2 Rue Hector Malot, 12th arr., 75012 Paris, France
#624 of 1,621 hotels in Paris
Guests' ChoiceBased on 404 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
8.9
Facilities
8.5
Staff
8.8
Value for money
7.7
Free WiFi
8.6
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End of dialog contentReviewed: 28 May 2024
Anshita
NetherlandsCleanliness Fast service
Stayed in May 2024
Reviewed: 17 May 2024
Pamela
PolandFriendly staff, very clean
Stayed in April 2024
Reviewed: 17 May 2024
Mikhail
PortugalLocation near the station means great connectivity but at the same time - odors, gatherings of clochards and that kind of stuff
location
Stayed in May 2024
Reviewed: 16 May 2024
Jaclyn
SingaporeWe were quite surprise with the layout of the lift lobby, directions to room was not that clear, took us awhile to figure out. Several amenities were not in the room, but we were given upon request.
Location is perfect, right beside the train station that we arrived at. There are also several supermarkets, fresh markets, restaurants, bistros & fast-food around. Staff were very friendly & helpful, despite slight language barrier (us only speaking english).
Stayed in May 2024
Reviewed: 13 May 2024
T
JapanThe bed was too warm.
Location!
Stayed in May 2024
Reviewed: 13 May 2024
Tim
SwitzerlandFold out bed was incredibly uncomfortable
Great location next to Gare de Lyon. Clean and modern rooms. Good restaurant for breakfast.
Stayed in May 2024
Reviewed: 10 May 2024
Mary
NetherlandsOne of my pillows was lumpy. I had neck pain in the morning. I switched pillows the next day.
Friendly and helpful staff.
Stayed in May 2024
Reviewed: 7 May 2024
Daniel
IsraelThe gym was good, but could have had a few more free weight and machines - there is room for it.
Good location, adjacent to the Gare De Lyon station, good room, gym and excellent beer in the loby.
Stayed in April 2024
Reviewed: 27 April 2024
Amy
United KingdomCoffee at breakfast was v weak Sofa bed for the kids was not set up for arrival
Location next to the station (though it's hard to find in the dark)
Stayed in March 2024
Reviewed: 22 April 2024
Jaimie
SwitzerlandI booked the hotel solely based on some of the amenities which were nice, but didn’t meet expectations. The kids play area didn’t really have games / options for 3 yr old and on the website it says extra games can be found at the front desk but when I asked front desk agent didn’t know. We were also excited to use the heated pool, but it wasn’t warm- only the room itself seemed to be heated. Once I got in the room, there was no cot which I had already asked the front desk for and they said that it should already be there. When I called down to ask for it, I also asked if there were larger rooms available as the cot would make it crowded, but was told no, which was not the case. Room service didn’t come unless you hung the sign saying you wanted cleaning service, but even when we did, it took hours. The staff were nice, but overall did not meet expectations for a four star hotel.
When we checked in at the front desk, they gave us a small toy for my daughter, which was really nice! The bed was very comfortable and I liked the rainwater shower. The buffet breakfast was very good, but slightly expensive.
Stayed in April 2024
Reviewed: 15 April 2024
Naiyer
United Arab EmiratesEasy access to train and Metro.. nice and spacious room
Stayed in April 2024
Reviewed: 15 April 2024
Udaya
United Arab EmiratesNothing
Location
Stayed in April 2024
Reviewed: 14 April 2024
Can
TurkeyTraffic around the hotel is really bad and it should be considered if you are going with a car, taxi or bus.
The staff were really kind and helpful all the time. The room was clean and comfortable although a bit smaller than expected from the reservation information. Breakfast was more than enough and the food was constantly renewed to supply demand.
Stayed in April 2024
Reviewed: 11 April 2024
Andrew
United KingdomThe bed was a bit odd.
Hotel location and breakfast was great.
Stayed in April 2024
Reviewed: 3 April 2024
Liz
United KingdomVery few staff in bar - had to wait around 20 mins to get served when wanting a quick pre-dinner drink
Very close to Gare de Lyon - great for early train. Make sure you take correct exit for the station
Stayed in March 2024
Reviewed: 27 March 2024
Darren
United KingdomPleasant stay, nice bar, staff a nf facilities.
Stayed in March 2024
Reviewed: 11 March 2024
Pornthip
ThailandGreat location next to train station. Easy to travel (can transfer to many trains).
Stayed in March 2024
Reviewed: 3 March 2024
Celso
PanamaConveniently located near Gare de Lyon
Stayed in February 2024
Reviewed: 1 March 2024
Ian
United KingdomThe hotel is next door to the Gare de Lyon, very handy for onward travel south by train. The restaurant was good for dinner and breakfast. The staff were all pleasant and helpful. The room was clean and quiet.
Stayed in February 2024
Reviewed: 26 February 2024
Audrey
United KingdomSeparate bed for kid, good size room, pool, kids zone! Great location. Staff really lovely and helpful
Stayed in February 2024
Reviewed: 26 February 2024
Arlene
United KingdomBreakfast was really nice. Staff v friendly.
Stayed in February 2024
Reviewed: 25 February 2024
Nuno
NetherlandsA bit too expensive specially the breakfast
Location was great. Clean and comfortable.
Stayed in February 2024
Reviewed: 20 February 2024
Trish
Pull out bed for child was very noisy and awkward Food in restaurant very overpriced for what you got
Location was great, staff were very helpful
Stayed in February 2024
Reviewed: 17 February 2024
Thomas
United Statesnothing was off at all
Exceptional location for the convenience to the Gare and the wonderful neighborhood, our favorite in Paris.
Stayed in January 2024
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