38 rue Jean Mermoz, 14800 Deauville, France
#12 of 27 hotels in Deauville
Guests' ChoiceBased on 108 hotel reviews
8.3Cleanliness
8.9
Comfort
9.0
Location
9.5
Facilities
8.4
Staff
8.9
Value for money
7.4
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 February 2024
Christophe
FranceThe property needs a refresh
Great location and excellent staff
Stayed in January 2024
Reviewed: 8 October 2023
Nili
IsraelThe area was too quiet for us, all the restaurants near by were very expensive.
The bad was so comfortable, the breakfast was excellent. The staff was helpful.
Stayed in October 2023
Reviewed: 14 September 2023
Eva
Czech RepublicN/A
Location, hotel building with a character
Stayed in September 2023
Reviewed: 24 August 2023
Maguy
FranceDecoration un peu vieillotte
Style
Stayed in August 2023
Reviewed: 31 July 2023
Jonathan
United KingdomMinor things, but the lip up to the bathroom and toilet room in the family suite was slightly dangerous and caused us all to trip up. And the separate toilet room really needs a sink!
The breakfast was fantastic. The kid's club was very convenient and run by really nice people. All the staff were very helpful and friendly. Fantastic location.
Stayed in July 2023
Reviewed: 30 July 2023
Girenok
FranceThe room faced the open terrace in the yard and it was a bit noisy when guests were having breakfast and dinner.
Beautiful authentic style. Excellent location. Distinctive ambiance with the spirit of the « belle époque » and neo-normand architecture. I think it is the best hotel in Deauville.
Stayed in July 2023
Reviewed: 25 July 2023
Philip
United KingdomNothing
The room we had it own garden which was next level
Stayed in July 2023
Reviewed: 15 July 2023
Saadi
IranThe third bed was too small for an adulte and not confortable
The location is great, breakfast and the rest perfect
Stayed in July 2023
Reviewed: 4 July 2023
Michael
United Kingdomparking at 40€ a night a litlle expensive
What you would expect for a well know 5 star hotel
Stayed in July 2023
Reviewed: 30 June 2023
Andrei
SwitzerlandPosition
Stayed in June 2023
Reviewed: 11 May 2023
Adrian
United KingdomPool area a little tired. Staff great , but didn’t mention the free street parking a block away. Parking charges near the hotel only apply 9am to 7pm.
Great location, superb comfort in deluxe room. Lovely bathroom, impressive hotel lobby, bar and restaurant. The best beach is just at the western end of Deauville - a beautiful 6km long empty stretch of sand too.
Stayed in May 2023
Reviewed: 2 May 2023
Nikola
SerbiaNo parking for all guests and very crowded in the lobby.
Beautiful hotel, very nice rooms, excellent location.
Stayed in May 2023
Reviewed: 22 November 2022
Ioana-catalina
Cyprusshower not properly installed, looks outdated and not clean,..
unbeatable location, nice bar, excellent service
Stayed in November 2022
Reviewed: 4 November 2022
Brian
FranceOur dining experience was not great. Staff was unfriendly and unhelpful when there was a problem with our meal but the general hotel staff stepped in and made everything better again!
The reception and concierge staff were amazing.
Stayed in September 2022
Reviewed: 14 September 2022
Maitland
United KingdomRoom was far to small & impossible in places to walk past your partner.Sqeezed in the roof space rediculous for the price.
Very good but expensive & should have been included in the room rate.R
Stayed in August 2022
Reviewed: 12 September 2022
Alex
United KingdomBathroom was a bit dated. Not up to the rest of the standard of the room and hotel.
Location
Stayed in September 2022
Reviewed: 21 August 2022
Simon
United KingdomExcellent location. Staff were fantastic.Pre-booking parking meant that arrival and departure was very convenient. Breakfast was particularly good.
Stayed in August 2022
Reviewed: 19 June 2022
Mark
United Kingdomit was all very good
you made a mistake with our room reservation but you sorted it out by giving us a junior suite which was very nice along with a bottle of champagne. your staff were very nice and helpful and a big thank you to Fred in the bar for looking after us so well, and of course the manager on duty when we checked in last Thursday afternoon.
Stayed in June 2022
Reviewed: 31 January 2022
Duhot
FranceThe water pressure in the shower is weak. The wallpaper in the room is a bit outdated. You have to walk a bit to get to your room as the corridors are very long.
The bed was incredible and the room is nice. The location of the hotel is perfect, in the center, close to the sea and the main streets.
Stayed in January 2022
Reviewed: 27 January 2022
Stephane
Francehigh price especially in that seasln
location
Stayed in January 2022
Reviewed: 13 November 2021
Regis
Franceterasse
staff
Stayed in September 2021
Reviewed: 21 October 2021
Geoff
United KingdomIt was a bit far from the stairs and lift.
We had a sea view and a corner room with lots of light.
Stayed in October 2021
Reviewed: 13 August 2021
Walter
BelgiumService at breakfast was unsufficient and led by unexperienced students.
Reception, concierge, valet parking, excellent and professional.
Stayed in August 2021
Reviewed: 12 August 2021
Stuart
United KingdomFabulous location
Stayed in August 2021
Riccione, Italy
Jacksonville, USA
Ramingstein, Austria
Aqaba, Jordan
Saint-Martial-de-Mirambeau, France
Montpellier, France
Bossier City, USA
Aalborg, Denmark
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content