"Centre Commercial" 214 Les Bas Jardins, 51530 Épernay, France
#8 of 13 hotels in Épernay
Guests' ChoiceBased on 167 hotel reviews
7.8Cleanliness
8.0
Comfort
7.8
Location
7.5
Facilities
7.5
Staff
8.9
Value for money
8.5
Free WiFi
7.8
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End of dialog contentReviewed: 11 April 2024
Graham
United KingdomThe owner did everything she could to make us feel welcome.
Stayed in March 2024
Reviewed: 20 January 2024
Ian
United KingdomComfortable, clean and warm. The room was basic but was more than adequate for an overnight. We also had dinner, which was a buffet for starter, cheese course and sweet with a choice of dishes for main course. It was good quality and great value for money. The standout for the accommodation was the staff, all were friendly, welcoming and attentive without being intrusive, we have rarely found this in stopover hotels in France and this made this hotel stand out as one to go back to.
Stayed in January 2024
Reviewed: 9 November 2023
Johan
South AfricaThere is no lift in the hotel and the room was on the third floor. The rooms were not made up every day
Breakfast buffet was good every morning. Very good draft beer which I could enjoy in my room. The room was very spacious.
Stayed in October 2023
Reviewed: 30 October 2023
Oliver
United KingdomAccommodation somewhat limited and beds not as comfortable as some
Location very convenient travelling via Rheims
Stayed in October 2023
Reviewed: 17 October 2023
Jain
United KingdomDifficult to find
Lovely buffet evening meal. Lovely staff.
Stayed in September 2023
Reviewed: 5 October 2023
George
United KingdomAlthough located in the middle of a commercial estate this hotel offers clean comfort for an overnight stay with friendly staff and good food.
Stayed in October 2023
Reviewed: 29 September 2023
Karen
United KingdomIt’s a little worn but otherwise good.
Well situated for our needs. Great bed and mattress. Good breakfast.
Stayed in September 2023
Reviewed: 24 September 2023
Gillian
United KingdomBar & restaurant available. Parking facilities. Friendly staff
Stayed in September 2023
Reviewed: 1 September 2023
George
United KingdomIt’s location is in a commercial estate but that should not put you off. There is a park close by for dog walking.
We have stayed here often on way north to Chunnel which is 3 hours away. It is dog friendly. Now under new management as Didier has retired. Christelle was very welcoming and made sure everything was good for us. Dinner was excellent with the steak so tender. I am happy to recommend this hotel for an overnight stop which is excellent value. We will be back.
Stayed in August 2023
Reviewed: 22 August 2023
Michael
United KingdomThe location is a little industrial, it’s on the far corner of an industrial estate and underneath the main road from Epernay to Rheims. Rooms are clean but tired, breakfast was fine but a bit weird boiling our own eggs!
It was very clean, had pretty much everything we needed for a quick one night stop, easy drive into Epernay. Good value for money.
Stayed in August 2023
Reviewed: 18 August 2023
Leah
United KingdomRoom quite small for 4, not same as ones shown in pictures as 2 twin beds right next to each other - could definitely do with some updating.
Easy to get to as a stop over on our journey. Good shower. Great breakfast buffet.
Stayed in August 2023
Reviewed: 15 August 2023
Matthew
United KingdomInternet was down and it was public holiday so couldn't be fixed so was disappointed but hay ho pillows could be a bit more plump
slept really well, staff friendly
Stayed in August 2023
Reviewed: 15 August 2023
David
United KingdomThe lack of internet
The welcome and obvious pride the family took in running the hotel
Stayed in August 2023
Reviewed: 24 July 2023
Roelean
BelgiumAs a small minus, the concept of lounge background music/video projection in the restaurant might benefit from an update.
Convenient location for discovering the area. Although not the most modern infrastructure, rooms are clean, staff is very attentive and have a lovely sense of humor.
Stayed in July 2023
Reviewed: 15 July 2023
Spencer
United KingdomHas lots of character from years passed, easy parking, far enough away to be quiet at night and close enough for things accessible by car. Staff super helpful and friendly
Stayed in July 2023
Reviewed: 15 July 2023
Paul
United KingdomThe beds are quite hard and the rooms aren't the biggest but at the price we paid, it was amazing.
It's a bit difficult to find because it's in the back of the industrial/shopping area but once you're there, there's plenty of parking. The food is lovely. Breakfast and dinner are both plentiful and there's a good range of dishes. The prices are very reasonable and there's outside space to dine and sit, as well as in the dining room. The owners and staff are very friendly and helpful. We had a lovely time and we will be returning.
Stayed in July 2023
Reviewed: 12 July 2023
De
Belgium-
delicious dinner, very good breakfast, sympathetic personnel
Stayed in July 2023
Reviewed: 3 July 2023
Annette
SwitzerlandNo lift… carrying my luggage to the top floor. Need to arrive early or you will need to look for parking nearby… car park was full. Right alongside the motorway (easily heard when outdoors.
Large, comfy bed. Good pillows. Bathroom layout. Shower Evening meal. Terrace. Trees and greenery around the building. Breakfast! 😍
Stayed in May 2023
Reviewed: 3 July 2023
Annette
SwitzerlandIt is right next to the motorway and depending on the side of the building you are in when the weather is warm and the windows are open… if you are not used to the sound of traffic nearby you could find the traffic noise disturbing at night/early in the morning. The large family room we stayed in was under the roof and faced away from the motorway yet had full sun all afternoon and evening and would I imagine get quite hot in summer. It was already rather warm in May.
The staff were so delightful and accommodating. The champagne was delicious The breakfast spread was excellent, even having gluten free and dairy free options available to hand
Stayed in May 2023
Reviewed: 2 July 2023
Alan
United KingdomAs always the rooms are very clean and a fan is provided. Air con might be a nice addition in future.
The hotel has recently changed hands but the new owners have already managed to retain the best aspects of the hotel. The staff are very friendly and courteous, the restaurant and its buffet liberte is still excellent and overall the hotel gives very good value for money.
Stayed in July 2023
Reviewed: 2 July 2023
Deborah
United KingdomNo air con (which I knew) but the first room given was on top floor and like oven so was given opportunity to have a smaller room lower floor which was cooler. There was a fan in this room also
It was close to Epernay and great for overnight stay. Love having restaurant on sight and bar after a long day of driving. Breakfast was great
Stayed in July 2023
Reviewed: 30 June 2023
Michael
United KingdomThe rooms and decor was a bit tired. The new owners have plans for a makeover.
The food for dinner and breakfast was fantastic. It was what one expected from a 5 star hotel; not from a modest establishment. Top marks.
Stayed in June 2023
Reviewed: 25 June 2023
Anne
United KingdomThe hotel was located in a retail area but was okay for a 1 night travel stop. As described there was no lift in the hotel but the stairs were wide.
It was quiet and spacious. The shower was very good. The meal was excellent value and the buffer had excellent choices. Good parking for the motorbikes
Stayed in June 2023
Reviewed: 23 June 2023
Daniel
United KingdomThe evening buffet was a little underwhelming, it needed more of a French style buffet rather than the Asian style which was too fishy, some local salad like lettuce and tomatoes would have been good and something hot like potatoes.
Very helpful and friendly staff at check in and in restaurant, clean room, very big bed, kettle in room. Nice that the restaurant was open for evening meals, free parking.
Stayed in June 2023
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