The only disappointment was the actual room. We booked the Premium category, but the room didn't look at all as displayed

I introduced this beautiful region to my wife and a befriended couple from Denmark and decided to book a 2 nights weekend getaway at the Hotel Val Vignes in St. Hippolyte. The hotel itself is beautiful and so is the location. The service of the frontdesk team and all the employees we encountered is magnificent. We enjoyed every interaction with them. Beeing it pre- and afterdinner drinks, bike rental, wine storage; everything was great, and as mentioned, the staff is superb. The only disappointment was the actual room. We booked the Premium category, but the room didn't look at all as displayed. We had a parking view and the room was just OK. A bummer as it didn't match the overall wonderful experience we encountered at this exceptional hotel. Also, the room cleaning was not up to standard. Dirty towels (we put on the floor) were taken but not exchanged. Overall, we highly recommend this hotel, but we would ensure we will get an appropriate room per booked category when visiting again.

Stayed in April 2024

Would have been nice with a refrigerator in the room. All restaurants in the town were closed which meant driving to nearby towns

Beautiful hotel in the vineyards. Quiet. Fantastic views. Large room. Dog friendly

Stayed in March 2024

room, breakfast, restaurant

Stayed in February 2024

Atmosfera

Stayed in December 2023

Lots of insects in the room, hotel hard to find, breakfast average, bathroom a bit obsolete

Nice location, large room, private parking

Stayed in October 2023

There is no mini refrigerator in the room. The restaurant is closed on Sundays. The decoration in the room is a little old fashioned. Some might urge though that it fits the style on the hotel.

People were very polite and helpful to assist us find a restaurant to eat on Sunday. The location is also very nice.

Stayed in December 2023

The carpet in the room The lack of any drawers

The Location The views The friendly staff The large room The Beauty of the property

Stayed in December 2023

Our superior room had a strange alcove with a sloping roof that made half the space redundant and unusable.

The heritage building is wonderful, and the location in the midst of vineyards is incredible. Sadly, the modernisation of the interior makes it pretty bland and characterless. The set menu in the restaurant was excellent. Many thanks to the Albanian staff member in the restaurant, who is a great asset to the hotel and whose service was probably the best part of our stay.

Stayed in November 2023

The bathroom had been renovated however the floor in the toilet not tiled. Unpleasant plastic floor. Breakfast was of good quality but variety could be better and the refill was slowly. Service in the bar was not good that’s why the rating is lower

Nice property. Big family room

Stayed in November 2023

Very beautiful location. Friendly and very helpful staff. Room facilities very good. Excellent breakfast.

Stayed in November 2023

The man at the desk in the evening was a little rough. The room was a little hot (there is no air conditioning and I did not notice the fan)

Location and the check in staff was really friendly

Stayed in October 2023

The restaurant was sub par. Staff was extremely slow and inattentive for dinner service. As far as location, it has a lovely view of the castle it there is absolutely nothing to do in town.

We requested a balcony. Staff provided us with one even though there was a large wedding booked there. It was beautiful amazing view. Comfortable bed.

Stayed in September 2023

It is uphill if you are travelling by bike. The restaurant was full and we were offered room service. Choice in restaurant is also quite pricey and limited.

The view from our room was stunning! Breakfast was nice but pricey. Very helpful staff.

Stayed in October 2023

The hotel was listed as a 4 star on booking .com I think as the rooms and especially the bathrooms are tired and there is no air conditioning it is more like a 3 star.The price did reflect this. The front south facing patio was exceptionally hot with limited shade. such a beautiful spot you felt you wanted to glamourise the patio with planters and greenery for a more cooling affect

the location was excellent for the Alsace wine route. The views from the hotel are beautiful We stayed in the front of the building and had a lovely view at night over the town to the valley below.The staff were very helpful and kind. The gentleman on the breakfasts went out of his way to make sure that the breakfast choices were always plentiful. very good breakfast. The food in the restaurant was excellent although expensive .The head waiter /wine waiter recommended some excellent local wines and nothing was too much trouble . The bedrooms were very clean nice towels and sheets comfortable bed

Stayed in September 2023

Breakfast was pretty pricey for what was available

Lovely hotel with views and professional staff. Rooms very comfortable.

Stayed in September 2023

The bathroom was outdated

The location

Stayed in September 2023

No AC’s in the room, just some fans… We stayed there on high summer and it was extremely hot!

Beautiful hotel surrounded by grape plantations!

Stayed in August 2023

Operator kindnesses Cleaning Comfort

Stayed in August 2023

Nothing

Beautiful hotel with a soul. Rooms were comfortable

Stayed in July 2023

The hotel is beautifully situated with an amazing view. The staff is very friendly and welcoming, very helpful. It's quiet and charming.

Stayed in July 2023

Shower cubicle needs updating not the cover up job, especially at the price they are charging.

Location

Stayed in July 2023

/ nothing goes in here / :-)

good location, good breakfast, very good restaurant with adequate price

Stayed in February 2023

Not enough coffee pods and perhaps another suitcase 'seat' as I had to put mine on the floor but these are minor things

Room overlooking village and surrounding vineyards was lovely. Bathroom has been updated since our last stay now of a high standard. Friendly staff and good breakfast. Great location to explore St Hippolyte and so easy to just walk out from the hotel and pick up the walk to the next village across the vineyards - Orschwiller.

Stayed in April 2023

the restaurant is lovely with a great waiter that tried his best to help all the tables - only thing is that the restaurant is super expensive, more than a night stay in the hotel. also please note, there are two towns in France with the same name. we worked out our motorbike trip to the other town and was very disappointed that we had another two hours to ride to the town with the same name as the booking was made here.

the setting is absolutely beautiful! next to vineyards and overlooking the town. unfortunately we arrived late from our trip else we would have loved to explore the hotel more. the staff were friendly and the rooms big and spacious. the weather was rainy so we could not spend much time outside.

Stayed in May 2023