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Reviews of Le Phébus & Spa – Relais & Châteaux 5 stars

Route De Murs, 84220 Joucas, France

#5 of 8 hotels in Joucas

Guests' Choice

Review score

Based on 26 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.4

  • Facilities

    8.6

  • Staff

    9.2

  • Value for money

    7.7

  • Free WiFi

    5.0

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Showing 1 – 25

  • Reviewed: 27 September 2023

    9.0
    Relaxing and enjoyable stay with wonderful staff.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 4 nights

    The Michelin starred restaurant was disappointing. We ordered the Provencal set menu and found that a lot of the flavors were strange.

    Wonderfully relaxing hotel in a perfect situation to explore the Luberon area of Provence. The staff were all fantastic and helped the relaxed atmosphere. The breakfast was exceptional and the food in the bistro excellent. We would definitely stay again.

    Stayed in September 2023

  • Reviewed: 22 August 2023

    9.0
    Lovely high end hotel for relaxing and enjoying all that Provence has to offer
    • Leisure trip
    • Couple
    • Room Terrace
    • Stayed 5 nights

    The gym based within the spa area was 'trendy' rather than especially functional for those wanting a proper work out. A performance bike and maybe some proper solid free weights and better mats on the floor would improve the set up as would better functioning air con !!!! The spa area itself was amazing and very well appointed for relaxing

    The room and terrace were lovely to sit on in the evening and admire the view. The pool area was very relaxing and spacious. The restaurant was fantastic, we felt very well catered for - especially being a fussy vegetarian :)

    Stayed in August 2023

  • Reviewed: 12 October 2022

    8.0
    great service and location
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 5 nights
    • Submitted via mobile

    outdoor pool was too cold. breakfast was not included in the price of the room nor the Spa. room need renovation .

    Most of the staff are amezing giving a very high standard if service. The view from the room was the best. food is great here both breakfast and the bistro restaurant. Nice jacuzzi and Spa with worm pool. The location was great room was in good size

    Stayed in October 2022

  • Reviewed: 31 July 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 6 nights
    • Submitted via mobile

    no sofa in my family suite

    very good staff service, excellent resto, nice place, super clean room, warm welcome

    Stayed in July 2022

  • Reviewed: 28 July 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Room Terrace
    • Stayed 4 nights

    My only fault was that as I was alone in the restaurants I seemed to be forgotten a bit. I had to ask for a napkin and cutlery after each course but everything else was great.

    Everything was great!

    Stayed in July 2022

  • Reviewed: 1 July 2022

    9.0
    An excellent hotel with friendly staff
    • Leisure trip
    • Couple
    • Garrigue Room
    • Stayed 6 nights

    The meals were very expensive. The shower was over the bath with only a small grass screen. The bath was deep with no grab rails

    The room was excellent and the staff were very friendly and looked after all our needs. The pool was large and clean and heated. There was an excellent number of sun beds and umbrellas The food was excellent

    Stayed in June 2022

  • Reviewed: 21 June 2022

    9.0
    The right place to relax and enjoy a comfortable stay in La Provence.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights

    Nothing I can think of.

    Both restaurants are excellent, and the staff is very profesional. The rooms and facilities are very good and the whole place is really inviting.

    Stayed in June 2022

  • Reviewed: 15 June 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Room Terrace
    • Stayed 1 night
    • Submitted via mobile

    They gave us a free upgrade. The room was simply divine.

    Stayed in June 2022

  • Reviewed: 11 July 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Room Terrace
    • Stayed 1 night

    Nothing

    unfortunately we were not able to have dinner at the restaurant. It looked more than great. In the morning we had to leave at 4:30 a.m. They made a great breakfast for us. Thank you! We enjoyed staying in your hotel.

    Stayed in July 2021

  • Reviewed: 9 September 2023

    4.0
    Unfortunately it was disappointing for its price level and the Relais & Chateaux expectations.
    • Leisure trip
    • Family with young children
    • Suite Prestige with Private Pool
    • Stayed 2 nights
    • Submitted via mobile

    There was none to welcome us when we arrived with our car at the hotel. We had to go to the Reception ourselves and announce our arrival. We stayed in Suite 41 with a private pool. The room was not recently renovated. The furniture were damaged and the walls were falling in the terrace. This was certainly not a 5-star level of accommodation! There was no privacy in our little terrasse and private pool due to very close proximity of the rooms next and the one just above. The playground for kids was not welcoming and well maintained.

    Charming location. Julie at the Reception was exceptional at her service. The food and the service at the Bistro were also excellent. Room very clean with small attentions in the evening.

    Stayed in September 2023

  • Reviewed: 2 August 2023

    7.0
    A good stay, but expensive for what it was
    • Leisure trip
    • Couple
    • Suite Prestige with Private Pool
    • Stayed 1 night
    • Submitted via mobile

    Our private pool had lots of chlorine so it wasnt nice to use, so an expensive addition that we didn’t really use! Room service did not have much on the menu, because we wanted to take advantage of our room and price was very steep for 2 small plates!

    Nice welcome from the staff and good common areas

    Stayed in July 2023

  • Reviewed: 23 September 2021

    3.0
    Overpriced; when Germany meets China… in France
    • Leisure trip
    • Couple
    • Room Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Long story short: keep searching and don't book this location. At first glance, the location makes you think that you are in Provence. The first disappointment soon follows: the mismatch between taste and execution. White leather chairs (hello Germany) in the lobby among the decorative junk that comes straight from China. Even at a flea market they don't dare to sell this. On to the room, maybe it's better there? Unfortunately. It is clean, but not worthy of a five star hotel and five star price. Tasteless combination of tasteless cheap stuff that you can expect in a three star hotel but not in a five star hotel. There is nothing elegant to discover in this hotel except the view outside the hotel. Very unfortunate that photos are misleading. On to room service. French fries (€14) and the Caesar Salad (€21) were decent but not great. We didn't order the tea (€8,-). After dinner we put our plate in front of the door, after contacting the front desk twice, it was finally picked up seven hours later. The smell of uneaten chips lingered in the hallway a little longer. Things got better at dinner in the bistro. The three-course menu was good, neatly arranged and the service was fast and correct. The latter went wrong with the service at the pool. It was just as fast as the WiFi: very slow. After begging if we could order something, there was finally a glass of rosé wine (€12,-) and a bottle of beer (€10,-). The view from the pool of the surrounding area was beautiful. Two hours after the order, the empty glasses had not yet been collected nor we were asked if we could have another drink. We went to a bar outside the hotel. We skipped a visit to the spa (2x €30,-) to avoid the next disappointment. Everything in this hotel is aimed at being able to invoice the maximum with the minimum of the minimum. After two nights we were happy that the high gate of the entrance automatically closed the Chinese wall of Provencal stones behind us.

    The view of the surroundings

    Stayed in September 2021

  • Reviewed: 13 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Room Terrace
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 20 September 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Garrigue Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 6 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Garrigue Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: 11 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Room Terrace
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 4 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite with Private Pool
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 29 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Room Terrace
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 13 October 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Room Terrace
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2022

  • Reviewed: 17 September 2022

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Room Terrace
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2022

  • Reviewed: 22 August 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Room Terrace
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2022

  • Reviewed: 1 August 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Garrigue Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2022

  • Reviewed: 1 August 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Room Terrace
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2022

  • Reviewed: 28 June 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Room Terrace
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2022

Showing 1 – 25

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