335 Rue de la Belle Etoile - Bp 60182 Roissy-En-France, 95974 Roissy-en-France, France
#16 of 43 hotels in Roissy-en-France
Guests' ChoiceBased on 668 hotel reviews
7.9Cleanliness
8.5
Comfort
8.6
Location
8.0
Facilities
8.1
Staff
8.4
Value for money
8.0
Free WiFi
8.5
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End of dialog contentReviewed: 16 June 2024
Marie
CyprusI wouldn't suggest to stay here for long with family/kids, it's a good stop over hotel, we stayed one night and checked into Disney the following day. I would stay again for stop over or for business reasons.
Staff (as usual) in the Novotel were lovely. Really close to the airport and the lobby is warm and welcoming (we arrived at night). There were either 3 or 4 elevators available for use which is good. Room was comfortable for us all with nice fluffy bedsheets. When we got into our room, they had accidently given us a room without the sofa bed being made for the kids and when I called them they asked us to come back down to change the room, so we did so and the man at reception came up with us to ensure all is as should be in the new room and of course it was all fine. Cute little breakfast with nice coffee machine and Madeleines (yum).
Stayed in June 2024
Reviewed: 13 June 2024
Ivan
CanadaVery far from any restaurant or store. Shuttle service doesn’t not work between 12.20pm-5pm. Restaurant at the hotel is more like cafe than restaurant.
Very good for late night stay.
Stayed in June 2024
Reviewed: 6 June 2024
Michelle
SingaporeFar from subway Station and airport
Clean and neat
Stayed in April 2024
Reviewed: 4 June 2024
Mayur
IndiaHardly any vegetarian options for breakfast and staff was not ready to provide anything. Breads and cereals were the only options. Very far from city center
Location very close to airport. Rooms were spacious and clean.
Stayed in May 2024
Reviewed: 31 May 2024
Aziz
United KingdomNot able to use restaurant to enjoy my coffee which was purchased from the bar
Staffs. Not enough space in the restaurant. I couldn’t use the restaurant to enjoy my coffee as I was told not to use it.
Stayed in May 2024
Reviewed: 22 May 2024
Claurina
United KingdomEvery thing. It was clean and comfortable. The staff friendly and the location was what I needed.
Stayed in May 2024
Reviewed: 14 May 2024
Babb
United Statesrequest additional staff available for busy check-in times
Stayed in May 2024
Reviewed: 13 May 2024
Fionna
United KingdomA little pricy.
Staff were very helpful.
Stayed in May 2024
Reviewed: 16 April 2024
Ravindran
United KingdomThere is no facility for the tea cups in the room and one of the lady staff was very rude other staff were nice.
Room comfortable
Stayed in April 2024
Reviewed: 6 March 2024
Ikpendu
NigeriaI chose the hotel in error. I thought it was a studio with kitchenette hence my dashed expectations. For those looking for that kind of accommodation, I recommend the hotel as excellent.
Close to CDG.
Stayed in March 2024
Reviewed: 12 February 2024
Dianna
AustraliaThe air conditioning was fixed on heating setting no individual room control. We had to go to the concierge in the middle of the night as we were cooking. He said turn it off and open the window which was ok as it wasn’t raining and we were so tired the aircraft noise didn’t keep us awake
Proximity to airport, staff were excellent, beds, bathroom and amenities all good, and clean
Stayed in February 2024
Reviewed: 24 January 2024
Yetunde
NigeriaThe fridge too small
The room was clean and spacious
Stayed in December 2023
Reviewed: 15 January 2024
Emily
IrelandFood options could be improved.
Rom was very clean, big, plenty of space and staff very friendly!
Stayed in November 2023
Reviewed: 27 December 2023
Surabhi
United KingdomFood not good at all ....sorry.... No milk for tea in the room....
Mohamin was a excellent staff....felt us family....very helpful....beyond everything....excellent man
Stayed in December 2023
Reviewed: 25 December 2023
Roda
United KingdomN/A
Good
Stayed in December 2023
Reviewed: 23 December 2023
Manuel
LuxembourgExcellent for 1 night close to the airport. Very friendly and attentive staff at the restaurant.
Stayed in December 2023
Reviewed: 13 December 2023
Hon
United StatesThe shuttle runs about once an hour in evening? So, after waiting a bit I took a taxi as it had been an already long tiring travel day. The morning shuttle service was nice.
Room (suite) is nice change from typical small hotel room in France. Restaurant on premises was appreciated. The staff on evening i arrived were all friendly and helpful.
Stayed in December 2023
Reviewed: 8 December 2023
Gabriele
CanadaCheck-in took a while. Shuttle wait was long at airport.
Bed and rooms were comfortable. Set up was great for a night before airport with 2 adults and 2 young kids. Food at the restaurant was good. Morning shuttle was on time and effective transport to airport.
Stayed in November 2023
Reviewed: 12 November 2023
Michael
New Caledoniaeverything was smooth.
Stayed in November 2023
Reviewed: 7 November 2023
M&m
KenyaI didn't understand the policy of keeping 100Euros on hold during check in on the guest's credit card. I don't think that was necessary. That was the only downfall for us.
Stayed in November 2023
Reviewed: 4 November 2023
Thierry
BelgiumPity that in the bar restaurant they closed at 11h30 but they start loudly to clean and close 1 h before Inacceptable
Great facilities, clean rooms Very good reception
Stayed in November 2023
Reviewed: 2 November 2023
James
CanadaA bit cumbersome getting to Paris
Clean. Close to CDG.
Stayed in November 2023
Reviewed: 27 October 2023
Rebecca
FranceSingle beds in family room were not very comfy
Dinner had vegan option! And reasonably priced
Stayed in October 2023
Reviewed: 25 October 2023
Rohini
AustraliaStayed only for a night, impressed with the shuttle service
Stayed in October 2023
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