the hotel,right next door was full of immigrants (undesirable characters) .... clothes hanging out of every window, loitering all over the area, we didnt sleepwell for fear of our motorcycle being stolen!!
The Room was clean, nicely decorated and comfortable, breakfast was good.
Stayed in September 2023
Reviewed: 1 September 2023
Sharon
United KingdomBreakfast felt rushed.
Stayed in September 2023
Reviewed: 21 August 2023
Waheed
United KingdomRoom and toilet both small. Breakfast was very basic.
Location and hotel ambience.
Stayed in August 2023
Reviewed: 19 August 2023
Chris
United KingdomThe hotel was a great stop over on our way back to the Shuttle in Calais. The chap on reception wasn't overly friendly but we nevertheless had clean rooms and at the price we paid it was very good value. The staff in the morning were much happier and more friendly.
Stayed in August 2023
Reviewed: 14 August 2023
Belinda
United KingdomThe Bar shut at 9, we booked so we could sit in the lovely Arm chairs and finish our holiday with a glass of wine we were happy to pay for. A man was also waiting to purchase a drink, It was 8.55 so we had enough time to get a drink but the man was on the phone and told us with hand gestures that the bar was closed. He then carried on his phone conversation. We were disappointed as would have loved a drink. Wr did sit in the lounge area with our won drink but the other man was also disappointed he couldn’t get some drinks. It’s a shame as that Bar is a great money maker for the Hotel.
The hotel was very quirky and cozy. Like stepping back in time. Much effort in the decor has been taken to make the inside extremely cozy.
Stayed in August 2023
Reviewed: 31 July 2023
Roger
SwitzerlandNothing
Everything
Stayed in July 2023
Reviewed: 27 June 2023
Brown
United KingdomDepends on desk staff how good your stay is, some very good some bad. Very poor breakfast no value for money. Previously visited one month earlier and stay was better.
Good stop over. Comfortable good location.
Stayed in May 2023
Reviewed: 13 June 2023
Abolhasani
United KingdomPleasant, dog friendly and value for money stay. Would stay here again.
Stayed in May 2023
Reviewed: 26 May 2023
Ken
United KingdomVery small room and bathroom for 2 friends sharing.
Easy to walk into town centre.
Stayed in May 2023
Reviewed: 21 May 2023
Chas
United KingdomRoom was over reception entrance and groups of guests lingering outside smoking and talking loudly during the night before they entered. Hotel receptionist asked me to leave lobby late evening as she was closing up and while I was making a phone call.
Near the motorway, nice town centre nearby.
Stayed in May 2023
Reviewed: 1 April 2023
Ricardo
Costa RicaBreakfast and location
So basic. Breakfast is poor
Stayed in April 2023
Reviewed: 19 March 2023
Andy
United Kingdom.
receptionist, room
Stayed in March 2023
Reviewed: 17 December 2022
Fabrizia
United Kingdomterrible staff, uncomfortable and dirty room, awful location.
nothing
Stayed in December 2022
Reviewed: 4 December 2022
Pierre
Francesmall room, small bed and everything is outdated. Clean but worn out.
location
Stayed in December 2022
Reviewed: 17 October 2022
Philip
United KingdomThe was a dank stale smell in the room and as i was on the ground floor, I couldn't leave the door to the garden open to help dispel the smell without allowing rodents etc into the room.
The location is ideal for travellers on an overnight stay close to the motorway. The receptionist was very friendly and accommodating.
Stayed in September 2022
Reviewed: 29 August 2022
Teresa
United KingdomThere was a door to the outside in the room but no window. We couldn’t have the door open at night because we were on the ground floor.
Very clean.
Stayed in August 2022
Rodder, Germany
Grenoble, France
Amesbury, UK
Berlicum, Netherlands
Seefeld in Tirol, Austria
Playa Blanca, Colombia
Bocas del Toro, Panama
Hobart, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content