111 Avenue de Marlioz, 73101 Aix-les-Bains, France
#11 of 26 hotels in Aix-les-Bains
Guests' ChoiceBased on 43 hotel reviews
8.1Cleanliness
8.8
Comfort
8.9
Location
8.3
Facilities
8.2
Staff
8.5
Value for money
7.8
Free WiFi
8.1
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Showing 1 – 25
Reviewed: 6 January 2024
Catherine
United KingdomGood sized rooms, cheerful staff and there are good grounds for walking dogs
Stayed in January 2024
Reviewed: 29 July 2023
Tatiana
RussiaLocation, green and nice park, Spa available, swimming pool.
Stayed in July 2023
Reviewed: 22 July 2023
Shelly
United Arab EmiratesThe first room that we got had some leakage issue, which was immediately looked after. There were no hand creams/body lotions. The cleanliness was ok.
The rooms were very spacious with an excellent view.
Stayed in June 2023
Reviewed: 26 June 2023
Jeri
United KingdomThe staff service was very slow also reception could have more knowledge of the area and taxi services Also we tried to book massage in the spa but whilst speaking to staff member she walked away
Breakfast was a bit expensive for what is was . The property and location were lovely
Stayed in June 2023
Reviewed: 11 June 2023
Craig
United Kingdomall ok
nice quiet location
Stayed in June 2023
Reviewed: 24 May 2023
Johan
Netherlandsairconditioning was not working individually
Very complete hotel with great modern atmosphere at a quiet location in a gorgeous environment!
Stayed in May 2023
Reviewed: 16 May 2023
Юля
Ukrainegood place with nice spa and cool swimming pool outside and inside
Stayed in May 2023
Reviewed: 12 April 2023
Lindsay
United KingdomRestaurant was only open on one evening when we visited but there was a very good bar food selection. A sink in the toilet would be more hygienic as this is separate from the bathroom.
Very comfortable and nothing too much trouble for staff. We loved the pool facilities. All nicely decorated in room and public areas. Would definitely recommend.
Stayed in March 2023
Reviewed: 9 January 2023
Lyn
United KingdomPools could be a little bit warmer - both inside and outside. A few more waiting staff at dinner would have sped things up, but nothing major.
Nice, big, comfortable room with a cool double shower. Thought it was a mirror at first! Restaurant had a nice buzz about it, both at dinner and breakfast.
Stayed in January 2023
Reviewed: 26 March 2022
Denise
SwitzerlandThe internet stopped working 15 minutes before we had an important online work meeting with over 30 people. It was stressful! The air conditioning in the room did not work - and it seems it was a decision of the hotel that it didn't work at all - though because of work obligations and internet problems we did not have the time to get clarification on that. The stay was in March and AC would have only been needed for an hour or so surrounding an online meeting as it was in the afternoon and we needed to close the window to have good audio conditions for the meeting. I would stay here again, but I would check with the hotel about internet & A/C if I had any work meetings scheduled. One staff member loaned his mobile phone to my colleague so she could have an internet hotspot for over an hour.
Comfortable beds, excellent breakfast, friendly staff. Most of the rooms have balconies. Hotel set in a lovely park. Easy free parking right at the entrance of the hotel. The Nuxe spa is attached to the hotel, which means you do have to walk across the lobby to access it but you don't have to go outside. They have spa robes. There is a small outdoor pool that is heated. Inside, there is an indoor pool, a jacuzzi, and a steam room. Pools, steam room, & jacuzzi open until 10pm every night. When the Nuxe spa is closed on Mondays, the pools and jacuzzi and steam room are still open. The rooms have small minibar fridges, but there is room for your own water bottle too. Hair dryer in the room. Full length mirror in the room. Separate bathroom and toilet in the room. Good sized room if you have to work.
Stayed in March 2022
Reviewed: 2 September 2021
Ana
Brazil- Having to walk to the other hotel to use the swimming pool with my kid was not very nice. - For some unknown reason our room had a lot of flies!!! We could not find the source of it (we were in the first floor facing the park). This was extremely unpleasant. - I understand some of the spa services are not kid appropriate, but it would have been nice to be able to use the indoors pool with our little one.
The room had a good size, considering we didn't stay in much. The external pool was ok, water had a good temperature, however there was a bit of a walk to get to it as it is located at the neighbour hotel (Ibis). The breakfast was nice with a lot of options. We ate at the food truck and the restaurant and they were both really good (a bit pricy though). We didn't have the time/chance to try the spa (no kids allowed in), maybe next time. The park outside the hotel is really nice for a walk.
Stayed in August 2021
Reviewed: 25 June 2021
Gillian
FranceAn overloud sound system in the bar area (part of a “special group evening”) spoiled the relaxed atmosphere for me.
The hotel is set in a park, with easy access from the motorway exit. The spa facilities were welcome after a long drive, and the restaurant was excellent.
Stayed in June 2021
Reviewed: 16 May 2024
Rovina
SwitzerlandThe swimming pools, hammam & jacuzzi are dirty
Room is clean
Stayed in May 2024
Reviewed: 2 May 2024
Francesco
ItalySpa area; breakfast; park around the hotel
Stayed in April 2024
Reviewed: 13 November 2023
Mary
United KingdomAfternoon front of house staff - surprisingly bad. Almost rude. Morning staff good and professional.
Surroundings very pretty
Stayed in November 2023
Reviewed: 13 July 2023
Kim
United KingdomFood was poor on the terrace
Free parking Nice bar area Room as expected
Stayed in June 2023
Reviewed: 8 May 2023
Krisztina
SwitzerlandToo close to the road, also the spa should get a renovation. My room was noisy although I have asked to upgrade it there was no possibility although the hotel was half empty. Reception staff not very helpful. The distinction between normal and prestige room is not clear when you book.
The staff of the spa and restaurant and the cleaness . Also Nice breakfast.
Stayed in May 2023
Reviewed: 30 January 2023
Craig
United Kingdomaccess to the property was a building site which was not good
new modern interior. excellent bedroom. good restaurant and food
Stayed in January 2023
Reviewed: 30 August 2022
Khder
FranceNone
I had to cancell my stay after arrival due to the fact that children below 16 y are forbidden from th swimming pool, which was not mentioned at reservation. I had to look for alternative in semi urgency. Very deceiving
Stayed in August 2022
Reviewed: 7 August 2022
Jessie
FranceUnfortunately, the swimming pool is restricted for 16 and below. All babies and youngsters are advised to go to Ibis next door instead to swim. Lots of inconvenience caused. There were loads of waiting time since we step in. We waited 45minutes to have a room done up. staff is not helpful into arranging an extra bed which I have requested before arrival. The swimming pool, spa, the small gym, massage space are all into the same entrance. I cannot see where the 4-star standard is. Indoor pool seems too over crowded most of the time. Exterior pool is miniature when there are groups of folks lodging in. Shower area has big leakage when two shower heads are on at the same time. Rod is installed but no shower curtain. Little hanger hooks are stick to the glass panel in the shower for heavy towels. Might lead to potential danger. Big design flaws noted.
nice swimming pool and spa. good food into restaurant.
Stayed in August 2022
Reviewed: 29 July 2022
Michel
France- Hotel very noisy. The high noise of the close very passing road (even though the road is around 500 meters from the rooms) is very disturbing. Consequently the balcony is useless because too noisy. Fortunately the room by itself is very soundproof when the windows are closed. - Bad service Not enough staff. Difficult to get à drink from the bar Howevrr réception staff is ok.
The room.
Stayed in July 2022
Reviewed: 27 November 2021
Daria
Ukraineeverything was good
Nice hotel with comfortable room and helpful staff, located near Marlioz thermal are. Breakfast was great, wifi was good. And nice thing that you have free parking
Stayed in November 2021
Reviewed: 15 September 2021
Peter
GermanyVERY friendly personnel - always clear & helpful. Reception and bar/restaurant staff especially. Lovely terrace setting for drinks & meal. Food service was quick and the quality excellent.
Stayed in September 2021
Reviewed: 4 January 2024
Giacomo
ItalyThere are no comments available for this review
Stayed in January 2024
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