13 Rue Des Berceaux, 51200 Épernay, France
Based on 87 hotel reviews
7.1Cleanliness
7.5
Comfort
7.3
Location
9.0
Facilities
6.8
Staff
8.6
Value for money
7.1
Free WiFi
8.0
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End of dialog contentReviewed: 27 September 2023
Simon
United KingdomGreat restaurant for dinner. Good choice of menu and wines
Stayed in September 2023
Reviewed: 14 September 2023
Herta
BelgiumNo airconditioning.
Location, friendly staff
Stayed in September 2023
Reviewed: 6 July 2023
Babette
NetherlandsLocation
Stayed in July 2023
Reviewed: 3 July 2023
Charles
United KingdomContrary to the indication given on the Booking.com website it does not have private parking, but there is paid street parking right outside.
Excellent traditional French town hotel. Good location, friendly helpful staff and excellent restaurant.
Stayed in June 2023
Reviewed: 16 May 2023
Ivars
Latviathe restaurant food was not as expected, french fries with steak
Stayed in May 2023
Reviewed: 22 December 2022
Andrew
LuxembourgThe hotel is fine but tired. It is definitely due an update/renovation. In addition, the rooms should at least have a kettle with tea and coffee available, as an absolute basic necessity.
Good food in the restaurant for both dinner and breakfast
Stayed in December 2022
Reviewed: 18 November 2022
Lawrence
United KingdomWe found the bed was too hard. Neither of us was comfortable. The hotel has a Michelin starred restaurant which we were looking forward to. Unfortunately it was fully booked. We had not expected that as residents we would have an issue; the need to book was not clear when we booked. We walked around Epernay in late afternoon. All restaurants were full. Luckily we found that the restaurant opposite ( Chez Francoise, good wines at good prices) was able to fit us in.
Excellent location. Lovely helpful staff.
Stayed in November 2022
Reviewed: 28 October 2022
Hugh
United KingdomNo vegan options on the menu, but found ones locally
Charming Hotel near the centre of Epernay, easy walking distance from bars cafes and restaurants. No car park but ample on street parking nearby. Free bottles of Mineral water in room a nice touch.
Stayed in October 2022
Reviewed: 3 October 2022
Adrian
United KingdomUncomfortable mattress
Room was reasonable - but air con would have been good
Stayed in September 2022
Reviewed: 25 September 2022
Liz
South Africarooms quite basic
location
Stayed in September 2022
Reviewed: 14 September 2022
Joan
United Statesno a/c. no screens on windows so when you leave windows open you have mosquitoes in your room
proximity to town
Stayed in September 2022
Reviewed: 11 September 2022
Zachary
CanadaThe staff that checked us in was very rude and thought we had a fake booking or booked on the wrong booking.com. Thankfully our guide was with me since she was disrespecting me in French to my face since I wasn’t able to comprehend that well. He let her know that she was being extremely rude. Every other employee we came across was great and very polite.
Stayed in September 2022
Reviewed: 30 August 2022
Michele
United Kingdomrestaurant being closed during holiday period despite tourism in the town
location
Stayed in August 2022
Reviewed: 28 August 2022
Markus
GermanyThe price for a night seems a bit high - but that is probably inflation...
We arrived an hour later than announced and informed the reception. It was not a problem at all thank heavens. We could even keep our reservation in the Bistro for dinner. Excellent food! Great location - very close to Avenue de Champagne where all the Champagne house are located.
Stayed in August 2022
Reviewed: 23 August 2022
Nigel
United KingdomFantastic dinner in their restaurant.
Stayed in August 2022
Reviewed: 15 August 2022
Nigel
United Kingdomroom was VERY samall
Stayed in July 2022
Reviewed: 11 August 2022
Rod
United Kingdomoverall it was good, but the room very expensive
The room was very noisy in the early hours of the morning with other people coming home.
Stayed in August 2022
Reviewed: 10 August 2022
Poornima
IndiaRoom was very small and there was no fan. It was extremely hot and uncomfortable to sleep at night given that the temperatures were 35-36 deg Celsius.
Loved the location The staff were very polite and helpful.
Stayed in June 2022
Reviewed: 8 August 2022
Alek
FranceBad noise isolation. Too noisy during the night. No AC
Location just in the center.
Stayed in August 2022
Reviewed: 2 August 2022
Christine
United Kingdomtoo hot no air conditioning
Central to Epernay
Stayed in July 2022
Reviewed: 31 July 2022
Monique&rudy
BelgiumBreakfast was quite basic
Friendly staff Comfortable room Excellent location close to the city center
Stayed in July 2022
Reviewed: 25 July 2022
Kristiina
NetherlandsBreakfast was so poor, that we decided to skip it on the second morning of our stay. There was no air conditioning... not even a fan and it was hot outside.
I expected a very basic hotel in the center of Epernay. Nothing fancy. And that's what I got. I liked the small cute balcony next to the hotel sign! The location is great! Staff is friendly. The room was decently clean (but not squeaky-clean).
Stayed in July 2022
Reviewed: 23 June 2022
Julian
United KingdomThe room and bed were a little cramped. Same for bathroom. Clean and functional but compact.
The Bistrot 7 restaurant was outstanding. Brilliant food, helpful friendly staff and excellent choice of champagne at good prices. Great location.
Stayed in June 2022
Reviewed: 22 June 2022
Leonard
United KingdomNo air con
Resuarant excellent
Stayed in June 2022
Reviewed: 22 June 2022
Perry
United KingdomCould have done with A/C
Ok
Stayed in June 2022
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