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Reviews of Hotel Restaurant Charbonnel 3 stars

57 rue Gambetta, 24310 Brantôme, France

#12 of 13 hotels in Brantôme

Guests' Choice

Review score

Based on 107 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.3

  • Facilities

    8.2

  • Staff

    9.2

  • Value for money

    7.8

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 29 March 2024

    9.0
    Brantome Logis peaceful stunning vistas village
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Room was fresh

    Breakfast presented served with a smile

    Stayed in March 2024

  • Reviewed: 20 March 2024

    8.0
    Good & Friendly
    • Leisure trip
    • Couple
    • Double Room with River View
    • Stayed 2 nights

    No issues

    Staff were friendly communicative & helpful. Filled in the local perspective

    Stayed in March 2024

  • Reviewed: 4 January 2024

    9.0
    Lovely and great location
    • Leisure trip
    • Couple
    • Superior Double Room with River View
    • Stayed 3 nights

    Only tasting menu available in the evening. Maybe that's just in the winter.

    Fantastic location, walkable to everywhere and overlooking the river.

    Stayed in December 2023

  • Reviewed: 22 October 2023

    8.0
    Great food
    • Leisure trip
    • Couple
    • Double Room - Annex Building
    • Stayed 2 nights
    • Submitted via mobile

    We were in the annexe across the road from the main hotel so didn’t feel the full benefit of hotel ambience

    Great but expensive food in the restaurant. Very friendly staff

    Stayed in September 2023

  • Reviewed: 21 October 2023

    8.0
    Great town. Great atmosphere. Very enjoyable
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Rooms were tight. No fitness room

    Location

    Stayed in September 2023

  • Reviewed: 3 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    No air con and it was a warm night. The decor was very tired.

    The location was good and breakfast was great.

    Stayed in September 2023

  • Reviewed: 22 September 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Deluxe Double Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Need to offer alternative milk options. Only cows milk available even though on the 1st day I asked for none diary and was there for 5 days

    Great location in a beautiful village. Staff made us all feel very welcome especially Caroline the manager she was very welcoming.

    Stayed in September 2023

  • Reviewed: 19 September 2023

    7.0
    Good value, great staff
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    We arrived home Saturday night, tired after a family wedding, to a disco/open air nightclub across the river from our rooms. We mentioned this to the receptionist, who told us it finishes at 1pm. Apparently this happens every Saturday! It would have been great to have fresh croissants from the bakery 2 doors away, not small ones from a plastic bag.

    The staff were super helpful and friendly, without exception. Great location on the river and on the island of Brantome. Good coffee, great terrace. There is no AC so when its 33C in the day, we were concerned about it being cool at night, surprisingly, it was ok

    Stayed in September 2023

  • Reviewed: 19 September 2023

    8.0
    Clean 3star hotel close to restaurants and rail
    • Leisure trip
    • Couple
    • Twin Room with River View
    • Stayed 1 night
    • Submitted via mobile

    All good parking Sunday easy as it is free otherwise need to find parking station

    Clean good location near the metro Very friendly staff

    Stayed in September 2023

  • Reviewed: 12 September 2023

    7.0
    Ideal for an overnight stop if travelling through France but not extended stay.
    • Leisure trip
    • Couple
    • Double Room - Annex Building
    • Stayed 2 nights
    • Submitted via mobile

    Cleanliness was not to a very good standard. Cobwebs in room that were easily reachable. Carpet grimy. No aircon or fan which makes room uncomfortable during peak summer temperatures.

    Great location & lovely riverside dining.

    Stayed in August 2023

  • Reviewed: 12 September 2023

    9.0
    Our stay at Hotel Charbonnel was perfect. The staff were very friendly and helpful, the rooms comfortable and the locati
    • Leisure trip
    • People with friends
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    It was all good.

    Very helpful staff, great location, comfortable room.

    Stayed in September 2023

  • Reviewed: 8 September 2023

    8.0
    Location is magic, the concept lunch was exceptional and our stay was basically faultless.
    • Leisure trip
    • Couple
    • Deluxe Triple Room
    • Stayed 1 night

    We would have like a few more facilities in the room (kettle, small fridge).

    We were looked after extremely well. The staff ad management went out of their way for us, even changing our room at a moments notice.

    Stayed in September 2023

  • Reviewed: 28 August 2023

    9.0
    Charming hotel with wonderful staff in picturesque Brantôme
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The rooms were cute and cozy but also very small, yet pricy.

    Beautifully located, charming hotel with wonderful staff. There were always kind, personal, flexible and willing to help out. Food and drinks were splendid.

    Stayed in August 2023

  • Reviewed: 25 August 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Twin Room with River View
    • Stayed 1 night
    • Submitted via mobile

    No air con and very hot day No tea or coffee in room Beds too soft for me Small bathroom

    Nice location and staff

    Stayed in August 2023

  • Reviewed: 4 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Quadruple Room - Annex Building
    • Stayed 1 night
    • Submitted via mobile

    The hotel restaurant doesn’t have an a la carte menu and the food was expensive and more of a gastronomical experience. Not suitable if you have children. There are a few different restaurants in Brantome though to choose from.

    The Hotel is in a beautiful location looking over the river. Our family room was in the annexe building and was perfect for our family.

    Stayed in July 2023

  • Reviewed: 22 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    It was noisy cos of the road And all the facilities were shut Sunday and Monday

    We loved the hotel but was disappointed that none of the facilities were open on a Sunday and Monday Couldn’t even get a drink

    Stayed in July 2023

  • Reviewed: 2 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    We ended up having a room in the annexe building which was quite small compared to some of the other rooms we saw, but not really an issue!

    The hotel setting is beautiful on the river front with a lovely terrace for dinner/drinks and breakfast in the mornings. Staff very friendly and helpful Room clean and had all necessities provided

    Stayed in June 2023

  • Reviewed: 21 June 2023

    9.0
    I really enjoyed my stay and will recommend it highly.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Balcony
    • Stayed 3 nights

    I would have liked tea/coffee making facilities in the room.

    The room was a great size with a beautiful view of the river. The breakfast was superb! The dinner I had there was superb too! The staff were all so lovely.

    Stayed in June 2023

  • Reviewed: 19 June 2023

    8.0
    Charming time spent at Hotel Charbonnel.
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    extremely charming. wonderful location in heart of town, on the river. the staff went out of their way to be helpful. We had an excellent evening meal and the breakfast was good.

    Stayed in June 2023

  • Reviewed: 16 October 2022

    9.0
    great hotel good value , town was very quiet (October) and weather was disappointing. Brantome is gorgeous though
    • Leisure trip
    • Couple
    • Double Room with River View
    • Stayed 2 nights
    • Submitted via mobile

    room a little small , we had our dog with us also so a little cramped

    location, charm and staff, restaurant food was fab, simple well rehearsed and executed menu

    Stayed in October 2022

  • Reviewed: 22 September 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room with River View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Central, overlooking the river, it combines old fashioned style with the modern touch. The restaurant is awesome.

    Stayed in September 2022

  • Reviewed: 7 September 2022

    9.0
    I cannot fault the staff or the setting of the hotel and I understand the need for an a la carte menu but no other choi
    • Leisure trip
    • People with friends
    • Twin Room with River View
    • Stayed 2 nights
    • Submitted via mobile

    The food. limited evening menu and very expensive and breakfast was not worth the money compared to other hotels we had stayed at during this trip, priced the same . There was no coffee or tea facilities in the room and due to the hot weather no A/C or offer of a fan .

    beautiful setting , lovely hotel and lovely staff.

    Stayed in August 2022

  • Reviewed: 30 August 2022

    8.0
    Served a purpose in our trek to northern France
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night

    Menu needed to be enhanced, air conditioning needed to be pushed. Lack of nearby places for coffee etc.

    Evening meal, though expensive. Friendliness of staff and willingness to help with problems.

    Stayed in August 2022

  • Reviewed: 20 August 2022

    8.0
    Great hotel for a trip to Brantôme.
    • Leisure trip
    • Couple
    • Superior Double Room with River View
    • Stayed 1 night

    Our only slight issue was that we thought the dinner menu was quite limited. The food was good but we felt it was expensive for what it was.

    Well situated in Brantôme. Very comfortable. Pleasant, helpful staff.

    Stayed in August 2022

Showing 1 – 25

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