16 place Lucie et Raymond Aubrac, 63100 Clermont-Ferrand, France
#2 of 39 hotels in Clermont-Ferrand
Guests' ChoiceBased on 389 hotel reviews
8.7Cleanliness
9.2
Comfort
9.0
Location
8.5
Facilities
8.8
Staff
9.3
Value for money
9.1
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 June 2024
David
United KingdomBeds so comfortable breakfast amazing all in all 5 stars 🌟
As a budget hotel this was way above our expectations
Stayed in May 2024
Reviewed: 1 June 2024
Alexsave
LatviaWater in the sink was draining slowly.
Very friendly and helful staff. Nice room size, comfortable garage parking nearby (with discount for the hotel's guests). Great value for money in France.
Stayed in May 2024
Reviewed: 31 May 2024
Valerie
FranceIf pushed to find fault I'd say a kettle in the bedroom would be a plus, but reception can apparently give you one. So no complaints.
Hotel was perfectly situated for a medical appointment in the hospital across the road. It's a recent build, and very clean and modern. Comfortable, friendly, calm, parking is easy and cheap and breakfast is fine. Bedding is new and perfectly clean (I inspected it). All good. Also there are two food places next door: a boulangerie and a salad/pasta bar with lots of options. Both reasonably priced. Far better than I expected from a budget hotel.
Stayed in May 2024
Reviewed: 28 May 2024
Jens
GermanyEasy parking, friendly staff, very good value for money
Stayed in May 2024
Reviewed: 22 May 2024
Peter
United KingdomGood location with excellent facilities and car parking. Reasonable walking distance to centre. Staff very helpful. Rooms of a good standard of comfort.
Stayed in May 2024
Reviewed: 13 May 2024
Rosan
Netherlands-
Very nice overstay for one night!
Stayed in May 2024
Reviewed: 13 May 2024
Dalal
FranceNothing
Everything and specially the breakfast
Stayed in May 2024
Reviewed: 29 April 2024
Christopher
United KingdomNoythong
The member of staff on reception was 10/10 The effort he went to to find us somewhere to eat was way above our expectations and outstanding
Stayed in April 2024
Reviewed: 29 April 2024
Jut
United KingdomEverything was great. Staff very helpful and lucky for us - English speaking. Left a phone behind and the guy called me next day to say that it had been found. Clean, comfortable beds, shower room great. Breakfast- very good and everything was refilled as soon as items were running out. Good location, not far from the train station and town centre.
Stayed in April 2024
Reviewed: 4 April 2024
Nuria
Spain24-hour desk. Really confortable beds. Parking availability. Good breakfast.
Stayed in March 2024
Reviewed: 23 March 2024
Nuria
SpainThey could offer more variety for breakfast: hot meals like eggs…, and other drinks for people who have allergies (gluten-free). We didn’t ask, and maybe they had it. But it could be more visible.
24-hour front desk, really comfortable and clean. We could rest properly and the staff were very nice. We could park easily next to the hotel with a special price of 6.30€, we just gave them the entry ticket, and they gave us the exit ticket. A really good option to stop on our way to Paris.
Stayed in March 2024
Reviewed: 23 March 2024
Georges
FranceA free offer of water in the lobby but perhaps we didn't see it ? All was ok.
Excellent breakfast with a low price. At 9 o'clock there still was enough food, that's not usual in cheap hotels. The room is comfortable (mainly the bed) and the bathroom is very practical.
Stayed in March 2024
Reviewed: 18 March 2024
Ian
United KingdomRoom was clean and the bed was very comfortable
Stayed in March 2024
Reviewed: 17 March 2024
Rory
FranceComfortable, clean and the staff were very friendly and helpful. We're a family of 5, and we just needed somewhere to sleep to break up a long drive. It's not fancy but was perfect for our needs. We were able to check in after midnight and park outside the door for a small fee. There is free parking but we had a roof box so that didn't work for us. There is a good value self-service breakfast available.
Stayed in March 2024
Reviewed: 16 February 2024
Vincent
LebanonNothing
The location was perfect to me near the faculty of Dentistry
Stayed in February 2024
Reviewed: 23 January 2024
Aljaž
SloveniaKind and helpful staff, while the hotel isn't in any way fancy, it is very clean and has all the basics you need for a lovely stay. For anybody coming in a vehicle too high for the underground parking (over 1,9m), they even offer some spots in front of the hotel
Stayed in January 2024
Reviewed: 15 January 2024
Nieves
United KingdomThis has been our second time in Premier Classe Clermont. We love the place, the staff is very attentive and friendly. The bakery on the corner is so yummy, we always buy extra for the trip and it’s very near to the center. In this case we just stayed night because we had a long drive, perfect for couples and family, very comfortable beds and very clean and tidy. Thanks again. See you all soon.
Stayed in January 2024
Reviewed: 14 January 2024
Barbara
United KingdomOnly one pillow and too tired after drive to ask for one, so not really an issue
Easy check in, clean rooms, good breakfast
Stayed in January 2024
Reviewed: 3 January 2024
Francisco
PortugalNo negative aspects to mention.
Fantastic location in close proximity to the train station. Outstanding price/quality ratio.
Stayed in November 2023
Reviewed: 20 December 2023
Adrian
United KingdomI would have liked a kettle in the room, to do some hot drinks.
Easy to find, very clean. The staff are very helpful and professional. We had dogs and catered for them very well. Would definitely stay again.
Stayed in December 2023
Reviewed: 12 December 2023
Ken
United KingdomStaff very friendly and helpful, room was a good size
Stayed in October 2023
Reviewed: 10 December 2023
Juan
SpainEverything perfect
Everything is new !!
Stayed in December 2023
Reviewed: 7 December 2023
Giuseppe
ItalyWifi not possible to connect
Good rooms and clean
Stayed in December 2023
Reviewed: 6 December 2023
Juan
SpainLocation
Perfect for a brief stay
Stayed in December 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content